RiseIQ turns your BigCommerce order history into personalized recommendations, margin-safe win-back offers, and AI-ready customer intelligence — no data science team required.

Behind the scenes, RiseIQ analyzes your store's real purchase patterns to predict each customer's lifetime value (CLTV), flag at-risk customers before they churn, pinpoint when a repeat customer is due to reorder, and find the right products to upsell and cross-sell. That intelligence powers five storefront widgets you can activate with a single click, right from the app — no theme code, no developer needed:

▎ Frequently Bought Together on product pages, based on real co-purchase data

▎ Customers Like You, personalized recommendations for each logged-in shopper

▎ Time to Restock reminders, timed to each customer's actual reorder cycle

▎ Suggested Adds on the cart page, matched against the whole cart — not just one product at a time

▎ Win-Back Discount Banner, showing each eligible shopper their personal offer on product pages

Every widget inherits your theme's fonts, colors and button styling, so it looks like a native part of your storefront rather than a bolted-on app, and you control where each one appears. For B2B Edition stores, buyers also get Reorder and New Products for You lists in their buyer portal, so they can add items to the cart without browsing the storefront.

1. Margin-safe win-back offers. RiseIQ can automatically discount the exact products a customer is overdue to reorder. Each discount is sized from your real product cost, products under 15% margin are never discounted, and your highest-value customers are skipped because they'd likely buy anyway. B2B companies get a private, time-limited coupon emailed to their buyers, never shown on your storefront. Nothing runs until you turn it on.

2. Klaviyo, ready to go. Connect Klaviyo with a secure sign-in — no API keys to copy. RiseIQ keeps your lists and customer properties (churn risk, value tier, reorder timing, recommendations) up to date every night. One click builds three ready-made flows in your Klaviyo account: Restock Reminder, Personalized Picks and Churn Save, with an optional SMS follow-up.

3. Works with AI assistants and shopping agents. Connect Claude, ChatGPT or Cursor to RiseIQ with one sign-in and ask questions like "Which wholesale accounts are at risk this month?" or "Who's due to reorder next week, and what?" You can also let AI shopping agents use RiseIQ's "frequently bought together" and "complete the cart" recommendations, and feed those pairs into your BigCommerce related products automatically. Customer names are off unless you turn them on, RiseIQ never stores emails or phone numbers, and you can revoke access any time.

4. Ask RiseIQ lets you chat with your store's data in plain English inside the app — "which customers are at risk of churning?", "who's due to reorder soon?", "how many customers have upsell opportunities?" — with a one-click CSV download for anything you want to keep. It uses your own Claude or ChatGPT API key, so you're always in control of usage and cost.

Your data refreshes automatically every night. The built-in Value Tracker shows measurable impact over time against your pre-RiseIQ baseline: average order value, order cycle time, churn risk, customer lifetime value, and SKUs per order and per customer.

If your store runs Multi-Storefront or B2B Edition, RiseIQ keeps B2C and B2B data, models and recommendations separate. One flat subscription covers your entire BigCommerce account.