Sync all historical customer, catalog and order data from BigCommerce to Dotdigital

Deliver smarter targeting with a powerful segmentation builder

Single customer view unifies your disparate data to deliver actionable insight to your team

Custom attribute mapping for customers and orders

Create fully branded campaigns in minutes with drag-and-drop templates

Segment and automate complex queries in seconds

Marketers can use email, SMS, MMS, push, social, live chat, WhatsApp, landing pages, and more all under one roof

Grow your engaged audience with integrated branded data acquisition forms and surveys

Access the ever-growing benefits of broadcast & triggered SMS marketing to over 200 countries

Comprehensive program template library so you can get started in minutes

Enrol customers in welcome, post-purchase, birthday, loyalty programs and more

Email, SMS, push notifications, Messenger, and social audience connectors (Facebook and Google Ads) are just some of the channels offered

Dotdigital's AI agents increase productivity, sparks creativity, and uncovers data-driven revenue opportunities

Copywriting assistant tools in platform help to optimize your messages for maximum results

Know where to focus your marketing with predictive analytics such as predicted churn date, predicted next order and predicted lifetime value

Automated abandoned cart and browse allow you to win back lapsed customers

Intelligent product recommendations deliver personalized experiences that drive conversions

Reporting and analytics

Grow and scale your brand to other countries with multi-storefront, multi-currency and multi-language capabilities