About the App

Advanced Order Notes brings essential accountability and tracking to your BigCommerce order management system. This powerful yet intuitive app enhances the standard order notes feature by creating a comprehensive audit trail of all communications and annotations related to each order.

With Advanced Order Notes, every note is automatically timestamped and attributed to the team member who created it, providing clear accountability and improved workflow management. This detailed tracking is especially valuable for businesses with multiple staff members handling orders, ensuring nothing falls through the cracks.

The app seamlessly integrates with your BigCommerce control panel, requiring no additional interfaces to learn. All notes remain internal and invisible to customers, creating a secure space for your team to communicate about order specifics, special handling instructions, or customer interactions.

Whether you're tracking order modifications, documenting customer communications, or managing special fulfillment instructions, Advanced Order Notes creates an organized, searchable history of all order-related information. This enhanced visibility helps reduce errors, improve team communication, and provide better customer service through more informed order handling.

Streamline your order management process and eliminate confusion with the detailed audit trails and accountability features of Advanced Order Notes.

Pricing: $15/month

Pricing

Free Trial:

14 days

Upfront Fee:

$0

Recurring Fee:

$15/mo.

Information

Last Updated:

April 22, 2025

Compatible with:

Multi Storefront

Documentation:

Installation GuideUser Guide

Resources:

Terms of ServicePrivacy Policy
Contact Partner

App Features

Comprehensive Audit Trail

Every note is automatically tagged with date, time, and user information, creating a complete history of all order-related communications and actions for improved accountability.

User Attribution

Clearly identify which team member added each note, eliminating confusion about who provided information or instructions about specific orders.

Chronological Note History

View all notes in time-sequential order, making it easy to follow the progression of order updates, modifications, and communications in context.

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