About the App
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a growth channel for franchise and service brands like European Wax Center, Massage Envy, Gold's Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform boosts employee motivation with automated rewards & recognition that are aligned to business growth. For frontline employees, Edge enables an incentive program where valuable work is continuously recognized and rewarded.
Pricing
Upfront Fee:
$0
Recurring Fee:
$250/mo.
Information
Last Updated:
May 8, 2024
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Installation GuideUser GuidePricing
Upfront Fee:
$0
Recurring Fee:
$250/mo.
Information
Last Updated:
May 8, 2024
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Installation GuideUser GuideApp Features
Automated Google Reviews
Incentives that get positive reviews
Define review mentions employee bonus
Automated employee mention tracking
Craft AI-enhanced review response
Showcase top reviews on your website
Customer Feedback Resolution
Handle feedback discreetly & swiftly
Negative customer feedback notification
Resolve customer feedback with SMS chat
Craft AI-enhanced response to customers
Lost Customer Retention
Save lost business & boost loyalty
Identify unhappy customers
Resolve issues with SMS chat
Tracking future spend of saved customers
Integrated Employee Rewards
Incentives designed for business growth
Setup rewards thresholds and goals
Automated reward tracking & distribution
Easily claim rewards via mobile app
Custom Employee Rewards
Incentives preferred by your team
Setup cash or non-cash rewards
Automated tracking of incentives
Easily manage rewards distribution
Case Studies
Edge Case Studies
Learn how service brands use the Edge customer reviews platform to reward frontline employees that deliver an exceptional customer experience.
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