About the App

ExpertRec is the all-in-one AI-powered search and personalization solution designed to help BigCommerce stores boost conversions by 30–45%. Our platform transforms product discovery with lightning-fast AI Semantic Search that matches user intent, and a 24/7 AI Chatbot that answers customer questions instantly—driving higher engagement and sales without additional support.

With ExpertRec, you can showcase your products in the best light through AI Merchandising and tailor experiences with Geo Merchandising to maximize local relevance. No-results queries are reduced by up to 90%, ensuring fewer dead ends and more successful shopping journeys. Personalized recommendations and Recommendation Widgets increase cross-sells and upsells, while Smart Notifications keep shoppers engaged with timely alerts like restock reminders and price drops. Plus, our GA4 Data Insights and Advanced Analytics give you the tools to understand customer behavior, uncover actionable insights, and refine your growth strategy.

Trusted by leading eCommerce brands, ExpertRec makes it easy to elevate your store’s performance with intelligent, customizable features built to deliver measurable results.

View pricing: https://www.expertrec.com/bigcommerce-ecommerce-search/#pricing

Pricing

Free Trial:

14 days

Upfront Fee:

$0

Recurring Fee:

$299/mo.

Information

Last Updated:

September 20, 2025

Compatible with:

GroupSingle Click

This app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.

Documentation:

User Guide

Resources:

Terms of ServicePrivacy Policy
Contact Partner

App Features

AI Search

Shoppers don’t have patience for clunky search. With AI Search, results appear instantly and actually match what customers are looking for. Features like visual and voice search, product variant recognition, and custom field indexing make discovery easier, while filters, sorting, and auto-spell correction keep shoppers on track. Merchants stay in control with ranking rules, synonyms, redirects, promotional banners, and GA4 integration to measure performance. It works seamlessly on desktop, mobile, and through APIs.

Category Merchandising

Your storefront should highlight the products that matter most. With Category Merchandising, you can drag and drop products into the exact order you want, run seasonal promotions, or let AI do the heavy lifting for thousands of queries. The system automatically adapts placements to customer behavior, helping you improve visibility for key items while cutting back on manual effort.

Recommendation Widgets

Good search brings people in, recommendations keep them shopping. Our widgets surface similar items, trending products, best-sellers, or curated bundles right where shoppers are already browsing. You can set up upsell and cross-sell rules or build custom widgets to showcase exactly what you want. The result is higher engagement, bigger baskets, and products discovered that might have been missed otherwise.

AI Personalization

Every shopper sees the store a little differently. The personalization engine learns from browsing and buying behavior to adjust search results, category pages, and recommendations in real time. Instead of static lists, customers get products that feel hand-picked for them, which means higher conversion rates, more repeat purchases, and a shopping experience that feels personal.

AI Sales Assistant

Think of this as a 24/7 store associate built into your site. Before purchase it can guide discovery, share promotions, and answer quick questions. During checkout it provides real-time support and helps shoppers make confident decisions. After the sale it keeps the conversation going with reminders, deals, and feedback collection. The goal is simple: improve conversions today and build loyalty for tomorrow.

Customer Reviews

5.00 out of 5 stars with 1 reviews

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