Business Communicator for E-Commerce
Unlike other live chat apps on the BigCommerce Market, Jivo is omnichannel.
Well, what does that mean? Let me tell you, it means: live chats on your website, chats with clients on Facebook, messages to your company's email address, and calls to a phone number in any country – all go to one convenient JivoChat app.
How does it work? 4 Platform Connection:
Live Chat: Talk with new and current visitors to your site with a proactive in-app chat.
Facebook: Continue your conversation on your customers' favorite social media outlet: Facebook.
Business Phone: Get a phone number in 50+ countries or activate any existing number to make outgoing calls with Jivo Business Phone. Use professional features such as call recordings, transfers, routing and more. A unique Instant Callbacks feature encourages your potential customers to call you so that you can close more deals.
Email: Redirect emails from your company's address (like email@example.com) to the Jivo Inbox – your team will reply faster and no message will ever be missed.
Every month: Jivo empowers 240k websites and 40k Facebook Pages around the world to engage in over 12 million chats.
What makes JivoChat different?
What We Do Better:
JivoChat offers you the ultimate omni-channel business messenger for your online store.
Turn your visitors into paying & loyal customers with JivoChat, engage and accompany them through their experience.
We may have created the most beautiful chat widget with essential features to enhance agent productivity.
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