Store Launch Services

Let us set up your store with you. Virtual training with our in-house Launch Coaches will help you speed through setup and get to your first sale faster.


Contact a Launch Coach

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Right-sized launch packages for your business

All launch packages will help you build a fully functioning store. We have four different options to accommodate any budget and the needs of your team.

Starter

$499

7 hours

  • An overview of the control panel and resources
  • Configure settings including theme, payments, shipping & tax
  • Learn how to add products, categories and options
  • Setup domain name and security

Includes 7 hours of remote sessions with a launch coach. Suitable for any level of ecommerce expertise.

Advanced

$999

11 hours

Includes everything in Starter, plus:

  • Expert SEO markup
  • Enable comments and reviews
  • Setup domain name and security
  • Creating customer groups & discounts
  • Configure Abandoned Cart Saver
  • Adding products/images in bulk
  • Configure to sell on social media

Includes 11 hours of remote sessions with a launch coach. Suitable for any level of ecommerce expertise.

Expert

$1499

14 hours

Includes everything in Starter and Advanced, plus:

  • Optimize storefront, products and checkout for conversion
  • Review site speed and mobile best practices
  • Connect store to search engines
  • Full store backup

Includes 14 hours of remote sessions with a launch coach. Suitable for any level of ecommerce expertise.

Enterprise

$2999

20 hours

Includes everything in Starter, Advanced and Expert, plus:

  • Extended SEO and Conversion Optimization
  • Advanced product editing via CSV
  • Advanced import/export techniques & product filtering
  • Expand your store capabilities with app recommendations

Includes 20 hours of remote sessions with a launch coach. Suitable for any level of ecommerce expertise.

Get set up for success

Whether you’re new to ecommerce or just the BigCommerce platform, our one-on-one launch support will help you hit the ground running.


Launch with confidence

No need to click and guess. Execute your store launch and setup flawlessly the first time. Our in-house platform experts will walk you through your store setup from start to finish.

Get your day back

You’re the expert in running your business; we’re experts in ecommerce. Our coaches help cut down the time you spend and the uncertainty of launching a store on a new platform.

Learn as you launch

Our launch coaches are extensively trained on our product and have a wealth of ecommerce experience and certifications. Your team will learn platform tips and tricks along the way so you can succeed once the ball's in your court.

Ready to get started?

Contact a launch coach today. We’ll discuss your goals to determine the right package for you.


Contact a Launch Coach

Channel launch services

With personalized support from our coaches, you can quickly extend your brand’s reach to find new customers and increase sales by listing your products on top-selling channels like Amazon, eBay and more.

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Growth services

The SEO and Conversion packages will guide you through making high impact changes to bring in more traffic and improve conversion rates.

Explore packages