Join thousands of BigCommerce merchants who care about storefront aesthetics and thoughtful customer engagement. S Loyalty adds a sleek rewards program in your online store to create deeper connections with customers. We help new businesses and BigCommerce's largest merchants delight and reward shoppers to increase customer loyalty and boost sales.
Customize your designs for desktop and mobile to have cohesively branded notifications about the latest reward offers for shoppers.
Use sophisticated features like scheduled expiration for unused rewards points and discount codes and enable automatic personalized rewards like "Welcome" and "Birthday" bonuses. Available to all S Loyalty merchants.
Retain customers with special promotions during weekends and holidays by offering 2x / 3x points, special events bonuses and more.
Invite your team to S Loyalty's admin console for desktop and mobile so they can help with customer support.
Grow your business through referrals by rewarding loyalty points to customers who make successful referrals.
1. Do I really need a loyalty program?
Research from Bain & Company shows that retention rates that increase 5% can boost profits by 25-95%. A loyalty program directly grows your business by increasing customer retention.
2. How is S Loyalty is better than other loyalty apps?
S Loyalty is easy to set up and manage. Our app helps you create highly differentiated loyalty interfaces by simply uploading an image. We take care of details like customer exclusion or whether rewards points are added upon payment or order fulfillment.
3. Are your features suitable for my business?
Our 14-day free trial works right after setup. Try risk-free and get in touch if you have questions. We will get back to you personally!
★★★★★ Best Customer Service Ever
"We have been with S Loyalty a long time and with so many apps out there, what we look out for is customer service. They are quick to answer and to solve your problems."
Jacelyn Cheah sophieandtoffee.com
★★★★★ The perfect app for my loyalty program management needs
"With this app, everything is automated. Furthermore, customers are encouraged to sign up to our loyalty program because of the pop-up windows that appear once in a while when customers browse our website...In summary, S Loyalty Suite made my loyalty program more efficient, as it takes less resources to implement it, and more effective, as customers are reminded that our shop has a loyalty program."
Jedrick Gatpayat saveonshop.com.ph
★★★★★ My customers keep coming back
"Before installing this app, our customers would compare prices with other sites. We glad that we found this app, our customers keep coming back and wouldn't mind our prices are a little higher. Awesome!!"
This app has been one of the biggest assets to our online store. its very easy to install and integrate. It looks great on the site and gives us that something extra that we need. I cant say enough about their customer support. They are quick to respond and eager to help with anything you might need.
Definitely my favorite app so far!
The S Loyalty App is awesome. I dont think there's another one out there that can beat it. We have gained subscribers, returning customers, fans and other stuff from using S Loyalty.
This is a must-have App. Price is ok too.
Customer service is top notch. They even helped me install it on my mobile theme.
Thanks guys. Keep up the good work.
Awesome app. I wanted a way to add store $20 credit for each new customer that signs up for the website, and this did EXACTLY that. Took 15 minutes to setup S Loyalty with BC and within 10 min I had orders coming in all starting to use it. LOVE IT!
We're still in the trial period, yet we're receiving great support from them. They're very timely and accommodating of requests to help integrate their loyalty program with our website.
The app seems very well thought-out so far and has just the right balance of ease-of-use and flexibility. The level of customization is quite good compared to other Apps of this type and the S Loyalty branding on the non-white-label version is very unobtrusive.
I installed the app and was thrilled that it was so easy to put to use. Then I ran into a glitch with regard to billing. But Sara was the rep that handled my account and she was on top of everything. She was truly wonderful to work with and we were able to put together a solution that benefited my store and customers as well as Sara and her team. Thank you!
excellent app, excellent support - this is a must for any ecommerce store that wants to encourage loyalty and return customers
S Loyalty's customer service team has been incredibly helpful. Customers are loving the rewards program! Would definitely recommend.
This app is EVERYTHING I needed! I've had it for about a week and I love it and my customers love it too! It was very easy to set up. I was contacted by a Sara to see if I had any questions on anything and she assisted me with branding my widget which I thought was awesome!!! I love that I can now offer something so great for my loyal customers. Great and prompt customer service and great app!!!
Fantastic service and support!!
