Do you ship UPS or FedEx? If so you need Refund Retriever. If any domestic or express package (even ground) is delivered even 60 seconds late, you are entitled to a full refund for that package!
Refund Retriever is here to help reduce shipping costs. We are a full service small parcel auditing company: we monitor all of your packages for lateness and general billing mistakes. Refund Retriever finds the late deliveries and has FedEx or UPS give you a full credit.
Get refunds and save money with:
Let's say a package is scheduled to arrive on a Tuesday, but gets to the destination on Wednesday ... Refund Retriever gets you a full refund. Our system is independent of any of your shipping software, all we need is access to invoices online. Our reporting features provide many money-saving insights into your shipping habits and contract discounts.
Our fee is strictly performance based, if we save you nothing we charge you nothing.
We have had Refund Retriever installed on our store for about 6 months. Within minutes of sign up I had received a welcome and custom screenshot of my dashboard being set up. Every refund is worth hundreds of dollars and the best part is we don't need to do anything to get the refunds!
The few times we have reached out with questions or to troubleshoot we have gotten immediate, helpful responses. It's clear they have a good team running the show and are very diligent and customer focused.
It's virtually risk free and I would recommend any business with a shipping component to try Refund Retriever out.