Chapter 7 Tell Them Who You Are: How to Fill Out Your Contact Pages

BigCommerce Success Stories / 1 min read

Your “Contact Us” and “About Us” page do more than just let your customers know who you are and how to get a hold of you:

  • Enhance your brand by telling customers your story – how you started, what inspires you or the mission behind your products.
  • Boost your search engine optimization (SEO), build credibility and allow shoppers to get closer to your brand.

Displaying a phone number can even increase your conversion

Customers like to know that if they need to get a hold of you, they can call you — that doesn’t necessarily mean they will call you. It’s worth including.

Start by filling out your Contact Information in your Store Profile here.

The information you add to your Store Profile will fill out your Contact Us page. Here you can create a contact form that allows you to manage how your customers can reach you (and reduce spam email contacts).

Already logged in to your BigCommerce store?

We’ll take you to the exact spot you need to be to fill out your contact information.

Table of Contents

IntroThe Guide to Getting Started with BigCommerce
Chapter 1 Represent Your Brand: Select a Domain Name and Set Up Your Logo
Chapter 2 Create the Face of Your Store: How to Add Photos to Your Carousel
Chapter 3 Select Your Look and Feel: How to Pick a Theme for Your Store
Chapter 4 Fine-tune the Details: Here’s How to Customize Your Store
Chapter 5 Fill the Shelves: How to Add Products to Your Store
Chapter 6 Get It to Their Door: How to Configure Shipping
Chapter 7 Tell Them Who You Are: How to Fill Out Your Contact Pages
Chapter 8 Keep in Touch: How to Get Customers to Follow Your Store on Social Media
Chapter 9 Add More Functionality: How to Choose the Apps You Need
Chapter 10 Pick a Plan: How to Select the Right Plan for Your Business

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BigCommerce Success Stories

BigCommerce Success Stories

More than 60,000 online stores use BigCommerce to power their online business and livelihood. From startups like So Suzy Stamps and Ketchow to multi-million dollar franchises like Harvard Business Review and Chapstick, these are the stories behind modern entrepreneurialism and growth. Grow your brand on BigCommerce, too. Sign up for a free 15-day trial now.

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