How to Use Instagram Video to Promote Your Ecommerce Store
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The ecommerce industry is expected to exceed $4 trillion by the end of this year. As a slice of total retail sales, however, it makes up just 14.1%. There’s a lot of market share to be had, but simply setting up a store doesn’t mean you’ll automatically generate sales. You’ll need a plan to acquire customers and generate interest.
One platform to drive your sales strategy is Instagram. This visual social network boasts 1+ billion active users, and 72% of them say they’ve decided to purchase products after they discovered them on Instagram.
Add to that the average order value is higher than from any other social platform except for Pinterest — this is a marketing channel you don’t want to ignore.
Instagram video marketing refers to using video content to generate engagement and sales through the social network. On Instagram, you can publish both videos and photos — but this study from Quintly shows that video drives more engagement than static photos.
The study also found that only 18% of the posts on the network are videos.
Publishing more videos will also help you stand out in the feed.
Let’s look at three types of Instagram videos that provide more opportunities to communicate your value proposition and sell your products.
In-feed Instagram videos are the regular Instagram videos that appear in your feed. They are similar to the in-feed videos that you see on other networks like Facebook and Twitter where they rank based on engagement. People can like, save, and comment on the content they engage with.
Instagram in-feed videos can be up to 60 seconds long. They default to autoplay without sound; if a user chooses to turn that feature off on mobile, a thumbnail featuring a play button will appear.
You can either publish a single video post or a carousel post that consists of up to 10 videos and/or photos. The best video format for this context is MP4.
You usually need to upload your video posts, just like you do with any Instagram post on your mobile app. You click on the ‘+’ tab, choose your video, adjust it, and create a caption. This works fine, but you can simplify your process with a scheduling tool like Napoleon Cat.
With this tool you can directly upload your video from your desktop after editing instead of having to send it to your mobile device and first. That also makes it easier to copy and paste the captions and the hashtags.
Here are the best practices you should follow while using in-feed videos:
If users have autoplay turned off, adding an enticing thumbnail can help you get more views. This doesn’t have to be complicated. You can even just add the title of the video as overlay text, like Jamie Oliver did here:
This brief title will raise curiosity and encourage people to click to watch.
To create thumbnails like this you can use a tool like InVideo.
They have templates for in-feed posts, stories, and ads. You simply need to pick a template, add your footage, and modify the overlay text on the thumbnail to match your video. You can also use their editor to add in any other overlay elements.
Thumbnails can also help your videos generate views when someone is browsing through your account page, since the videos don’t play automatically there.
Do you ever wonder if the 60-second time limit that Instagram has for its videos is long enough?
It definitely is! As a study by Hubspot found, the perfect video length on Instagram is just 26 seconds.
So, don’t try to fill up the entire 60 seconds with as much information as you can. Instead, create short, succinct videos under half a minute.
83% of people watch videos with the sound turned off, and 50% of people want captions so they can watch videos on mute. If you have a message you want to communicate, you should use captions on your videos.
To add subtitles, you can use InVideo again. Just copy and paste the script into their editor while you edit the video. You can also adjust the style, size, and color of the font to make sure it’s easy to read.
Create product videos that showcase your store products, and when you do, make sure you tag the products using the shoppable posts feature (yes, you can tag products in your videos, too). Natori was able to increase their traffic and sales on Instagram by 1,446% and 100%, respectively, after implementing shoppable posts.
This way, there’s no need to add the link in the bio URL and provide instructions asking people to trek towards it in your Instagram caption.
If you want to gain traction on Instagram, you need to find influencers who will share your videos. You can find relevant influencers in your vertical by searching for related hashtags under your niche on Instagram. You can also use a social listening tool like Awario to find influencers on Instagram.
Next, find the email address of these influencers by using a tool like Voila Norbert.
You can always direct message influencers, but it is better to email them as they already get scores of messages that will drown out yours. DM is easier so more people will use it.
If you want to get more replies, have a good email outreach strategy in place. Make sure you reach out to influencers and let them know that the videos helped you gain more engagement and new followers and inform them that the same would happen (to their accounts) if they published them too.
This will convince some of the influencers to publish the videos for free. Some will ask for payment. If you have a budget for this, you can pay them.
Make sure you get the influencer to tag your account handle in the caption. This will help you attract new followers.
The above method of using in-feed videos works great. But if you want quick results or if you want to scale up your Instagram marketing, you can use Instagram video ads. You can publish both in-feed video ads and story ads. If used properly, video ads can generate more clicks and conversions than photo ads.
Instagram in-feed videos can be up to 120 seconds long. But if you are creating a carousel ad, you can add up to 10 slides and each video needs to be less than 60 seconds long. Story ads can be 15 seconds long, but you can add up to three slides to carousel story ads.
