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Attentive SMS Marketing

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About the app

Attentive is a best-in-class text message marketing provider, certified by BigCommerce and trusted by 5,000+ industry-leading brands. Turn SMS marketing into a top 3 revenue channel in 3 to 6 months, and drive 20.5% of your total online revenue through text.

Use Attentive to rapidly grow subscriber lists, engage with customers, and drive revenue. With support from our dedicated client strategy team, Attentive will help you build your mobile strategy with expert advice and guidance every step of the way.

App Features

Grow Your List 2x Faster!

Grow your SMS list 2x faster than other solutions with more than 24 sign-up units across all channels: desktop, mobile, email, Instagram, text-to-join, in-store, and more. Our patent-pending "two-tap" sign-up solution collects, on average, 3x more emails while also growing your SMS list.

Identity

Power segmentation and personalization with our rich identity data points: phone number, email address, product browsing data, purchase behavior, device type, cellular carrier, location, and more.

Messaging

Personalize messages throughout the customer lifecycle – from welcome series that increase awareness to shipping updates and post-purchase follow-ups that build loyalty. Drive higher click-through rates with Attentive's engaging content messages, incorporating video and audio, images and GIFs, custom short-links, and emojis. Generate automated coupon codes for dynamic redemption and replenishment via SMS.

Deliverability & Compliance

Attentive provides the fastest and most reliable message delivery. We monitor performance by carrier and manage throughput issues immediately. We have TCPA experts in-house that ensure that your program is compliant. You'll also be able to create ADA-compliant sign-up units using our mindful creative builder.

Integration

Our BigCommerce integration lets you use your customers’ browsing and purchasing activity, as well as your product data to maximize the ROI on every message you send.

  • Automatically sync your product catalog to Attentive.
  • Trigger high-performing browse abandonment, cart abandonment, and post-purchase messages based on your customers' activity.
  • Send back in stock, low inventory, and price drop messages to generate high engagement and ROI.
  • Segment customers based on purchasing and browsing activity using product data such as name, category, tag, price, and other attributes.
  • Branch message journeys based on product attributes or inventory – for example only send a message if the product is in stock

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