- Launch Services
Overview
Chart your path to success with specialized services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimization
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
The Global B2B Buyer Behavior Report
This in-depth report provides actionable strategies to help you sell more online.
About the App
Shopping Assistant is a powerful on-site engagement tool designed to elevate the customer experience on your product pages. This intelligent widget displays a curated list of product-related questions, allowing shoppers to get quick insights without digging through lengthy descriptions. It also lets users ask their own product-specific questions—creating a more interactive, informative shopping experience.
By addressing common queries in real time, Shopping Assistant builds customer confidence and reduces bounce rates, ultimately increasing conversions. Whether it's specifications, usage, compatibility, or availability—customers get the answers they need instantly.
Pricing
Upfront Fee:
$0
Recurring Fee:
$0/mo.
Information
Last Updated:
April 29, 2026
Compatible with:
Single ClickThis app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.
Documentation:
Installation GuideUser GuideResources:
Terms of ServicePrivacy PolicyApp Features
AI Shopping Assistant That Sells for You
Turn every product page into a sales assistant. Our AI widget answers common customer questions, handles custom queries, and delivers instant, knowledge-backed responses—boosting trust and driving more “Add to Cart” clicks.
Conversations That Match Your Brand Voice
From casual and friendly to professional and precise, our smart intent recognition ensures every reply feels natural, context-aware, and perfectly aligned with your brand tone.
Gets Smarter, Sells Smarter
Your assistant learns from every interaction—adapting responses, improving accuracy, and continuously optimising for higher engagement and conversion rates.
See the Sales Impact in Real Numbers
Our analytics dashboard reveals exactly how your widget influences customer behavior—tracking assisted add-to-cart rate, per-SKU conversions, revenue uplift, and post-widget abandonment.
Quick Personalized Onboarding. Secure. Scalable.
We provide a quick onboarding process to train the AI Assistant on your product data, ensuring accurate and relevant responses — backed by enterprise-grade privacy and security compliance.
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