Instagram recommends you to use 1:1 resolution for in-feed ads and a resolution of 9:16 for story ads. This should fit your entire mobile screen.
Once set up and published, your ads should play automatically, unless the user has autoplay turned off while on data. You can also add a link to your ads if your goal is to drive traffic to your website to generate sales and or leads. And you can tag products in your video ads.
You need to set up your Instagram video ads by using Facebook’s ad manager. You simply create the videos depending on your goal and your brand vision using a tool like Promo. And then you create the ad just like you would create any Facebook ad.
The only difference is that in the placement section, you will need to choose Instagram feed, explore, and stories as placements.
If you are new to creating Instagram ads, you can try setting up yours with a tool like Madgicx. It uses the power of AI to make it easy to set up high converting ads for Instagram, Facebook and other platforms quickly.
It also provides detailed analytics to help you check the performance of your ads.
Here are my top tips for creating Instagram video ads that convert.
You need to use thumbnails in your video ads for the same reason you use them in your in-feed posts. This is to convince people who have turned off autoplay on data, to play your ads.
But there’s one important rule you need to follow here, which is to reduce the amount of text on the ad to less than 20%. If you exceed this, Instagram will reduce the reach of your ads and it will cost you more to run it.
Facebook experimented with Instagram videos ads that were 6, 15 and 30 seconds long. They found that those that were 6 seconds long drove the best results.
People seem to prefer watching short videos on Instagram. As the length of the video increases the watch time decreases.
This is both for in-feed videos and stories.
So, create short ads that get to the point quickly. Your product landing page can provide the rest of the information.
Another way to make sure people watch your entire video is by using simple language in your video and in your caption. The shorter and simpler your speech/caption is, the more people will watch/read it.
There are too many distractions on Instagram. Creating something simple will help them consume it quickly before losing interest.
Not all of Instagram’s features are available on the desktop. You can only do certain things on the app. This is why more people access it via a mobile device. So, make sure the video and the funnel it leads to are mobile optimized.
Instagram stories are a popular posting format. 500 million people use stories every day. And one-third of the most viewed stories are published by businesses.
Your Instagram video stories need to have a resolution of 9:16. The recommended size is 1020 pixels by 1920 pixels. Each Instagram story video can be up to 15 seconds long. But several videos can be bunched together and published as one story. There’s no limit on the number of slides your story can have. So, this is a great way to publish really long videos.
The stories will stay live on your account for 24 hours only. Once the time elapses they will be moved to your archive. You can always select these videos later and display them as highlights right under your Instagram bio.
You publish your video stories just like you publish any other story on Instagram. Create your video, then upload it using the ‘Your Story’ button. You can then add other elements like stickers, hashtags, tags, a link, etc. The video will stay live for 24 hours. After that, it will be sent to the archive section. You can always go there and restore it as a highlight and add an attractive cover.
Here are the best practices for using Instagram stories.
Instagram lets you embed stickers in your stories. These can help you get the most out of your videos. The four most important stickers ecommerce stores should use are questions, polls, product, and timer.
Question and poll stickers can be used to learn more about the content your followers want to see on Instagram. They can also be used to learn about the products they like most. While the product sticker can be used to tag products using the shoppable posts feature. And the timer sticker can be used for promoting offers that run for 24 hours or less.
You can add up to 10 hashtags to your Instagram stories. So, find the most relevant hashtags and add them to your stories. If your story gets a lot of engagement, the hashtags will help them rank on the explore page.
If you have more than 10,000 followers, you can share links in your Instagram stories. So, take advantage of this every time you mention a product in your story and link to the product landing page. Also, add the Swipe Up sticker to drive attention to this link.
Another way to get the most out of stories is by creating a catalogue. You can create a carousel story where several videos promoting different products in a collection have been bunched together in a different slide. And then set it as a highlight for people who visit your website.
An example is the flavors catalogue from Ben & Jerry’s.
In it, the different flavors from Ben & Jerry’s are bunched together in one highlight. They also add a link to the flavor’s landing page to each slide.
There are several benefits to choosing Instagram video marketing over photos. Here are a few of them:
Photos work great for most brands on Instagram. But when you are running an ecommerce store, videos are a great way for you to share more information about your products.
Instagram helps you gather a vast amount of data from their insights page. It also integrates with several third-party marketing analytics tools that can help you unearth more information. This data can be used to improve not just your marketing, but also your products. Gather answers directly from your followers by using the questions and polls stickers for stories.
If you get your Instagram video marketing right, you will build a strong brand presence that will keep you at the top of the mind of your audience. They will choose you over your competitors when they are ready to buy.
As I mentioned in the opening paragraph, the study from Quintly found that videos generate more interactions than photo posts. So, the more video content you publish, the more engagement you stand to gain.
