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Kommunicate is a human+bot hybrid customer support automation platform that provides real-time, proactive, and personalized support for growing businesses. It is one of the best Bigcommerce Chatbot and Live Chat plugins available in the market.
You create your own custom Big-commerce chatbot and add it to your website without any coding.
You can codeless-ly integrate chatbots from popular platforms such as Dialogflow CS & EX, Amazon lex, IBM Watson, and custom bot.
If your chatbot is unable to understand any query then it will be automatically handed over to the available human agent
You can deploy your chatbots on multiple platforms such as Facebook, WhatsApp, and Line.
"By shifting customer requests to Kommunicate chat, we were able to leverage best-of-breed AI technology, in Google's Dialogflow (which seamlessly integrates with Kommunicate). We automated many of the repetitive tasks that our customer service team performs daily," Tom highlighted.
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