Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.
Reduce cart abandonment rate, proactively contacting customers stuck on the check out.
See what customers type before they hit "send".
Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
Know your customers — what page they are on, where are they from and what device and system they use.
We save past conversations for both you and your customers, so once they return the conversation continues in the same thread.
Even when you are offline or unavailable, so that you can get back to customers even if they left your site.
Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
Never lose a customer again. Even if he's on Nintendo 3DS or a Windows Phone.
Smooth animations, avatars, beautiful design.
Up to 5 agents can be online at the same time.