We've been using SLoyalty to reward our customers for quite some time and recently moved to Big Commerce from another platform and they were super helpful to get us merged and all set up on our new platform. Our customers love to track and use their rewards. It's easy to use for us and the customer and we can offer pretty much any reward we can think of...dollar amounts, percentages, specific products. A great app!
Absolutely the worst! Worked fine then one day no app, all customer info gone. They fixed 1st time. Now 6 months later again it goes down, all code that they custom integrated wiped from store all records gone. All customer points gone! They tell us we deleted and uninstalled apps. Appa are still in our control panel, hmmm. All custom coding they did is gone and we are told we did this. Have no clue where or how they did the custom coding and they are the ones with webdev credentials to modify files. I would strongly recommend looking elsewhere.
We've always wanted a loyalty app after migrating from another cart which had it included. We searched high and low and tried many other inferior so called Rewards Apps before finding Sloyalty.
Setup was easy and we have never had an issue since we've installed it.
Thanks Sloyalty, our customers thank you too =)
The top tier plan is fantastic, and the customer services goes above and beyond: one of the Sloyalty designers created a fully customised loyalty overlay for us without being asked, and implemented it seamlessly. I'm very impressed, and definitely recommend Sloyalty to BC users!
I tried some other apps first and they just didn't have the flexibility I was looking for. One even wanted to tell me what I should provide as far as points. The app by S Loyalty gave the greatest amount of flexibility as well as ease of use. Customer support even reached out to me for further customization of the tools to match the design of our site. Highly recommend this app!
great interface, reliability, very useful in customer referrals and accumulating customer contact info,
great service and easy install
UPDATE: Two years later, and every word of this is still true. This is an amazing app!
We have been using S Loyalty for about a month, and could not be happier! The app is simple and straightforward to use - not only on the back end, but for customer use as well. (The rewards "tab" that is visible while shopping is genius, without being intrusive graphically on your site.) Creating unique rewards is good for us, and being able to change them every few weeks keeps our customers coming back to see what they can earn next. The customer service has been amazing, and above and beyond expectations. I emailed to ask a question, and not only received a prompt and polite response, but also a follow-up email letting me know that changes were being implemented to better address the concern I had! I had tried a couple of other apps before finally settling with S Loyalty, and I know I made the right decision.
We have been exploring options for a loyalty program of some kind and had been trying out S Loyalty on our new website still under development. We believe it was the best program for our size business especially when comparing costs. However, we were not 100% initially sold. The primary reason was the limited methods to customize or theme the program to our site without having to get into higher costs. We did look at another program that recently came out and while nice, we would be losing some of the features S Loyalty offered.
While our final decision was still to be made, we just happened to discover that Sloyalty introduced their upgrade with the new theming feature....SOLD! The ability to customize the overlays, add an icon and more now makes this the best loyalty program app available for Bigcommerce. Combined with their prompt tech support, we can now provide a quality loyalty program to our customers and at a price thats hard to beat. Thanks Sara!
We've been using S Loyalty for 6 months now and are very happy with their app. It seamlessly integrates with our Big Commerce store and our customers are actively using it with very few queries which indicates that it is a simple system to use. S Loyalty has recently upgraded their designs which has meant I'm giving them 5 stars instead of 4, the new designs look great and don't detriment the professional look and feel of our site at all. We are very happy with S Loyalty and will continue using their app in future.
Good app, easy to instal and set up. Excellent support. The reason for 4 stars is app limitations on mobile devices.
Easy to install and set up, fantastic for customer and well priced. I would recommend to anyone looking for an easy to use loyalty program for your customer.
I signed up after half a day of my 14 day trial as it is that good.
Starting up an online business and looking for a product to differentiate ourselves from the competitor. This is perfect. So many great features and so easy to use. Totally customisable and also easy for the customer. Great work Sloyalty!
We are using this app since 60 days, so far so good. Great customer service. We were unable to attract expected amount of customers but it could be due to various reasons.
One issue with this app was, this app was not back syncing with Bigcommerce customer list. It was collecting email addresses from Bigcommerce but was not deleting when email addresses are deleted from Bigcommerce. This is issue not resolved and working great. Updated my rating from 4 start to 5 star.
