• Upfront Fee: Free
  • Recurring Fee: $199.00/mo.

About the app

DeskMoz is an exceptional 24x7 Live Chat Agents Support and Sales Leads Generation service provider for BigCommerce stores.

We will deploy custom trained 24x7 Human Agents in your store who will answer the various queries of visitors and help them to take a buying decision. Our agents will also help your existing buyers with any questions they may have regarding shipping, order status etc.

DeskMoz is a team of highly experienced Chat Agents who hold expertise in conversing 24x7 with your store visitors, assisting them with all their questions and generating qualified sales leads. See DeskMoz as your best sales and support manager 24x7.

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Why DeskMoz?

Real Humans, No Bots.24x7 Custom Trained Chat Agents

90%+ CSAT Score

Shared/Dedicated Chat Agents

Average Response Time < 45 SecondsOnline in 48 Hours

Free Live Chat Software

Real-Time Chat Transcripts

How Do I Get Started?

Simply install the DeskMoz app to your BigCommerce store and share the FAQs and we will train our chat agents and will make them live on your store in less than 48 hours.

App Features

Industry’s Best

Free highly customizable software, 24x7 (350+ days) service with minimum 99.5% committed uptime, dedicated manager, native and Zapier integrations, real time notifications.

Pro Version of In-House Team

QA Team and technology ensures optimum quality of each chat. You can access any chat anytime to suggest improvisations and can improvise and add unlimited FAQs to keep the Chat Agents updated.

More Sales

DeskMoz's professional Chat Agents converse humbly with your website visitors and collect contact details and other pertinent information of potential buyers.

Feature Loaded Dashboard

Easily spot the key trends with well presented data. Follow up right from the dashboard, manage tickets and tags. Keep SLAs in check with real time quality matrix.

Crank Up Customer Support

Phone support can be expensive, email support takes too long and both can't be provided 24x7. DeskMoz is inexpensive, real time, 24x7 and much more effective.

Customer Reviews

5 out of 5 stars with 2 reviews

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  • Upfront Fee: Free
  • Recurring Fee: $199.00/mo.


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