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Overview
Chart your path to success with specialized services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimization
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
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About the App
160-Point Automated Audit: Automatically scans every shipping invoice for 50+ service failure types (late delivery, billing errors, duplicate charges, and dimensional weight errors).
Risk-Free Pricing: Operates on a performance-based model—you only pay a percentage of the actual refunds recovered (typically 35%).
Carrier Accountability: Works across 1,200+ carriers (including FedEx, UPS, and DHL) to ensure they meet their service guarantees.
Lost & Damaged Claims: Simplifies the process of identifying and filing claims for packages that never reached the customer or arrived damaged.
Hands-Off Recovery: Refund claims are filed automatically, and credits are often applied directly back to your carrier account.
Pricing
Custom Pricing:
% of Refunds Recovered
Information
Last Updated:
August 13, 2026
Compatible with:
CatalystMulti StorefrontSingle ClickDocumentation:
Installation GuideUser GuideResources:
Terms of ServicePrivacy PolicyApp Features
160-Point Automated Audit
Automatically scan every shipping invoice for over 50 types of service failures, including late deliveries, incorrect surcharges, and duplicate billings. Our engine meticulously checks every line item to ensure you never pay more than you owe.
Risk-Free Refund Recovery
Recover lost revenue without any upfront costs. We identify eligible refunds for service failures and file claims directly with carriers on your behalf. Our performance-based model means you only pay a percentage of the actual credits recovered.
Lost and Damaged Claim Management
Take the headache out of shipping exceptions. We automatically detect packages that are lost in transit or reported as damaged, helping you initiate and track claims quickly to protect your bottom line and maintain customer satisfaction.
Advanced Shipping Analytics
Gain actionable insights into your shipping health with comprehensive dashboards. Monitor carrier performance trends, analyze spend distribution, and identify cost-saving opportunities to optimize your fulfillment strategy and negotiate better rates.
Multi-Carrier Support (1,200+ Carriers)
Manage all your carrier performance in one place. OneAudit supports FedEx, UPS, DHL, and over 1,200 other global carriers, providing a unified view of your shipping spend and accountability across your entire logistics network.
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