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Featured press coverage

3 Big-Idea Strategies For Building A Fast-Growing Business

As [Eddie and Mitch] shared, “A lot of people get into building business plans. That doesn't work. You've got to dive in and just make it happen. Once you do, doors start opening.” They even have a name for this attitude--GSD, as in “Get Sh*t Done”--and they look for it when they hire people.

The Future Of E-Commerce For Small Businesses

Eddie Machaalani and Mitchell Harper take a closer look at how independent merchants can continue to sell more and stand out in competition with big-box retailers who also have moved online.

Recent press coverage

One Way to Deal with Pesky Customers

Eddie weighs in on the Australian retailer who charges shoppers $5 to enter her store. This fee for “just looking” is meant to combat showrooming.

The Future Of E-Commerce For Small Businesses

Eddie Machaalani and Mitchell Harper take a closer look at how independent merchants can continue to sell more and stand out in competition with big-box retailers who also have moved online.

Bigcommerce to Enhance Its Relationships with New Partner Program

“We realize the tremendous value our partners bring to Bigcommerce and are committed to providing them with a fully encompassing program that supports their efforts and contributes to their ultimate success,” said the Director of Channels at Bigcommerce, Simon Clarkson.

Up & Away: Eddie Machalaani, Bigcommerce

In seeing thousands of people establish their businesses online using Bigcommerce (among which are plenty of success stories) and in his own experience, Eddie Machalaani knows what characterises – and how to grow – a really successful online business.

7 Email Marketing Tips to Boost Holiday Sales

Mitch Harper, co-founder and co-CEO of e-commerce platform Bigcommerce, says social media sites such as Facebook, Twitter, Pinterest and Google+ are mission-critical marketing tools, as well as powerful customer service and sales tools for small online retailers.

Bigcommerce Gets Online Biz Out There

[Bigcommerce client] Yu began her business in 2008 on a different e-commerce platform before switching in 2010. 'The business really started to take off after we switched platform,' she says. Bigcommerce helps with her marketing, allowing her to run campaigns, display product reviews and engage with social media platforms.

Opportunity Knocks

So what is the lucky formula for business success? Co-founder of the world's fastest growing e-commerce platform, Bigcommerce, Mitchell Harper, might sum it up best. 'All good businesses, ours included, depend on a few things - hard work, the right decisions and a bit of luck.'

Bigcommerce Bags $20M Funding

Online e-commerce platform provider Bigcommerce plans to nearly quadruple its headcount by the end of 2013 after securing an extra $US20 million ($19.65m) in funding.

Backers Buy in to Bigcommerce Future

Now Bigcommerce is set to go global and triple its staff levels, thanks to $20 million in funding from existing backer Boston-based venture ­capital fund General Catalyst and California’s Floodgate fund.

Millionaire club: wealth creation tips that work

Australia has been called the Switzerland of the south. In its Global Wealth Report released this October, Credit Suisse ranked Australians the world's second-richest people, behind the Swiss.

Lifecycle: BigCommerce

This is the story of how two guys bought one book on venture capital and raised $15 million...

Aussie Tech Gold Rush: 'Nothing Off Limits'

Moving your base to Silicon Valley is no longer essential for technology startup success. Other Australian technology companies that have received huge funding of late include BigCommerce ($15 million in August)...

TV: Business Australia (ABC)

Our co-founder Mitch discusses our venture funding, e-commerce, the transition from offline to online retailing and our new Facebook app, SocialShop 2.

A BigCommerce Fish In A Small Pond

Aussie-owned Texas-based company BigCommerce plans to double its Sydney engineering team to support its lofty ambitions to become the global leader in software as a service (SaaS) e-commerce applications...

BigCommerce Gets $15m in US Venture Funding

BigCommerce, an eCommerce software company started in Sydney in 2003, has received $15 million in funding from a US investor, just two years after expanding to the country...

3 Facebook Commerce Success Stories

Myers's Facebook store is powered by BigCommerce, the same software that runs her e-commerce store. She is able to display her inventory on her Facebook Page at no extra cost, and users are directed to her main site to complete their purchases...

Bootstrapped, Profitable, & Proud: BigCommerce

That desire led to BigCommerce, which is now approaching 10,000 paying customers. According to Harper, the company has grown 480% over the last 4 years and is the fastest growing ecommerce platform in the world...

Small Business Guide to Cloud Computing

You may already be relying on cloud computing without even realizing it. Think about your email provider: Are they offering some sort of anti-spam protection?

