Run Your Store with AI

Running an ecommerce store shouldn’t require endless clicks, complicated dashboards, or hours spent navigating admin panels. Merchant AI transforms the way you manage your BigCommerce store by turning everyday operations into simple conversations.

Ask Merchant AI to update products, process refunds, create promotions, manage inventory, configure shipping, or answer questions about your store performance - all through natural language. No training required. Just ask, and Merchant AI gets it done.

Two Ways to Work

Assistant

Ask questions, make updates, manage products, orders, customers, inventory, promotions, and store settings through simple conversation.

Specialist

Hand over larger projects. Specialist analyzes your store, creates a plan, and carries out multi-step tasks such as:

• Investigate changes in sales performance

• Recommend pricing improvements

• Identify cross-sell, upsell, and product bundling opportunities

• Detect inventory risks before they become stockouts

• Identify slow-moving products for review

• Uncover SEO opportunities across your catalog