Email subscriptions received through this app needs to be manually imported into your newsletter management app which could be annoying for the store who has huge customer database.
I so much like this app especially the fact that is has multiple functions for fan builder, loyalty and a lot more. It has helped my business generate good leads for my email marketing needs and increasing my fan base. I highly recommended this app to all business as its very beneficial. I encourage everyone to give it a try.
Although I'd like to see a feature where I can apply double or triple points to select items, the app is good overall and a good way to get customers motivated. I have had some customers get confused over how to redeem the points. I'd like to see the login integrated more so they don't have to go to a separate screen or click another link to use their points. It would be nicer to have it integrated into the checkout page when they redeem their points. With a few tweaks, I'd be able to give it 5 stars.
We love giving back to our clients and SLoyalty made it easy, fast, and fun! Just starting but so far looks good!
This is a really nice app. It integrates smooth with our website and our customers love it. Woudl give it a 5 star if the embeded widget woudl come with the $19 version. You have to pay $39 a month to get it and the program seems useless without using it. Otherwise we like everythign else about the app. Godd job!
A good app to manage loyalty. I liked the integration. However, i am not sure if I am going to subscribe. A free trial of 14 days was not enough to make a decision. It's not cheap. I think 1 month of free trial would be better.
I love this app and even more important, my customers love this app. This is a must have and not other option compares.
Installation was flawless and easy to migrate on our website.
Would like to see a little more options for customizations, but overall great app.
Who doesn't want repeat business? Not only was this app easy to install, but it's giving our customers just another reason to come back and make a purchase. With the S Loyalty Suite, you get 3 valuable tools: Loyalty Suite, Refer-a-Friend and Fan Builder. With Refer-a-Friend and Fan Builder, you'll be getting customers by word-of-mouth; one of the best means of advertising. And of course the flagship tool is Loyalty Program, where you decide how you want to reward your customers when they make a purchase. The basic package is only $19.99 per month; for what you're getting, you just can't beat that price anywhere else. Highly recommended!
So far so good. Thanks for a nice integration! Would like to see a free trial for a month though.
Our store noticed immediate results with this app! Before the trail period was over we had doezens of fb likes, email sign ups, and twitter followers. Affordable for all business sizes. Easily intergrated! You won't be sorry for using this program.
This is an amazing app. Easy to use and integrate. I would definitely love to see the result of loyalty programs after the holiday season. Very good customer support -- professional, fast, helpful. It makes management organized and easy. I am excited to see how it works.
Best thing about this app is that it not only allows giving coupons in lieu of point redemption, - it also allows offering store credits. Advantage of this is that many regular customers forget to apply coupons at time of purchase. Having store credits automatically pop up gives them a feeling of being special and increases respect towards the company. Though we loose on sale total, we gain much more in terms of loyal customers that keep coming back !
The set-up of the app was very easy. I wish there were a few more options .. this is a simplistic approach to loyalty points. I want more flexibility to offer rewards the way I want. For instance I would rather not offer a discount coupon for social media, but rather points.
This app was simple to get up and running in no time. Our customers had been asking about a loyalty program and this made it an easy answer!
Since I installed this app I have seen a slight increase in sales, customers like to get rewarded for purchases they make which is great for retaining customers I am glad I came across this app. It was worth it renewing my subscription
would have loved to know that the price per month for the amount of customers I have is $119/mo and not $19/mo. Now that I have installed it and people are signing up, I almost HAVE to stay on beyond the free trial .. which i suppose is why you conceal the price in the first place. SMH
Always a little dubious with installing apps even for trial periods, I decided to install the free 14 day trial period and after 5 days I generated so much buzz and interaction from my customers I upgraded immediately, highly recommend so far and generated sales that would cover this app usage for 12 months already, 5 stars on this app.
I had another rewards program with my old cart software, but it was not as robust to be sure. It did not have fan builder or refer a friend, which I consider a great asset! For $40 a month these programs should definitely help me build my customer base. So far so good! I am happy that I signed up. I don't have to worry about calculating anything, this program does it all. Thanks!
