I had a trial account with a well know brand for 30 days they never replied to my technical questions i sent them six emails without a reply.
My 30 days expired and i had a phone call from them wanting £100 per month for the review system.
I found Stamped through the App store and god i wish i would have found it to start with.
I sent a email after installing it and within five minutes Tommy replied to me and after an hour the system was up and running
I wish every company was like this great service great review system
I shall be upgrading to there paid version
Whenever you drop an existing app and take on a new one, you're always unsure about whether you're going to get as good an experience as the reviews suggest. I have to say, Stamped.io exceeded my expectations. We were previously using Yotpo and whilst I appreciated the slick interface I was less than impressed by the high price and lack of features. So I decided to try Stamped.io and I'm so glad I did. The integration with social is there, an API, multiple widget options, plenty of configuration - totally impressed.
As for service, I have been very impressed with the helpfulness and speed with which requests are dealt with. The app is under continual development and new features are added regularly. I cannot recommend Stamped.io highly enough!
So far I've been really impressed with their customer service. Setup wasn't super intuitive and there were some things I couldn't figure out, so I asked for help and they have been eager to help with anything I need. Excellent experience so far. My review emails are queued up to start sending this week. Fingers crossed it goes as well as it has so far!
I had a different reviews app and suddenly instead of $30/mo they wanted $4700/yr!! I found the Stamped.io reviews app and it is fantastic! The after sale emails are better and the whole review system works so much easier and smoother. Tommy helped me with some setup issues but their support was quick and effective. Back to paying only $30/mo and loving the new reviews coming in. Highly recommend!
I had to finally let go of Yotpo as the features I wanted started running ridiculous amounts of money, Stamped.io offers the same (or better) for a great price. Have not been disappointed one bit! Customer Service is absolutely excellent, they have responded and helped with the tiniest of requests. Helpful, pleasant, professional team. Don't hesitate to get this integrated onto your site!
After meeting with Yotpo and Power Reviews and being disappointed by their high prices and limited offerings, I stumbled upon this app. It was brand new at the time and it really looked too good to be true. I reached out and my first question was: Why are you so affordable? Tommy was quick to respond that they offer a great platform at a great value, and that was the beginning of many more emails about what this system could really do for me. Tommy was fast to respond, incredibly patience, and offered assistance with a smile. Fast forward to this week and now that I've finally migrated to a new customized stencil template, I was finally ready to make the transition to Stamped.io. It's everything I ever wanted and more. In fact, I'm kicking myself I waited this long to get going. Tommy and his team were super fast to integrate and accommodated every request. I feel like I have a real partner, which never happens with most of these apps. I can't recommend enough.
We love using Stamped.io. We tried a competitor's free trial, but when we found out the monthly fees would be crazy high we dropped it and went with Stamped.io. Totally reasonable prices and an app that does everything we need. Check out our site if you want to see a bunch of customer reviews in the real world using Stamped.io.
We really liked the concept and upon success we were going to upgrade... However, the integration process appeared to have issues. I tried to contact support who, although friendly, came up with a poor and incomplete solution. I like the platform, but they need to work out the bugs before we can continue using this app.
I was looking at several different apps for generating reviews for my Bigcommerce site and decided to try Stamped.io. I'm really glad I did. They helped me out with integration and adding my previous reviews.
We get high quality reviews with pictures and can send them out through our social media channels.
Best app I've used on Bigcommerce. Give it a try - you won't be sorry.
One bit of advice to you - try to fight the urge to send out review requests to too many of your previous customers. I sent them out to the last 3-4 months and upset a few of my repeat customers. They got hit with multiple requests all at once from the past orders. Oops. We learned the hard way - but whatcha gunna do!
