Bigcommerce is a true all-in-one e-commerce platform, giving you a securely hosted website, domain name, shopping cart, product catalog, CRM, email accounts, marketing tools, reporting and mobile-optimized store.
You know how Facebook, Gmail and all your other favorite software just works? Your Bigcommerce store does, too. We automatically update it with new features so you can focus on selling.
If you have your own domain name (e.g. www.thestoreofawesome.com), you can use it with Bigcommerce. If not, choose a new one and we'll hook it up to your store automatically.
Bigcommerce can handle huge, consistent traffic without breaking a sweat, so we have you covered no matter how big and successful your business becomes.
Your store is hosted on our lightning-fast SAS 70 Type II certified servers. Our data center employs hacker deterrent security provisioning, three redundant network architectures and hardware firewalls.
All Bigcommerce stores are automatically PCI compliant, and our entire network is independently audited against stringent PCI security standards every three months. We're proud to be featured on both Visa and Mastercard's lists of PCI-compliant providers.
It's hard to put your best foot forward if your store's down. Our average uptime is 99.994%, well above industry average. That ensures your store will be available when shoppers want to buy.
The Bigcommerce CDN dramatically decreases page load times by distributing files to servers all over the world, meaning you’ll have happier customers, better search rankings and more sales — no matter where your shoppers are.
Secure your store's online checkout process with your own SSL certificate so your customers can purchase with confidence.
As well as a dedicated security team that monitors your store every second, you get unlimited access to our world-class support team. True story: they're consistently rated higher than 95% on customer satisfaction. Whether via phone, email, live chat, Facebook or Twitter, they’re here for you.
You don’t have to worry about losing your store’s important data, because we automatically back it all up for you — including orders, products, photos and customer records.
You can easily assign each of your employees their own store login, with fine-grained control over permissions. So you can give them access to process orders, for example, but not to add products. You can even see a history of every action taken by each staff member.