Kommunicate is a human+bot hybrid customer support automation platform that provides real-time, proactive, and personalized support for growing businesses. It is one of the best Bigcommerce Chatbot and Live Chat plugins available in the market.
Codeless chatbot builder
You create your own custom Big-commerce chatbot and add it to your website without any coding.
Codeless bot integration
You can codeless-ly integrate chatbots from popular platforms such as Dialogflow CS & EX, Amazon lex, IBM Watson, and custom bot.
Chatbot to human handoff
If your chatbot is unable to understand any query then it will be automatically handed over to the available human agent
All in one chatbot platform
You can deploy your chatbots on multiple platforms such as Facebook, WhatsApp, and Line.
Automatically resolving 60% of customer requests at Epic Sports
"By shifting customer requests to Kommunicate chat, we were able to leverage best-of-breed AI technology, in Google's Dialogflow (which seamlessly integrates with Kommunicate). We automated many of the repetitive tasks that our customer service team performs daily," Tom highlighted.
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