Your signup form and your approval, on every storefront.
Custom Signup Forms replaces the default BigCommerce "Create account" form with one you design. Every applicant lands in a review queue, and nobody gets an account until you approve them. Approve to create the customer in BigCommerce and place them in the right customer group.
Made for:
B2B and wholesale stores that vet resellers and collect trade licences
Members-only stores that gate registration behind approval
Merchants running several storefronts with different signup rules
Live in three steps:
Install from the marketplace. Start on the Free plan, no card needed.
Build your form and switch it on. The app adds it to your create-account page for you.
Review and approve applicants from one dashboard inside your BigCommerce admin.
No theme edits and no developer. Switch your form off at any time and the default BigCommerce form comes straight back.
Free plan available. Paid pans from $99/mo
October 1, 2026
This app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.
Visual Form Builder
Build the form you need without code. Text, email, phone, dropdowns, single and multiple choice, date, country and state fields, headings and help text, in one or two columns. Add file uploads, conditional logic and an "Other" option. Preview on desktop and mobile before going live.
Approval Queue
Every signup arrives in one queue with the full submission and any uploads. Approve to create the BigCommerce customer, reject, or ask for a resubmission. Search every request, filter by status or storefront, and use cooldowns to stop repeat applications.
Customer Group Assignment on Approval
Choose the customer group when you approve, or set it automatically from an answer on the form. For example, wholesale applicants go straight into your wholesale price group.
Branded Emails
Confirmation, approval, rejection and resubmission emails with your logo and colours, sent through your own SMTP. Use the visual editor or your own HTML, send a different approval email per customer group, and switch any email on or off. Your team gets an email for every new request.
Multi-Storefront
Run a different signup form on each BigCommerce storefront, each with its own emails, cooldown and group rules. Anything you do not override follows your defaults. Includes an embed snippet for headless storefronts such as Catalyst, Next.js, Nuxt, React or Angular - any site that can add a script tag.
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