The terms below are incorporated into, and form an integral part of, the BigCommerce Terms of Service. Unless otherwise defined herein, capitalized terms shall have the meaning ascribed them in the Terms of Service. Any breach of the terms below will be deemed a material breach of the Terms of Service.
BigCommerce complies with the provisions of the Digital Millennium Copyright Act (DMCA) and applicable law for copyright infringement. In addition, because the DMCA provides a useful framework for resolving disputes surrounding allegedly infringing materials in other contexts or jurisdictions, where applicable, BigCommerce applies this protocol to other allegations of infringement of intellectual property rights.
BigCommerce will respond to notices of infringement that comply with applicable law. If an intellectual property rights holder believes that there has been a violation of his/her rights on a site that is hosted by BigCommerce or a BigCommerce subsidiary, the intellectual property rights holder may request that BigCommerce remove or disable the material by submitting written notification to our Intellectual Property Agent. If you knowingly make a material misrepresentation that material or activity is infringing your copyright, you may be held liable for damages under applicable law. The written notification must include the following:
BigCommerce’s designated Intellectual Property Agent to receive such notices is:
Intellectual Property Agent
c/o Legal Department
11305 Four Points Drive
Building II, Third Floor
Austin, TX 78726
If you believe that your material was removed or disabled by mistake or misidentification, you may file a counter-notice with BigCommerce by submitting written notification to BigCommerce’s Intellectual Property Agent. If you knowingly make a material misrepresentation that material or activity was removed or disabled by mistake or misidentification, you may be held liable for damages under applicable statutes. The counter-notice must contain substantially all the following:
It is BigCommerce’s policy in appropriate circumstances to disable and/or terminate the accounts of customers who repeatedly infringe intellectual property rights.