Did you know in the past 12 months, 77% of global consumers have abandoned their purchase because they did not like the available shipping options; and 39% have stopped shopping with a retailer simply due to a poor shipping experience? Yet, merchants still struggle to adjust their shipping practices to accommodate consumers’ changing preferences – and lose business as a result.
To remain competitive in today’s fast-paced, Amazon-driven ecommerce environment, merchants have to stay agile and maintain a flexible approach to shipping and logistics. By streamlining operations, you gain the ability to provide a shipping experience that actually aligns with your customer’s expectations.
Download this industry report to learn:
- What the current state of global shipping looks like
- How Amazon has changed the way consumers view shipping as part of the brand experience
- Improvements you can make to your current shipping operation to better align with changing industry expectations
- Plus, get a look at how sustainability in the shipping supply chain impacts your brand and your customers’ brand perception.