Had it for a week and already had tons of email sign-ups! Easy to use and great for building client list.
So easy to use. I have tried a few other services and S-Loyalty is much easier to use and integrate. The setting up process was straight forward and easy to navigate, my customers are already reaping the rewards. It's a win win, our customers love it and feel rewarded for their loyalty to our company and we love it because it keep our customers coming back. Highly recommend.
I have installed this app few days ago and it works great for me. I am sure I will stick to it. Thank you!
Wow. This makes automation super simple. Easy to use and customize.
This was easy to install, easy to use and a wonderful way to gain returning customers. I am very happy I tried it and have decided to keep it.
This app is very easy to setup and use, but it is very expensive. Your monthly charge is based on the number of customers you have not on the number of customers actively using the loyalty program. So, if you have 2,000 customers and only 3 have participated in or even care about your loyalty program you are going to pay $40 a month for those 3 customers. As a small company this prevents this app from being cost effective. If you're a large company with hundreds of repeat customers you'll have no problems with this app.
Great application just wish it was a tab cheaper. Other than that excellent app
I have emailed customer service so many times and all I receive back are these one line emails that do not help me at all. I have asked to actually speak to someone and I have not heard back. I am very suspicious as to why they do not have a customer service number so I can speak to a live person.
I find this app to be clunky and not very user friendly. The lack of being able to actually get someone on the phone to ask questions and not receiving emails back when I did email was also a huge problem.
This is my second time installing (two seperate customers). Works great, super easy to use.
Just installed and so far so good! Really nice interface and customer service has been great.
I'm new to this app and I am already finding the setup easy to use and customer service is great. My questions are answered the same day, not days later.
Very easy to set up, and very little tech knowledge required. Great way to give incentives to customers for purchases.
We were looking for an application that has both a loyalty program and exploit the social media and we found the S loyalty suit! In the beginning we were reluctant for the sales effect but only after a few days and being in the trial period we were amazed by the results. Needless to say that overall configuration is a piece of cake, easy, quick & well planned. With just a few clicks you get your loyalty and fan building plan. This application is necessary for every e-shop. Congratulations!
Easy to set up. Just what we needed
"Well at first I thought it was going to be a lot of impossible promises S-Loyalty were making. What a difference the 14 day trial made - new customers, new Facebook Likes and increase sales dollars. My new customers were calling me to ask how to use their points and how could they get more. Getting product reviews from customers is great - now I can thank them with some "SkippersMate Rewards".
Email contact for FAQ has been exceptional when compered to other apps associated with Bigcommerce - prompt and clear instructions, along with a good on-line Help FAQ.
If your after Rescue Beacons, EPIRs or PLBs or any Optical Binoculars or Night Vision gear, head over to www.skippersmate.com.au and pick up a few "SkippersMate Reward Points" at the same time!
Integration was easy and love that they offer different choices. Perfect for our site!
Really helps to get customers to share your store with others and therefore increasing sales. I would highly recommend it to everyone. Yes it is an expensive app but the increase in sales and exposure more than makes up for the cost of the app :)
Easy to use
Buyer beware - we signed up expecting $20/month, but not until after we already were using the app and couldn't turn back did we realize that we would actually be paying $120/month based on our customer numbers. That's 50% more than we pay for Bigcommerce hosting!
We were having some issues with the add on and Sloyalty asked for access to our admin inspect the code. Their engineers ended up completely disabling the code on our site for their add on, and did not get our permission to do this, and did not notify us about this. We had to hear from customers that the Loyalty program was gone. For $120/mo this is completely unacceptable!
Super easy and looking forward to keeping!!
We have loved having S Loyalty on our websites! They offer great support and a great service for our customers. This has really increased the retention on our website. It is super easy to use and set up. I would recommend this app to others...
Just loaded the app on our new store and it seem really cool so far. Very easy to set up and integrate in to our store. I would like to see the $39.95 silver package without the S loyalty branding, this hurts the overall professionalism of my site which is the only reason I switched to a Big Commerce store, but I don't have the web traffic to support paying for the Gold Package. Overall happy so far.
