• Upfront Fee: Free
  • Recurring Fee: None

About the app

Collect and showcase verified reviews that consumers trust.

Trustpilot's plugin for BigCommerce lets merchants trigger service and product review invitations to customers automatically. Use the TrustBox tool to drag-and-drop review widgets on your site at key conversion points. Read on for what more you can do with a Trustpilot account.

Grow a trusted brand

  • Automatically invite your customers to share feedback at the ideal moment. More authentic content helps drive your SEO ranking and increases traffic to your site.
  • Trustpilot is one of the world's most visited sites, powered by 70 million reviewers, which means your business profile page will frequently appear on the first page of search engines.
  • Grow on Google with verified reviews that count toward Google Seller Ratings. Product reviews qualify for review snippets in organic search.

Increase conversion and grow revenue

  • Turn real reviews from real customers into real conversion drivers. Showcase reviews across your website when consumers are actively looking to make a purchase decision.
  • Share reviews on all channels throughout the buyer journey. Give consumers the confidence they need to buy.
  • Showcase reviews in ad creative with our Image Generator.

Increase customer retention and LTV

  • Learn from trends in customer sentiment to optimize across product inventory, customer service, shipping, price, and more.
  • Prove you take customer feedback seriously to turn first time buyers into repeat customers, and repeat customers into your best advocates.
  • Product Attributes ratings help you understand your products from your customers' points-of-view.

How we combat fake reviews

Integrity matters - yours and ours. Our global Content Integrity Team works with our custom fraud detection software to take action against fraudulent behavior or misuse of our platform. If you flag a review, they'll investigate it.

App Features

App Features
  • Automatically trigger service and product review invitations to customers
  • Send review reminder emails to increase the response rate
  • Invite past customers to leave a review to boost your review count quickly
  • Drag-and-drop TrustBox widgets to key conversion points on your site to showcase your store's rating
Get started with a free account

Whatever your company size and needs, we give you the power to get close to your customers, use their insights to create ever-improving experiences and drive your business forward. A free account gives businesses the tools needed to start collecting, managing, and showcasing reviews. Read more about our Plans and Add-on Modules here.

Case Studies

Thrift Books doubles revenue. Take a page from their book.

"Trust is the number one hurdle that we've had to overcome as far as whether or not someone is going to buy from us. For this reason alone, reviews are just critical."

How used reviews to increase their CTR and improve their customer experience

"Trustpilot helped up build trust with customers by verifying our self-image, eliminating doubt, and building an environment to shop freely."

Customer Reviews

3.7 out of 5 stars with 20 reviews

There are no reviews.


  • Upfront Fee: Free
  • Recurring Fee: None


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