About the App

Experro Discovery is the go-to choice for BigCommerce merchants looking to fix slow, inaccurate search and improve the entire product discovery experience without any extra work. By making it easier for shoppers to find the right products instantly, Experro helps merchants achieve higher conversions, stronger sales, and increased AOV, creating a win for both the customer and the business.

Most search tools struggle with vague queries, miss intent, or surface irrelevant results. Experro solves all of this with the industry’s most advanced autonomous search technology, delivering accurate and context-aware results in real time.

And the impact goes far beyond the search bar. With Gen AI Search, Merchandising, Personalization, Recommendations, Smart Collections, and a lot more combined in one solution, Experro elevates the entire discovery journey by adapting dynamically to each shopper and turning every interaction into a higher-converting moment. It is one of the simplest upgrades a BigCommerce merchant can make, instantly unlocking a smarter, faster, and more conversion-ready storefront from day one.

Quick to install. Easy to manage. Built to help BigCommerce merchants convert better.

Why Experro Discovery?

Shopper behavior is evolving faster than ever, and traditional search tools simply cannot keep up. Experro is built for the future, using Generative AI to adapt to new expectations, patterns, and trends in real time. With 16+ years of experience in the industry, Experro understands what merchants care about most: increasing customer engagement, improving conversions, reducing operational effort, and driving sustainable revenue growth. Experro delivers on all of it. 

Merchants using Experro typically observe:

  • 100% uptime during peak traffic surges

  • 30–150% lift in search-led conversions

  • 50% reduction in time spent on merchandising

  • Massive increase in AOV through strategic cross-sell and upsell placements

  • 1:1 personalization across search, browse, and content that lifts engagement and reduces drop-offs

Experro powers hundreds of millions of shopper interactions every month, making it a trusted choice for retailers who want reliable, long-term impact without added complexity.

Pricing

Custom Pricing:

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Information

Last Updated:

December 12, 2025

Compatible with:

Multi StorefrontGroupSingle Click

Documentation:

Installation GuideUser Guide

Resources:

Terms of ServicePrivacy Policy
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App Features

Gen AI Search – Understand shopper intent, not just keywords

  • Multimodal engine analyzes product text, images, and vector data to rank the most relevant results 

  • Semantic search delivers high-intent matches even from vague, misspelled, or long-tail queries 

  • Real-time, hyper-personalized results from the very first click, even for new visitors 

  • Auto-suggest, synonym handling, and typo-tolerance to eliminate zero-result pages 

  • Supports complex queries across SKUs, attributes, variants, and languages

AI-Powered Merchandising – Take full control of product visibility, without writing code

  • Boost, bury, pin, or slot products across search, category, and collection pages in real time 

  • Use a drag‑and‑drop visual merchandiser with instant previews, no developer needed 

  • Schedule and automate campaigns based on inventory, margin, seasonality, or business goals 

  • Respond instantly to trends and sales data with AI-optimized grids that adapt as your strategy evolves

AI Recommendations – Boost AOV and repeat purchases with real-time personalization

  • Deliver 1:1 product suggestions like “Frequently Bought Together,” “Similar Items,” and “Inspired by You” 

  • Tailor placements across PDPs, carts, homepages, and post-purchase moments to capture every upsell opportunity 

  • Powered by real-time behavior, affinity, and intent, not static rules 

  • Increase order value, session length, and customer retention with context-aware suggestions that evolve with every click

Smart Collections – Launch high-converting campaign pages in minutes

  • Instantly create curated product collections for any event, trend, or seasonal moment, no code required 

  • Use Gen AI and shopper data to auto-build pages for gifts, sales, bundles, and limited drops 

  • Personalize each collection by behavior, location, or device to improve engagement and AOV 

  • Roll out SEO-optimized, omnichannel-ready collections faster, across homepage, email, and paid campaigns

Personalization Engine – Deliver relevant experiences from the first click

  • Automatically personalize search, product grids, banners, and content, even for first-time or anonymous visitors 

  • Tailor every interaction based on shopper behavior, source, location, and device in real time 

  • Eliminate one-size-fits-all journeys with a 1:1 experience that drives higher engagement and lower bounce 

  • Boost conversion rates and AOV through self-optimizing discovery flows that continuously adapt to each user

Case Studies

Diamonds Direct

233% revenue growth and 10× faster mobile speed after switching to Experro’s Gen AI discovery platform, while maintaining their premium in-store brand experience.

Read their story

Sleekshop

Boosted conversions by 68% and streamlined discovery across 80K+ SKUs using Experro’s Gen AI-powered search, merchandising, and recommendations, all managed effortlessly.

Read their story

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