This App integrate very well with BigCommerce. It does everything automatically in BigCommerce, including the generating the COUPON Codes and sending the reminder emails to the customers. We look forward to great results.
On the other hand, 14-day trial is a bid less, one would not be able to tell the actual effect within 14 days.
This is a great service for my customers! As a small business competing in a discount heavy market, having a Rewards program puts another another feather in our cap that helps us better serve our loyal customers. As a service, I found the installation and set-up to be very easy. I'm very excited for the possibilities that this service would bring me.
The only downside is I wish the extra load on the website was a bit smaller.
However, I'm still looking forward to the future with S Loyalty as key component of our growth.
Not only is it the best App. ever, but its super easy to set up and administer!. My customers so far are amazed at the idea of Rewards! Keep it up.
Get this app, now! S Loyalty has been an integral part of our e-commerce sites since our re-launch on BigCommerce. We're growing our mailing list like never before thanks to the fan builder, and the loyalty program seems to be generating some interest too! I can't say enough about how great the support has been; Sara at S Loyalty has been super responsive, helpful, and friendly. We couldn't have done it without her and we look forward to growing our partnership with S Loyalty for years to come!
For the short time we have been using the app it seem to be working great. No complaints from customers and that's the true test. Using it is simple and straight forward.
Installing this app was easy enough. I did have to contact support about a query I had, and they were back to me within an hour! Great service thanks. I can see that the program will definitely encourage my customers to keep coming back. And hopefully it will entice them to share with their friends (that hasn't happened very much yet, but I've got my fingers crossed). I had to discontinue use of the Fan Builder part of the suite, as it didn't allow me to specify a particular product or category to use as a reward, and some of our products have way too small a margin to allow freebies. I'd reinstall it if there was more flexibility with rewards. That's my only gripe. Otherwise, thanks for a great little app.
Installation was a snap, and customer service very responsive!
I have been looking for something like this for my website since FOREVER and finally came across S Loyalty. It has all the features to grow your business and fans. My favorite being the pop up discount when a customer comes to your website. I have had the app for today and after playing with it and adding to my website I am now upgraded to the silver plan. I look forward to be able to have my customers use all the features this app has to offer. You will definitely not be disapointed!!
Just installed the app and already upgraded to the silver plan for more functions.Easy to install and great back up so far.
The app was easy to setup and having past customer orders imported to allow existing customers to get points sparked redemption of rewards. It is almost a no-brainer to continue using the app after the trial period. Thank you!
We'd been looking for an app that would allow us to reward our customers via a points system. S Loyalty plugged right into our BC store and I was able to get it set up within 30 mins. It's pretty easy to use and I believe the monthly cost of the app is worth it as our customers are happy their orders (past and current) can be counted towards their points total and everyone loves a freebie! One thing I wish it did was exclude those who have opted out of receiving marketing communications from us, unfortunately there will have been a few of our customers who received an email when they had previously opted out (you have the option to send a Welcome email to your customers with an account, informing them of their points balance). Overall a good app that I would recommend!
As someone who has dabbled in just about every app out there, I feel I've seen enough interfaces to make a judgment call on what sets a good app apart from a great app. This is an awesome app. I say that because the interface is SO easy to use and all the controls are incredibly intuitive. I'm never left wondering how to find something within the control panel. We also love the idea of 'gamifying' our rewards program to offer incentives to 'level up' our customers. Although I've only used it for a short time I feel it will more than pay for itself in the long-term by helping us retain all the customers we're putting so much effort into acquiring. Definitely recommend you check it out!
I just finished the 14 Day Free Trial and I'm very impressed with the app as well as the customer service.
This is my first experience using an app. Plus I have very limited computer knowledge and was able to understand and set the app quickly.
I highly recommend the S Loyalty Reward app. It's an awesome app to create customer loyalty and generate repeat sales.
We did the trial period and had amazing results. Worth the money...love it
After getting this app installed and sending out the notices to our customers, the reviews came quickly! We've been able to push those reviews to our fan pages which give us/our products even more credibility. I like the functionality of the app, meaning that we can adjust the offers and dates as well as manually send out requests for reviews. It has certainly worked better than the standard review section that comes with big commerce. It's totally worth it!
