DRPD Automates and Optimizes Ad Feeds with Feedonomics Surface
Learn how we made it easy to connect BigCommerce to Google and Meta.

Learn how we made it easy to connect BigCommerce to Google and Meta.
products on Google
products on Meta
custom data transformation rules
Struggled to edit and optimize product data sent to advertising channels.
Wasted time updating product listings manually.
Needed a streamlined way to identify and resolve critical feed errors.
Automated syncing between BigCommerce and advertising channels.
Enabled precise data optimization with custom transformation rules.
Simplified error resolution through a centralized dashboard.
Improved product data accuracy and listing quality.
Streamlined product feed management and customization.
Discovered and resolved underlying catalog issues impacting performance.
DRPD is a U.S.-based ecommerce retailer specializing in high-quality hand tools sourced from manufacturers in Switzerland, Germany, and Japan. Known for its focus on precision and craftsmanship, DRPD caters to an audience seeking reliable tools from top-tier international brands. As a small, operations-focused team, DRPD emphasizes listing accuracy and a seamless shopping experience to stand out in a competitive market.
To support its advertising efforts, DRPD needed a solution that could save time and provide greater control over how product data was sent from its BigCommerce store to Google and Meta. Feedonomics Surface enabled the company to automate data syncing, transform its product data for better ads, and clean up errors with ease.
Mike Retrum, owner and operator of DRPD, manages day-to-day operations, including ecommerce infrastructure and product data workflows. Before implementing Feedonomics Surface, DRPD relied on a mix of manual spreadsheets and a basic connector app to create product listings on Google and Meta — an approach that proved time-consuming and prone to data errors.
Retrum wanted the ability to customize his listings so that customers could have an easier time finding the tools they needed. With nine brands, more than 25,000 products, and a lot of product variations and sizes for each tool, it was crucial to find a scalable solution for editing DRPD’s product data for ad channels.
“Our data is pretty important. When customers are searching for items, they're typically searching for like a specific part number,” said Retrum. “Most of our advertising goes through Google Merchant Center, and so not really having any control over that [data] previously was causing a lot of issues.”
Keeping feeds healthy and resolving errors was another piece of the puzzle. In order to keep ads running and show more products, advertisers have to address any product disapprovals from Google or Meta. But keeping track of disapprovals and resolving errors is a big ongoing project for an already-busy team.
“I'll be perfectly honest, Merchant Center is not something that we consistently monitor. And so over time there probably builds up, you know, 30 or 40 errors that we're not noticing.”
“Most of our advertising goes through Google Merchant Center, and so not really having any control over that data previously was causing a lot of issues.”
MIKE RETRUM, OWNER AND OPERATOR, DRPD
To start, Feedonomics Surface provided the automation that DRPD needed to improve its feed performance and streamline operations.
In a matter of clicks, Retrum was able to connect his BigCommerce store to Feedonomics Surface, rely on Surface to automatically build a feed for Google Shopping, and sync his products to the Google Merchant Center. All of this was possible without changing his source data in BigCommerce.
"Feedonomics Surface just figures it all out. And I just think about all the hours that we wasted trying to map all that stuff in the past," Retrum said.
With automated syncing, sellers can keep inventory, prices, and stock availability up-to-date across channels, which means customers can trust the ads they’re seeing.
For a retailer whose customers often search by specific part numbers, ensuring product data is clean, precise, and platform-ready is essential.
Surface introduced a powerful layer of customization through its transformer tools. Retrum used these to clean up part number formatting, optimize product titles, and ensure variant data matched platform requirements.
With Feedonomics' transformer functionality, DRPD could manipulate data at a granular level — such as removing comma-separated European part numbers from the Google size field to prevent feed errors.
He also optimized product titles for each variant, going beyond the platform’s default formatting to ensure consistency and clarity. These transformers proved especially valuable given DRPD’s catalog structure. Instead of listing 30 nearly identical socket variants as individual SKUs, DRPD uses a single parent product with child variants — creating a more professional, shopper-friendly experience.
“Having the transformers available to go in and manipulate titles was super helpful,” Retrum said. “Feedonomics has really helped us organize those variants in a way that lets us leverage the UI benefits on the shopping side.”
