Save hours of manual data entry every month. CarryTheOne's BigCommerce to Xero Connector automates the transfer of your BigCommerce sales, refunds, customer data, and inventory into Xero in near real time. Once set up, new orders appear automatically in Xero, ready for your review or fully processed according to your preferences.

Whether you sell retail or wholesale, locally or internationally, this powerful integration ensures your accounts stay accurate and up to date—without the hassle.

Key Features

• Instant Order Sync Imports orders into Xero as Accounts Receivable invoices, with optional automatic approval and payment application.

• Automatic Refund Handling Automatically creates Xero credit notes for returned or refunded orders (optional and configurable).

• Flexible Setup & Configuration Step-by-step instructions with extensive options and contextual help, including:

  • Map products to revenue accounts based on category or tax class

  • Assign specific accounts for product, shipping, and discount lines

  • Choose Xero bank accounts per payment method

  • Apply clearing delays for payment recognition per method

  • Exclude invoicing/payments for specific payment methods

• Global Tax Support Handles complex tax scenarios including US and Canadian Sales Tax, VAT, GST, PST, and HST.

• Multi-Currency & Store Type Support Fully supports multiple currencies and both retail and wholesale BigCommerce set-ups.

• Accurate Customer Matching Intelligently links invoices to existing customers in Xero or creates new ones automatically.

• Comprehensive Discount Handling Supports BigCommerce promotions, coupons, and gift certificates.

• Inventory Updates Inventory levels of Xero Tracked Inventory Items are reduced as orders are imported.

• Reliable & Supported Includes free ongoing updates and responsive support.

Volume Premiums

CarryTheOne pricing starts at $36.99/month for the first integration. A Volume Premium may apply if your total order/refund volume is above 250 orders/refunds per month across all integrations on your CarryTheOne account.

Volume Premiums are charged once per account, not once per integration.

• 0–250 orders/refunds per month: no Volume Premium

• 251–1,000 orders/refunds per month: +$13.99/month

• 1,001–5,000 orders/refunds per month: +$39.99/month

• 5,001–10,000 orders/refunds per month: +$66.99/month

• 10,001+ orders/refunds per month: +$92.99/month

A 5% buffer is used before moving an account up to a higher Volume Premium tier, helping avoid changes caused by small one-cycle fluctuations.