Rob Cook has been involved in the family floral business Nancy's Floral -since the late 1990s.

The online floral business is extremely competitive. Local florists like Nancy's Floral have to be innovative to compete against national floral brands like 1800flowers.com and ftd.com.

In 2015, Nancy's Floral began offering a loyalty program using RewardCamp. Within 8 months, their repeat business had doubled.

As a result of offering a customer-friendly loyalty program, Nancy's Floral had increased their repeat orders from $3,560.00 in 2015 to $24,963.00, a 700% increase.

John O'Reilly, owner of British Food Depot added an additional $226,895.00 to his revenues by increasing customer loyalty. Here's the story of how John did it.

John sells groceries to British natives living in the United States who are missing foods from back home. It is an extremely competitive niche. After trying various tactics to increase customer loyalty, John began offering rewards to his customers in 2015 using the RewardCamp platform.

John setup RewardCamp so that his customers would earn rewards as soon as their orders were shipped. Next, he setup RewardCamp to send monthly reminders to any customer who has a reward.

These actions had the intended effect. More of his new customers were converting into repeat buyers. It worked so well that John was able to add an additional $226,895.00 in revenue from repeat customers.