We installed a month ago but never tried. Trial period was expired so contact Sloyalty and they give another trial period. Good customer service! After trial, we upgrade to Silver, there was a align problem and they kindly provide modified code immediately at night. They might be in different time zone :). We're using right now and so far so good, and I am asking another conflict issue of the web design. I believe they will help immediately. It's really nice to try.
Did trial and now upgraded to their basic plan. My store is still quite small but this plan should be adequate for me. I just wish the design could have more options for the basic plan users and the pricing could be cheaper. Will report more in future about the experience.
I enjoyed this app and wanted to keep using it but $115 a month seems expensive to me with it's limited functionality and reward offers.
When we looked at implementing some loyalty-based rewards programs, we considered a number of different apps. We were only going to use S Loyalty's fan builder to pump up our social media follows, but when we could't get another refer-a-friend app to work right, we decided to try implementing the full S Loyalty Suite - Fan Builder, Refer-a-Friend, and the Loyalty Rewards.
The Suite was a fast and easy install, very intuitive, and was up and running quickly. The Refer-a-Friend works seamlessly with the rewards program, and it's all visible on a single dashboard interface. I wish we would have implemented a year ago. This app flat out rocks.
As a small site, all you need is to save cost, we don't have time to develop our own loyalty program. We tried this program from basic fan builder, it give us an idea how it works, then we started using the loyalty points. Our customer can't leave without it now, it works perfect for small site without big IT department. Pay only 19 USD to have the loyalty program is much better than pay an IT for 2000 USD to develope your own loyalty program
This is a great way to provide incentive for customers to return to your site and avoid competition.
We are still in the early stages of using it but can see an increase in account sign ups wchih also result in more registered users for mailshots and all other sorts of perks.
Great customer service, helped me with a few problems. I have already gotten 15 email sign-ups and have not finished loading my customers info into the system.
We are very pleased with S Loyalty programs, works great with bigcommerce platform. It seamlessly integrates with the website and easy to setup. We will recommend it to any business.
1-Easy & simple to install and operate
1-No phone customer service. A business needs assistance to get his/her business going yesterday, not to wait 24 hours to get a brief email, which at times doesn't solve your problem 100%.
2-No credit card?! Only paypal!
3-Their company advertisement all over the place, unless you pay more!
Never the less, we gave the free trial a run and saw some actions. We decided to go for the basic plan for a 6 months trial. Then we'll see.
The trail went great! We signed up for the paid version RIGHT after! Great Service! We have it on ALL our BigCommerce stores!
The app rocks! Its easy to use and set-up and also easy to plug into your site with very professional looking results for your customers. This app makes business so much easier because we now have a top notch loyalty program instead of a "word-of-mouth" or "manual" system. Saves lots of time and drives more business, worth the money!
Very easy to set up with step by step instructions and illustrations. Customers love that they are able to gain points and use them to recieve discounts! If my customers are happy, i'm happy!
Well I have tried the competition and here I am resubscribing, thru a lack of communication on both parts I am here again because their product is good, could be better like the option to CSS the pop up so its not out of color with the rest of your website, its good nonetheless. I am here to tell you THAT NO OTHER options for quick install can give you what they can here at SLOYALTY.
Have not utilized a loyalty program before. S Loyalty was easy to implement and customer service readily helped us get everything into place. We are very pleased with how the app functions and it is giving us positive results.
S Loyalty was very simple to set-up and configure. Love the refer-a-friend social sharing option. Early testing looks good.
Great app overall, though a bit on the pricey side especially if you have a lot of customers. Would be better if they had mailchimp or other email marketing integration
This app is easy to use. We did the free trial and had great feedback and engagement from our customers. Definitely recommend it to give your customers the rewards they deserve and look for. We just signed on for a monthly plan.
This was easy to set up - and I have no code/design skills
So far the customers have loved it.
Makes it very easy to track customers and loved that I could pay with PayPal.
My customers are loving this! Works well and it gives my customers incentive to shop here instead of on my etsy shop where I have to pay fees
This app is very easy to use and has some nice features. It would be great if some of the lower tiered services didn't have the sLoyalty branding, but other than that I am happy with the app.
