Our Make an offer app allows customers on your BigCommerce store to make an offer on products they wish to purchase. It also allows customers to submit a price match if they wish to purchase from you as opposed to somewhere else. They simply click the price match button and provide the URL of the store where they have seen the exact product cheaper. You can then access your FreshClick Dashboard to review and accept offers from customers. Once accepted the customer is contacted with the good news via email. This will include a 'Proceed to checkout' button allowing them to complete the purchase.
It can be installed onto your BigCommerce store with one click of a button! We've tried to make the process as easy and simple as possible, but if you need our help its not a problem. We can provide clear and simple installation guidance. If you require any help in the future, we have an excellent online support service including dedicated staff for this app.
For one low monthly fee our packages include unlimited users and online support. Your package is based on your store products count. There are no hidden costs!
Our app adds a "Make An Offer" button to the products pages of your choice. Once clicked a popup window appears with a discount request form. Customers can offer the price they are looking to pay. Using the app dashboard you or your staff are able to accept offers and reply to customers.
If there is a deal better than yours a customer can now let you know by clicking the "Price Match" button. Once clicked a popup window appears with the product details and a request for the store URL where they have found it cheaper. As a store owner you can choose to price match the product. This button lets your customers help you with market research and competitors pricing!
By viewing your 'Feed' you can easily access, review and monitor all offers and price match requests. The user friendly table and color coded system to help you identify the stage of each request. You can clearly see customer details, the products they are interested in and the price they have offered. You can also view the exact status of every request for example: Requires action, Accepted, Denied. Management or those with dedicated admin access can view all requests, while sales representatives can view requests assigned to them via a the round robin system.
Our Price match/Make an offer system can be used by all your employees! We have no restrictions on the amount of users and our prices are based on your product numbers, not the amount of users!
We can provide clear and simple installation guidance. If you require any help in the future, we have an excellent online support service including dedicated staff for this app.
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