Customize your review forms to your products and categories to generate more helpful content for your customers. You can incorporate basic text box reviews as well as tailored questions related to your products, such as fit and sizing for apparel or performance and durability for an appliance.

Easily and efficiently moderate review content with an intuitive moderation dashboard. You can sort and filter reviews by product, department, review status, or star rating, quickly approve or disapprove the content, reply to customers directly, and assign the review to another team member or department for further inspection, all in one place.

Incorporate your Ratings and Reviews functionality into your category pages to allow customers to easily sort and find top rated products and best sellers.

With our proprietary Smart Engagement Algorithm, you can automatically optimize the timeframe in which you solicit review content from your customers. An algorithm factors historical data, product and category type, and customer response rate and tells you how long you should wait to solicit a review for the best response rate.

Comprehensive reporting offers a wealth of insights about both your Ratings and Reviews solution as well as the way your customers perceive and use your products, and even how they refer and search for them. Gain insight with dashboards including Financial Reporting, Merchandising Reports, Product Performance Reviews, Keyword Cloud and more.