Know who is shopping in your store
Get notified when carts are made and when they're converted. Search for customers to see and modify their carts.
Get notified and view abandoned carts
You'll know which users have left their carts. You can view which users and what items were in their carts. You can run a specific search based on abandoned products and download emails if you run a promotion for that product.
Should your customers need help, you can modify their carts. You can change the quantity and add or remove items from their cart.
Gain insights into your store's carts
Understand what your conversion or abandonment rates are - how many carts become orders vs how many carts are abandoned. You can also learn what products are abandoned the most and what products are your best selling. Run experiments based on these metrics to increase sales.
If your customers have any difficulty with their carts, you can help them by:
Changing the quantity
Adding an item
Removing an item
You'll receive real-time notfications of anyone who:
Creates a new cart
Abandons that cart
Orders that cart
You'll be informed about your customer's active shopping carts and what that total value is. You also can get real-time updates on abandoned carts, which is useful if you want to follow up right away with a personal email.
Review Abandoned Carts
Viewing abandoned carts is a great way to close more sales. Review who abandoned their cart and what items are in their cart. You can even filter based on which carts had a specific product in their cart. Once you have that list of customers, you can use the download button to grab their emails and target them with a specific email campaign.
Our insights help you better understand your shoppers. You'll know:
Your conversion rate - what percentage of active carts end up making an order
How many new carts and converted carts you get on an hourly or daily basis
Your most popular products
You'll also see insights for abandoned carts, like:
Abandonment rate - what percentage of active carts are abandoned?
Most abandoned products - what products need help?