You don’t just generate engagement with Instagram videos — you generate sales. A study from Wibbitz found that 31% of people have made a purchase after watching a video ad on Instagram.
There are several types of content you can use to promote your ecommerce store. Here are seven you should definitely try.
Before you begin promoting any products to your followers, you need to nurture them. When you nurture your followers and build a bond with them, they will be more inclined towards purchasing your products.
How-to videos are the best type of content for nurturing your Instagram followers. The above study from Wibbitz found that how-to tutorials are the most preferred form of video content.
So, create how-to videos your followers want to watch. Short videos will work best for in-feed posts, while longer videos will be better for stories. This is because you can upload an unlimited number of slides to your carousel stories.
An example is this one from Bliss where they share a skincare routine.
After you nurture your audience, you can publish videos that show how your products can be used and how they look from any angle. Here, you should use a combination of stories and in-feed posts to see which ones drive the most sales. And make sure you tag your products in your marketing videos to make it easy for your followers to find your products.
If a video does well, you can replicate the format and scale results with ads and influencer marketing. For influencer marketing, try to work with influencers who have more than 10,000 followers as they can share links to your products in their stories.
Another way to bond with your audience on Instagram is through brand storytelling. Brand storytelling refers to the narrative you create with the facts and emotions around your brand to engage with customers on a deeper, more relatable level.
You could, for instance, create short videos that tell the story of how your company came into existence. If your target audience can relate to that brand story, they will begin to feel affinity for your brand and want to buy your products. The best place for these videos is on your story highlights. That way, people will get to see them when they visit your Instagram page to learn more about you.
Behind-the-scenes videos can have a similar effect as brand storytelling videos, as they bring people closer to your company. So, regularly publish videos of your employees at work, at events, etc.
You can share these as stories, highlights, and even as in-feed videos. But highlights will provide the longest-term return as people will see them prominently when they view your bio.
Here’s a good example of a behind-the-scenes video from Berlin Packaging.
Instagram stories work great for time-sensitive offers, since the stories themselves only last for 24 hours — and you can also embed a timer sticker in them. If you are running a short offer, create a story about what products are on sale and for how long, and include a link to the sales page. Also, make sure you add the swipe-up sticker.
Facebook found that people spend 3x more time watching live videos than video that isn’t live. So, make it a habit to run a live video every single day. This can be a how-to video where you share tips and advice or a sales video where you promote specific products.
If you have something important to announce, make sure you share it as a story. Special announcements are usually short-term news — a story is perfect for that since it will vanish within 24 hours.
But, if your announcement will be important in the long run, you can also publish an in-feed version. You can always convert an expired story into a highlight later.
Now that you know some of the best practices for video on Instagram, let’s look at how to formulate an Instagram video strategy. Use this to promote your online store and drive more sales
The first thing you must do is design a visual portfolio for your ecommerce Instagram videos. By keeping your audience and their visual preferences in mind, come up with a theme for your videos. Think about colors, patterns, filters and even fonts (for overlays), and then begin recording your videos.
You can record things like the how-to video tutorials, behind the scenes footage, and the storytelling videos by yourself and add them to your visual portfolio collection. You can then plan out a publishing schedule and schedule them in advance. But before you do that, make sure you optimize them for Instagram by using a video editor.
The next thing you want to do is shoot product demo videos. You can record these by yourself, but for the best results, I recommend that you hire a videographer with experience in product videos. Even better than that would be to hire a marketing firm that specializes in creating product demo videos that sell.
You should also create an FAQ video that you publish as a highlight. Make sure you answer all your customers’ questions in this one.
In your Instagram publishing calendar, you should also reserve a spot for special events and upcoming offers and set reminders. You need to create timely Instagram content and publish them as stories to announce the events and offers.
People don’t buy from businesses, they buy from people they like and can connect with. So, give your Instagram account a face. This could be your social media manager or someone else who is the face of your company, or you could hire someone specifically for this purpose. This will help your followers develop a bond with the person and, therefore, your brand.
Your Instagram insights can unearth a lot of valuable information. So, pay special attention to it when you create your Instagram video strategy at the beginning. Use the data to create an Instagram strategy and ecommerce funnel that converts.
Don’t just stop there. Keep coming back to view it on a regular basis, especially when you conduct your Instagram audit. Make sure you refer to this data to see if there is an improvement.
Instagram is one of the best platforms for promoting your ecommerce store. It offers features like shoppable posts that make it easy to sell more. Instagram checkout is already facilitating the full purchase process directly within the app for some merchants.
Therefore, if you want to generate a high number of sales, invest more time into your Instagram marketing efforts — Instagram video marketing, specifically — to generate the kind of engagement that leads to purchase.
Creating video content will take longer than creating a photo post, but the potential ROI from video engagement and sales will be worth it in the long run.