$16,464 Increase in Repeat Orders for BigCommerce Retailer
Rob Cook has been involved in the family floral business Nancy's Floral -since the late 1990s.
The online floral business is extremely competitive. Local florists like Nancy's Floral have to be innovative to compete against national floral brands like 1800flowers.com and ftd.com.
In 2015, Nancy's Floral began offering a loyalty program using RewardCamp. Within 8 months, their repeat business had doubled.
As a result of offering a customer-friendly loyalty program, Nancy's Floral had increased their repeat orders from $3,560.00 in 2015 to $24,963.00, a 700% increase.