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Overview
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About the App
ShipCaptain connects BigCommerce to a modern shipping and fulfillment workflow. Merchants can import orders into ShipCaptain OMS, purchase shipping labels using their own carrier accounts or ShipCaptain-supported carrier options, and automatically send fulfillment and tracking updates back to BigCommerce.
ShipCaptain is built for teams that need more control over shipping operations, fulfillment workflows, and order processing. In addition to label generation, ShipCaptain supports multi-tenant shipping operations, warehouse and order workflows, and channel-based fulfillment across connected commerce platforms.
With the BigCommerce integration, merchants can centralize fulfillment execution in ShipCaptain while keeping order and shipment status in sync with their BigCommerce store.
Pricing
Upfront Fee:
$0
Recurring Fee:
$0/mo.
Information
Last Updated:
August 5, 2026
Compatible with:
Single ClickThis app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.
Documentation:
Installation GuideResources:
Terms of ServicePrivacy PolicyApp Features
Ship Captain for BigCommerce: Centralized Shipping and Fulfillment
ShipCaptain helps BigCommerce merchants run shipping operations faster by importing orders into one workspace, buying labels across carriers, and automatically sending tracking updates back to BigCommerce.
Automatic BigCommerce Order Import Pulls new orders into ShipCaptain so your team can process fulfillment in one place.
Multi-Carrier Label Purchasing Buy shipping labels from supported carriers inside ShipCaptain with rate comparison and streamlined workflows.
Tracking Sync to BigCommerce Sends shipment tracking details back to BigCommerce after label creation to keep order status updated.
Reconciliation Sync for Reliability Scheduled and manual sync options help recover missed events and reduce fulfillment gaps.
Connection and Channel Management Simple connect, reconnect, disconnect, and sync controls for ongoing store management.
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