With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more.
Modern A.I. powered ID verification to prevent chargeback fraud and verify age.
Prompt for ID verification before, during or after checkout. JS SDK available.
Remember repeat customers so ID verification is only required once per customer.
Trigger ID verification automatically on certain products or high risk orders.
Securely review ID check photos & results directly from your BigCommerce dashboard
$129.99 per month with 50 verifications included
January 22, 2026
This app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.
Instant AI-powered verification
Real ID uses advanced AI to authenticate driver's licenses, passports, and 200+ document types from around the world in seconds.
Remember verified customers
Customers only verify once, then they're cleared for repeat orders. Reduce friction for loyal buyers while cutting verification costs.
Simple install, no code required
Verify customers before or after checkout without touching your theme. Get started in minutes with flexible verification flows that fit your business.
Prevent fraud and chargebacks
Cross-check billing, shipping, and ID addresses automatically. Block bad actors before they cost you money with real-time verification.
Built-in age compliance
Enforce minimum age requirements and store verification records securely. Export compliance reports in one click when you need them.
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