These kinds of flexible adjustments let DRPD tailor product listings to each channel’s exact formatting requirements without changing the underlying BigCommerce data. Retrum described it as “the best of both worlds” — automated syncing to the BigCommerce data source paired with powerful, hands-on control to make adjustments.
One of the most immediate benefits DRPD saw from Feedonomics Surface was the ability to quickly identify and resolve feed issues. Before Feedonomics, errors in Google Merchant Center often went unnoticed. Without a centralized view, issues like missing SKUs or invalid UPCs can quietly degrade ad performance for weeks or longer.
Feedonomics Surface changed that with its centralized error dashboard, which consolidates all feed issues in one place. The dashboard doesn’t just display errors; it organizes them by type and frequency, allowing DRPD to prioritize fixes based on the number of affected products. When the same error appeared across dozens of listings, Retrum could investigate and resolve the root cause quickly, saving time and preventing future data disruptions.
“The level of confidence we have now that the data is clean is great, because you’re spending money on advertising, and you’re relying on that data,” said Retrum. “If the data is garbage, you’re going to get garbage results.”
Retrum found it extremely effective in surfacing data issues — not just in the feeds, but in their BigCommerce catalog as well. The visibility prompted DRPD to clean up core data that had previously gone unflagged, improving the quality of both their ecommerce store and their advertising feeds.
“The level of confidence we have now that the data is clean is great, because you’re spending money on advertising, and you’re relying on that data. If the data is garbage, you’re going to get garbage results."
“Feedonomics Surface just figures it all out. And I just think about all the hours that we wasted trying to map all that stuff in the past.”
MIKE RETRUM, OWNER AND OPERATOR, DRPD
With Feedonomics Surface in place, DRPD has unlocked a new level of scalability in their advertising strategy. The platform now powers more than 25,000 products on Google and 3,100 on Meta, all synced from a single source of truth and fully optimized for each channel’s requirements. DRPD’s nine-brand catalog is no longer a challenge to manage — instead, it's a competitive advantage, supported by clean, structured, and accurate data.
"Feedonomics Surface made a big difference in the management and confidence we have in the quality of data that's going over to those feeds,” Retrum said.
A key feature of Feedonomics Surface is the ability to customize product data for different channels. DRPD has implemented over 15 custom rules using Feedonomics' transformer functionality to tailor their data exactly to their goals. These rules govern everything from variant title formatting to attribute extraction, ensuring that every product listing reflects DRPD’s brand standards and drives a consistent customer experience across channels.
"The automated syncing and then having the transformers really kind of open up a lot of functionality in terms of what you can do,” Retrum said.
This combination of automation, error resolution, and feed customization has led to better feed control with a scalable solution that positions DRPD for growth across new platforms and product lines.
"The automated syncing and then having the transformers really kind of open up a lot of functionality in terms of what you can do.”
MIKE RETRUM, OWNER AND OPERATOR, DRPD
With a strong foundation now in place, DRPD is already planning to expand its use of Feedonomics Surface. As new brands are added to the catalog, Retrum is proactively thinking through how custom rules and transformers will support tailored data strategies.
“We’ve got a couple brands that we’re onboarding soon. I can already in my mind think about queries that we’re going to need to write for those certain situations,” he said. The flexibility of Feedonomics allows DRPD to keep its data agile and aligned with evolving catalog needs.
Looking ahead, Feedonomics Surface is also opening the door to new campaign strategies. With clean, structured data across brands and product types, DRPD is exploring the possibility of organizing campaigns by product category rather than just by brand — a shift that could unlock new growth opportunities.
“The product is super impressive,” said Retrum. “It’s been a long time since I’ve used a tool like this and genuinely enjoyed the features. You can tell a lot of care has been put into it.”
As Feedonomics continues to support both the operational backbone and marketing execution, DRPD is well-positioned to scale efficiently while delivering a consistent, high-quality shopping experience across every ad channel.
To learn more about syncing and optimizing your BigCommerce product data for ad channels, check out Feedonomics Surface.
“It’s been a long time since I’ve used a tool like this and genuinely enjoyed the features. You can tell a lot of care has been put into it.”
MIKE RETRUM, OWNER AND OPERATOR, DRPD
Published: October 2025