Pricing

  • Upfront Fee: Free
  • Recurring Fee: None

About the app

Deliver a branded post-sale experience with Shipped to drive customer loyalty and lower support costs.

Increase customer conversion with added confidence

With Shield, offer customers premium package assurance for extra confidence and protection from carrier mishandling of damaged, stolen and lost packages. Shield increases conversion rates while reducing claim-related costs.

Allow customers to easily report a shipment issue with your branded self-service Shield Center, enabling automated replacements and refunds.

Optimize your branded delivery experience

With Track, enable customers to follow their package en route with a branded visual shipment tracking portal, reducing "where is my order?" inquiries.

Keep your brand top of mind with branded real-time shipment alerts, increasing brand loyalty and customer lifetime value.

Shipped connects with couriers worldwide including UPS, DHL, USPS, China Post (ePacket) and China EMS.

Lower support costs and delivery failure costs

Reduce customer service effort through a streamlined issue reporting process, increasing customer loyalty while eliminating a manual back-and-forth conversation that drives customers crazy.

Resolve shipment issue replacements and refunds faster and decrease customer service costs by automating shipment issue resolution.

Ready to upgrade your post-sale experience?

Click the "Get the app" button to get started.

App Features

Increase Customer Conversion with Shipped Shield

Enjoy higher purchase intent and conversion rates with Shipped Shield premium package assurance. Offer customers Shield for extra confidence and protection from carrier mishandling of damaged, stolen and lost packages.

Drive Brand Loyalty with Shipped Track

Create an end-to-end branded experience with Shipped Track, enabling customers to follow shipments real-time en route with a branded visual shipment tracker. Increase 3x brand impression, keeping your brand top of mind with branded real-time shipment alerts, increasing brand loyalty and customer lifetime value.

Lower Support Costs with Self-service Resolution Center

Empower customers to resolve delivery issues with self-service shipment issue reporting center, turning shipping frustration into enthusiastic customer satisfaction. Resolve shipment issue replacements and refunds faster and decrease customer service costs by automating shipment issue resolution.

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Pricing

  • Upfront Fee: Free
  • Recurring Fee: None

Information

  • Last updated:August, 23 2022
  • This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
  • Documentation:Installation guide

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