Store Launch Coaching

Accelerate your online success. With a BigCommerce University store launch coach, you’ll get expert guidance on how to setup and optimize your ecommerce store.

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An expert coach in your corner

As a merchant, you know your business inside out, but setting up your store can be daunting. Let us help. Store launch coaches partner with you every step of the way to assure you’re prepared for your first sale and ongoing success with BigCommerce.

Set up your store with confidence

Our coaches are experts on the BigCommerce platform, and they make it a point to fully understand the ecommerce ecosystem in which your store lives.

Get practical advice about your store

The training uses your store and products to ensure you receive practical advice about the things that matter most.

Schedule sessions at your convenience

Each coaching session is conducted virtually with you and your team based on your specific launch schedule and needs.

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“Our expert launch coach has been incredibly helpful in implementing our new BigCommerce B2B store. My whole team looked forward to our sessions with her as she was cheerful, extremely knowledgeable and had proven to be exceptionally resourceful. This project is a huge deal for us and she has been a super-valuable resource.”

Scott FurgesonDirector of Sales, United Aqua Group

Choose your launch coaching package

BigCommerce University offers store launch coaching for every size merchant, from small businesses selling online for the first time to global enterprises replatforming their stores and everyone in between.



Get help setting up all the essentials (products, payments, shipping, tax, etc.) correctly so you can begin accepting orders.

Sessions are estimated to be completed in about 7 hours.



After configuring the essentials, you’ll explore marketing features, including discounts, promotions, SEO and social media. 

Sessions are estimated to be completed in about 11 hours.



In addition to setting up the basics and exploring marketing features, you’ll optimize your store for conversions and mobile. 

Sessions are estimated to be completed in about 14 hours.



A comprehensive review of the BigCommerce platform (essentials, marketing, SEO, checkout, etc.) and the app ecosystem. 

Sessions are estimated to be completed in about 20 hours.