We've been very impressed by Stamped.io! The app is very easy to use, and the level of customer support we have received has been fantastic. We emailed support with numerous questions that came up as we were working on getting everything setup, and every email was answered within an hour or two. Very responsive and knowledgeable customer service team! We decided to sign up for the Enterprise level plan and had Stamped.io import all of our existing BigCommerce reviews into their app for us, all included in our monthly price! They imported well over 1,100 reviews from BigCommerce into Stamped.io for us in under 24 hours with no issue. Highly recommend this app.
Our store is supplementary to our main business and so we won't pay extra for apps (especially as some cost more than our monthly BC subscription) unless we think they're worth it, and so far we think Stamped is definitely worth it.
We Love the way customers can leave reviews straight from the email because most won't bother if they've got to log in on your store.
Also love that we can group products. We sell school uniforms and use the same garments for a lot of different schools. These are listed as separate products but now when a parent leaves a review for say a school polo shirt, the review will be on all school polo shirts that have the same garment but with a different school emblem.
Customer support have been amazing. They even helped me migrate the reviews I had in the generic BC review system.
They've also responded very quickly to any other questions I have had.
PRODUCT: We are receiving 10X the reviews we were getting before. Not only that, the QUALITY of the reviews are amazing! Nobody wants to be directed to a website off of their email to leave a review. This app lets your customers review the specific product(s) in the email . We have also received a lot of customer photos of the products in use. AMAZING.
SERVICE: The customer service I have received (and continue to receive) is 5/5 stars. Quick responses, friendly, helpful, and most importantly, they actually care!
I could not recommend this product enough.
Amazing Application - I wish I knew about this app earlier. Amazing people, great customer service, they take care of the installation for us in no time, so far they are # 1 on my list. I highly recommend Stamped.io Reviews
Amazing service. Decided I wanted to switch from another app this morning, (Saturday) contacted them via FB and by the afternoon they had installed it and migrated all the reviews, and adjusted my theme. It looks fantastic, and I can't wait to start getting more reviews. The back end is beautiful too. Have experienced 3 other review apps, and so far this is the best. Reasonably priced too. Thumbs up!
After 10 years with PowerReviews, we switched to Stamp.io and have never looked back. We did a lot of research before making the big move and Stamp.io was the clear winner for price, support, and features. We’ve had an excellent experience with Tommy and the transition team. Their support has been quick, reliable and beyond expectations.
I wish I knew about them earlier. If you are just starting up and can spend too much money or if you are rocking it and are looking to take it to the next lever with your reviews this app is the way to go. They offer love cost plans which will get you started with collecting reviews and once you are making money and are looking to take it to the next lever and show off your reviews in search engine they have a plan for that as well that is much better priced then some other once I have used.
Stamped.io staff will install the app for you and maki it look they way you like in your store. The staff responded to email promptly and resolve issues faster than anyone I have dealt with. A+++
I highly recommend you give it a go.
After searching, getting quotes from other reviews company I finally found what I was looking for.
Apparently, most of the products reviews apps or software are meant to the Big Companies that can afford hundreds and hundreds of monthly fee for their premium plans.
In the other hand Stamped.io got my attention and my business because they offer more for less.
When I found about this company, their Bigcommerce app wasn`t approved yet, regardless I contacted them and they reply almost immediately and told me that their Bigcommerce app was approved that day that I contacted them and it was going to be available within 1-2 business days and they will contact me back when it was ready. In the meantime I started investigating and checking companies that were using the app on other shopping cart platforms and I loved it.
2 days after contact them I received an email that the app was now available for Bigcommerce and without hesitating I cancelled my "Yotpo Starter Registration".
Once I selected my Premium Plan with Stamped.io they started migrating my existing reviews and installed the widget where needed to be installed. I was very surprised with their fast service. I got it setup the way I wanted really quick!
The Dashboard is very user friendly, on the plan I chose (Enterprise) I got the option to re-send the review invitation email (Now with the option to include a photo in the review) to the past orders I`ve had the last 6 months, I was able to customize the email template before emails were sent.
As I told them, "I`m going be your first Bigcommerce customer " I don`t regret leaving Yotpo! I highly recommend this app!