Transform your customer support with Chatway, a live chat and helpdesk solution made to elevate visitors' experience on your website. Chatway offers a set of live chat features to improve customer satisfaction:
AI chatbot handles questions instantly, and human agents can jump in anytime when personal support is needed.
Team collaboration: Use private notes and reminders to collaborate seamlessly with your team and manage customer support.
Multilingual chat: Communicate effortlessly with a global audience using our multilingual chat widget, supporting over 20 languages.
Real-time notifications: Receive real-time email and push notifications to stay updated on new messages
Canned responses: Save time with pre-written replies for frequently asked queries, ensuring quick and consistent responses.
Mobile apps: Stay connected and manage conversations on the go with Chatway's mobile apps for Android and iOS.
Widget Customization: Tailor the chat widget to match your brand voice with customizable colors, sizes, and positions.
Customer Insights: Gain insights into chat performance and customer interactions.
Tags and segmentation: Organize and personalize support with advanced segmentation, tags, and custom data fields.
Chatway offers a free plan for solo users and a Pro Plan at $29/month or $24/month billed annually per agent with a 14-day free trial, providing advanced features for growing teams. Start with Chatway to transform your website chat and boost your customer service
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July 23, 2026
This app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.
Invite multiple agents
Add multiple team members and assign specific roles.
AI support agent chatbot
Answer customer questions instantly with an AI support agent chatbot, while human agents can pick up live chat tickets when needed.
Mobile apps
Manage live chats on the go with our mobile apps for iOS and Android.
Install on unlimited websites
Install a live chat widget on all of your websites.
Translate widget into multiple languages
Reach a global audience with a multilingual chat widget that supports 20+ languages.
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Start your trial today