Plan a Successful Product Launch

Mitchell Harper, co-CEO of BigCommerce doesn't like to spend too much money on product launches for a very good reason: His company has a major product debut every three months or so...

Interview With WebmasterRadio.FM

Nobody understands more how to grow your business to a seven figure a year business on a shoestring budget. Shawna asks Mitchell what it takes to get there... and stay there!

BigCommerce Review: Building a Small Business Online Storefront

BigCommerce's latest release integrates traffic-driving tools such as selling on eBay, Shopzilla, Shopping.com, PriceGrabber and Facebook so that merchants can literally click a few buttons and get their products in front of millions of potential customers...

7,435 Mobile Retailers

And last, but by no means least, came word from BigCommerce, which is living up to its name. Internet Retailer broke the news July 13 that, like Shopatron, BigCommerce had integrated m-commerce site functionality into its software-as-a-service e-commerce platform and in late July would mobilize all 6,000 of its retailer clients...

How 12 CEOs & Founders are Leveraging Web Video

Mitchell Harper, co-founder and co-CEO of BigCommerce, posts videos to BigCommerce's YouTube channel at least once a week, making it a point to speak on topics of interest to his core audience, e-commerce professionals...

Which Is More Important: A Site or an App?

There are two factors that make sites the more important m-commerce play. First is mobile behavior. Many more people browse the web from their phones using a mobile web browser than use apps. They access the Internet on their phones just like they do on their PCs...

Mobile Commerce Explosion!

When BigCommerce later this month flips the switch activating the latest version of its e-commerce platform, delivered through the software-as-a-service model, all 6,000 of its merchant clients will have mobile-optimized versions of their e-commerce sites...

BigCommerce Giving Away $35K Prize

E-commerce software provider BigCommerce named five finalists in a competition to win a $35,000 website makeover and supportive services. The finalists - chosen for creativity, company story, coherence of message and the potential for growth - include...

IRCE 2010 Interview: Automated Online Marketing

Shawna Fennell stops by the BigCommerce Booth at the 2010 Internet Retailer Conference and Exhibition to talk with BigCommerce co-founder Mitchell Harper about automated online marketing...

Social Network Users Call Brands Friends, Too

When it comes to the benefits to brands on social networks, the numbers are promising. 50% of Facebook users click on Facebook ads to officially Like a brand and become a fan of it. That's good marketing for brands....

Contests and Competitions for Small Business

Small business owners can enter the contest by posting a 60-second video to YouTube with the tags ecommerce contest and bigcommerce - videos should articulate why the contestant should be chosen to win and other relevant information about their business...

Ecommerce MakeOver Contest

Are you selling online but aren't satisfied with the results you're getting? If so,you'll want to take a look at the $35,000 Ecommerce Site Makeover contest being run by Big Commerce...

Win a $35,000 Makeover

Online retailers can win a $35,000 makeover from BigCommerce, which provides e-commerce software for small businesses. BigCommerce is inviting small business owners to enter the contest by posting a 60-second video on YouTube...

7 Tips for Managing a Remote Work Force

While sites like oDesk make it quick and easy to hire remote workers, it can sometimes be a challenge to manage them. Besides the fact that you can't always meet face-to-face...

4 Tips for B2B Marketing on Facebook

BigCommerce, a company that offers e-commerce shopping cart software, routinely reaches out to its Facebook fan base to identify reference customers and uncover interesting use cases for the media...

5 Ways Facebook's Open Graph Will Impact E-commerce

Although there's been concern about privacy, in my opinion, personalization will end up boosting the online shopping experience for consumers, and will provide some powerful opportunities for savvy e-commerce companies...

Would You Go Grocery Shopping on Facebook?

You may soon be able to buy everything from food to tabletop products to kitchenware on your favorite brands' Facebook pages thanks to tech companies that want to turn Facebook into a one-stop shopping mall.

Australian Firm May Move HQ to Austin Area

Interspire, which operates a local North American headquarters, is planning to top $10 million in revenue this year and expand its local operations. It reports generating about 65 percent of its business in North America...

Facebook and BigCommerce Make Online Storefronts Social

Facebook is more than keeping up with friends, following your favorite things and playing Farmville. Recently, online storefronts for retail goods are have become more abundant on Facebook, making the social network giant a virtual shopping mall.

Selling Through Facebook Doesn't Mean Spamming Your Fans

It's hard to imagine that small businesses won't be leaping at the opportunity to get their products listed right on their Facebook pages, and we will almost certainly see more and more offerings that enable this coming out in the future.

