• Upfront Fee: Free
  • Recurring Fee: None

About the app

The Live Chat application makes it easy to monitor and chat with visitors in your BigCommerce store. Be there when they need you with unlimited messaging, ticketing and your own Knowledge Base — all 100% FREE.

Compatible with all modern browsers, was created in response to the growing need for businesses to respond in real time, with real people.

Never lose another lead or sale again — offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Why use's live Chat App integrates seamlessly with your BigCommerce store, allowing you to assist visitors in the moment of decision. More than 4 million companies use to provide real time support and service to their customers.

How much does this cost? is completely free — there are no limits to the number of agents, chat volumes or sites you can add widgets to.

Support offers 24x7-365 live support. Visit and initiate a chat, browse our Help Center or send us an email at

Don't have a account? Create one for free here!

App Features

Gain insight

Gain valuable insights when you monitor and chat with website visitors in real time.

Increase conversions

Greet new and returning visitors, help them through pain points, and message before they abandon carts.

Stay connected

Stay connected anywhere and respond to your customers from your computer or mobile device.

Easily share answers

Streamline support and provide self-help to customers with your own Knowledge Base — included in your free account.

Create and assign tickets

Stay organized with a built-in support desk and ticketing system that makes it easy to follow up and create outstanding customer experiences every time.

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  • Upfront Fee: Free
  • Recurring Fee: None


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