- Launch Services
Overview
Chart your path to success with specialized services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimization
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
The Global B2B Buyer Behavior Report
This in-depth report provides actionable strategies to help you sell more online.
About the App
Vortex IQ is the AI Operating System for e-commerce. It connects your store and the tools around it, watches everything in real time, tells you what is wrong and why, and helps you fix it safely. One system, across 200+ connectors.
Already using Backup And Launch? Backup and Launch are now part of Vortex IQ. You keep everything you had, plus the full platform.
Nerve Centre - watches your store with a daily briefing across 200+ connectors.
Vortex Mind - explains why a number moved and what it costs you.
Ask Viq - answers questions about your store in plain English, and acts on them.
Vortex Agents - turn findings into ranked tasks, with sync to Jira, Asana, and Linear.
Vortex Apps - make changes in your store, every change approval-gated.
Vortex Memory - is the commerce graph that compounds with every store, report, and fix.
One subscription. Full access across apps. No duplicate app charges.
Pricing
Upfront Fee:
$0
Recurring Fee:
$499/mo.
Information
Last Updated:
June 25, 2026
Compatible with:
Single ClickThis app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.
Documentation:
User GuideResources:
Terms of ServicePrivacy PolicyApp Features
Safe testing and launch
Test and launch changes safely with StagingPro, included in the platform.
Extensive connector support
Sync data from third-party systems such as ERPs into BigCommerce, across 200+ connectors.
Additional modules
You get access to Nerve Centre, Vortex Mind, Ask Viq, Actions, Vortex Apps, Vortex Memory beneficial for:
Merchants & Brands - Protect revenue, reduce firefighting, and automate Ops.
Agencies - Scale clients without scaling headcount. Turn maintenance into margin.
Tech Partners - Make your platform agentic. Ship AI features in weeks, not years.
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