What's Your USP and Why Should I Care?

If you sell a commoditized product such as apparel, food or services, then your USP should be based around how you deliver your product. For example, Zappos.com sells shoes but their USP is customer service.

Merchants Continue to Switch to BigCommerce

Many ecommerce software solutions that merchants are using today are complicated and cumbersome, which means they lose hours of productivity that could be used on marketing to bring in more customers.

How to Win Any Job on eLance, oDesk or Guru.com

Sometimes I need the skills of an experienced freelancer for one-off jobs, such as writing a user guide or putting together a product overview video in Flash. In these situations I turn to freelancers on eLance, oDesk or Guru.com

Another Australian company sold on Austin

Sydney-based Interspire, which sells e-commerce, e-mail marketing and content management software, is putting its North American headquarters here and is hiring sales, marketing and technical support workers.

Developers Flock to Bigcommerce to Fund New Apps

The Bigcommerce integration fund for developers, launched early last year, has had what it describes as a “massive response” from app developers, with over 500 developers applying for part of the $2 million made available through the fund.

10 Perks Your Small Business Can Afford

While other companies focus on the calmer methods of wellness, such as yoga or massage, Co-CEO Eddie Machaalani, says his company channels its inner drill sargeant. "Bigcommerce offers employees a weekly hard-core boot camp workout with a certified trainer. The class gives employees a guaranteed stress-free hour and is offered to build team camaraderie."

3 Big-Idea Strategies For Building A Fast-Growing Business

As [Eddie and Mitch] shared, “A lot of people get into building business plans. That doesn't work. You've got to dive in and just make it happen. Once you do, doors start opening.” They even have a name for this attitude--GSD, as in “Get Sh*t Done”--and they look for it when they hire people.

Bigcommerce Program Makes It Easier for Sellers to Find Designers

"As a powerful platform for small businesses to sell online, Bigcommerce lends itself to integrating with many providers and services," said Simon Clarkson, director of channels at Bigcommerce. "We've embraced this by fostering a very healthy ecosystem around our platform. The expertise our partners provide is one of the key ingredients in making Bigcommerce and our SMB clients successful."

Hiring Superheroes – Your Key to Success

[Excerpt from an interview with Eddie and Mitch] "At Bigcommerce, we spend at least half of the first interview selling in our company to make sure we 'hook' the superheroes. The goal should always be to maximise interest in the position so you pick your shortlist from the broadest pool of talent… you don’t want the A-Players walking away before you get the chance to invite them back."

Amazon May Seem Unstoppable, But Google Is Powering the Counterattack

Bigcommerce co-CEO Eddie Machaalani says more than 30,000 small and medium-sized business owners are running their online stores via his company’s shopping platform, which has processed more than $1.2 billion in transactions since launching in 2009. Machaalani describes Amazon as a “frenemy” to third-party sellers, who have become an increasingly important part of its strategy.

New Year's Technology Resolutions

Bigcommerce co-CEO Mitch Harper talks about Bigcommerce's plans for 2013. Customers will also be in for more face time, with Harper planning to form a working group with a handful of clients, to improve the company's understanding of how Bigcommerce is deployed and the business challenges its users face.

Lessons Learned: Eco-friendly Products Require the Right Ettitude

Melbourne-based Phoebe Yu is CEO and founder of Ettitude, an Australian ecommerce site that sells eco-conscious clothing and household goods... Yu said Bigcommerce is easy to use, and has many self-managed SEO features that allowed her to improve Ettitude’s Google ranking quickly, helping sales to grow.

All Smiles as Bigcommerce Receives $20M Injection

A US venture capital firm has forked out $20M to become equal partner in the Australian e-commerce software maker Bigcommerce in a move designed to prepare the Sydney start-up to list on the Nasdaq stock exchange.

Bigcommerce Raises $20M

Funding will be used to potentially double the company’s 150-person staff and increase its sales efforts.

Eric Groves joins BigCommerce board

Eric Groves, the former senior vice-president, corporate strategy, development and innovation at email marketing specialist Constant Contact, has joined the BigCommerce board.

BigCommerce Brings New API to Market

Home-grown Australian company, BigCommerce, has opened up its e-commerce platform to global developers with the release of a new API as it looks to further expand its worldwide customer base from the 20,000 it says are already onboard.

