Stop shipping the wrong items

Pickscan is a barcode-driven warehouse management app embedded directly in your BigCommerce admin. It pairs a manager dashboard with a companion Android scanner app for warehouse staff, using your BigCommerce orders as the single source of truth.

How it works

Pickers select orders on their Android device and scan each item as they pick it. Packers verify and complete orders at a dedicated packing station. Every action is logged against the staff member who performed it, and once an order is complete it is automatically fulfilled in BigCommerce — no manual status updates required.

Key features

• Barcode scan verification - every item must be scanned and matched against the order before it can be completed

• Single and batch picking - pick individual orders or let Pickscan automatically group multiple orders into a single warehouse sweep, with grouping by courier or postage service to minimise travel time

• Two-station workflow - separate picker (mobile app) and packer (IP-whitelisted web station) roles sharing the same order pool

• Stock checks - run physical counts from the mobile app, with snapshot vs counted variance and value-at-risk surfaced to managers

• Full audit trail - every pick, pack and stock action is logged by user, order, item and timestamp

• Order note write-back - BigCommerce order history shows who picked and packed each order and when

• PIN-authenticated staff accounts - manage all staff centrally from the dashboard; credentials push automatically to all paired devices

• Concurrent picker protection - order locking prevents two pickers claiming the same order simultaneously

• Multi-user - unlimited staff with supervisor permissions and per-user activity reporting

Built for warehouses that can't afford mistakes

Returns cost you shipping fees, inventory and customer trust. Pickscan pays for itself by preventing a handful of errors a month. For operations processing hundreds of orders a day, the ROI is measured in weeks.