From Online Chat Buddies to High-Tech Moguls

Sydneysiders Eddie Machaalani and Mitchell Harper started coding software in a spare room above their mate's mobile phone shop, working 18 hour days and sleeping on couches in their makeshift office...

4 Easy Ways To Up Your Customer Marketing Game

BigCommerce, an e-commerce software company, ran an Ecommerce Makeover Contest which required contestants to submit one-minute videos on YouTube outlining why they wanted to switch to BigCommerce...

A Web Retailer Starts Over

[Since switching to BigCommerce] traffic has increased sharply. She reports a daily average of 626 unique visitors and 689 total visitors [up from 300 unique visitors and 370 total visitors a day before BigCommerce]....

Innovative Software May Pull BigCommerce Into Forefront

BigCommerce, one of the most formidable companies contributing to e-commerce shopping cart software, announced the release of its latest software, which will give small to mid-sized merchants new tools designed to facilitate upselling and impulse buying.

How 12 CEOs & Founders are Leveraging Web Video

Mitchell Harper, co-founder and co-CEO of BigCommerce, posts videos to BigCommerce's YouTube channel at least once a week, making it a point to speak on topics of interest to his core audience, e-commerce professionals...

Not Your Routine E-Commerce Platform Upgrade

[BigCommerce] expects most of its 6,000 clients to have their m-commerce stores up and running in the weeks ahead. This will change the face of m-commerce, increasing the number of mobile commerce sites from a few hundred to thousands...

BigCommerce 6: A Preview of E-Commerce to Come

One of the standout features of version 6, which I'm beta testing at the moment, is excellent integration with MailChimp. V6 makes it possible to link BigCommerce with your MailChimp account...

58 Seconds to Ecommerce Success

It took Lisa Zawacki 58 seconds to earn her Atlanta-based small business a complete ecommerce site makeover and other services worth $20,000...

Convenience Is King

BigCommerce are going it alone, developing their own m-commerce technology that they'll offer to their e-commerce customers...

What's More Important, Innovation or Growth?

Mitchell Harper, co-founder of BigCommerce shares 30 seconds of advice on how balancing growth with innovation is important to the success of any business in the tech space.

4th of July Tech Travel Tips from a Very Frequent Flyer

Mitchell Harper flies 50,000 miles or more each year. His company, BigCommerce, an online service that powers many e-commerce sites, is based in Sydney, Australia with sales and customer service facilities in Austin, Texas...

SAAS Connectivity Importance Stressed

Mitchell Harper, co-founder of BigCommerce, recently blogged that businesses need to communicate better with their remote workers, including setting schedules and keeping track of KPIs...

Make Your Brand a Video Star

Mitchell Harper of BigCommerce recently wrote a cool piece on Mashable detailing how companies can use YouTube to boost their brand SEO. Step One? Consider creating a YouTube channel, he advises...

ECommerce Merchants See Boost in Traffic from BigCommerce SocialShop

BigCommerce, the leading provider of ecommerce software for small business merchants, today announced that its new SocialShop application is driving significant traffic and sales for its merchants, with nearly 20% of its customers deploying SocialShop in the month since its launch.

The Promise Of E-Commerce

Whichever way you look at it, the Web has become the place for commerce. Online spending grew 18% in March compared to last year -- the eighth consecutive month of double-digit growth...

7 Best Practices for Selling Online

eCommerce is alive and well. Ecommerce company BigCommerce is doing pretty well and co-founder Mitchell Harper gives some insight in the following Q&A.

Goodbye, E-Commerce, Hello F-Commerce?

Social media has long been a strategic element within online retailing, long before the marketing term for this activity became fashionable. But which is best: using social media to help you sell, or solely relying on selling through social media?

Cart of the Week: BigCommerce

This week, we'll hear from Mitchell Harper, co-founder and product marketing manager for Interspire, the company behind BigCommerce online shopping cart. Interspire's North American headquarters are in Austin, Texas.

Deal Radar 2010: BigCommerce

Not only are Americans buying more online, but they're also buying more types of products online, including items such as health products, cosmetics, and beauty products that were once the sole domain of physical stores.

Top10Reviews Gold Award - Best Ecommerce Software

BigCommerce is one of those programs that's easy to use, even with its large and complex feature set. Users who go with BigCommerce are going to get a service that provides the tools to help them become an internet retail tycoon.

Q&A Wednesday :: Interspire

Q: Give us the elevator pitch for Interspire? Interspire provides affordable e-commerce, content management, and email marketing software that helps businesses of all sizes better compete and succeed online...