I've just finished my trial period and signed up for the 2nd level program. So far I love this app and am very optimistic about it. My customers are already totally loving it!!! Thank you!!
Great app if you are looking to get loyal customers, FB likes and twitter followers. Do give it a try and you'll see whether this is for you. Would be 5 stars if it had mailchimp integration from fan builder, option to remove sloyalty branding, and if pricing was more attractive as your store grows!!
In one week of using the program, I've had nearly 100 people sign up for my email list, numerous shares on Facebook, and dozens of new fans, referrals, and more. Prior to this, I had been tracking referrals by hand, which was WAY too much work. It is definitely worth the minimal monthly charge - a single completed referral would pay for it, plus save me the hours of doing it all by hand (and my time is definitely worth more than the monthly charge).
We have tried about every kind of promotion gimick there is to get customers to return and buy. Immediately the next day after turning on S Loyalty we received a huge order! The trick was giving existing clients Loyalty points for previous purchases. Now it is easy to suggest people order just to get coupons! We love it and look forward to many more sales!
overall a great loyalty app. nice that eveything is automated. would be nice to be able to edit the text on loyalty progra / referral overlays that popup. quick responses from the email support team.
Sloyalty has saved me tons of time and has greatly improved the way we do business. I think it is very important to offer customers a loyalty program, and Sloyalty makes it easy and seamless. We could not be more happy with this app! I would highly recommend this app to anyone who is wanting to offer a loyalty program for their customers. Simply awesome :)
This app is simply amazing. It allows me to build an amazing loyalty program on auto pilot. I know personally when shopping on the internet I love shopping with sites that reward with points. It's just such a simple and great way to get people to come back to your site and purchase more, without having to spend more money on advertising. As they say, we need to know what our lifetime value of a customer is and this program just helps us increase that value exponentially over time. Not to mention it allows for our buyers to refer their friends on the social media platforms to be rewarded with points. On top of those new people being rewarded a few bucks off their first purchase.Free advertising that is paid only after the purchase. That's my kind of buyer.I love this and highly recommend it to anyone looking to build a brand on the internet.
I was very hesitant at first, but I am very glad I did. The trial allowed me to really see what was possible and found the installation to be a breeze. The interface is clean and my customers have already asked about how to redem points which is exciting because it is already helping to drive repeat customers!
We recently changed platforms from Volusion to Big Commerce and immediately noticed Big Commerce did not offer a built in rewards program like Volusion did. We were told to try S Loyalty as an alternative. S Loyalty is extremely rigid in the features they offer, you are not able to customize the program to fit your store's needs. For example, we wanted to offer 01 point for every $10 dollars so, when a customer spends $100 dollars they are awarded 10 points which translates to $10 dollars. The S Loyalty Team finally let us know this wasn't an option and they were unable to help us make these changes. We were also not able to change the time period the email is sent out, which was important to us since our original program in Volusion was set up to reward our customers by the 7th day after an order had shipped versus the 2 weeks S Loyalty requires. During the free trial we were under the impression we could choose the $19.95 plan however, when our free trial was up this option was no longer available due to the amount of customers we have. The cheapest plan available to us started at $69.95. This price is not warranted for the service or features available in this application. On the other hand, we did like a few of the features S Loyalty offered such as being able to rename your points, the automatic emails the program sent customers and the customization available on the built in widget. However, this was not enough to keep us interested in S Loyalty and we have chosen to explore other options.
Easy to install, so far so good.
Nice and easy to use. I managed to install and configure the app in just a few minutes. For the two weeks we used the app we had a few referrals, tweets and likes on Facebook. Most importantly our customers love the rewards they receive when shopping with us. Would highly recommend this app.
Easy to integrate and setup. We will see how it goes.
This is a well thought, well designed app with some very nice features. The only reason why I'm not giving it 5 stars is the price. We'll have to wait and see it adds real value for money at $19.99 per month but the store is still growing and I think loyalty programmes are good anyway. I had very good feedback from my customers who are looking forward to saving points for a big purchase. I had to contact S Loyatly support only once (just a question, not a fault) and they replied very promptly. I hope that the developper will add more features in the future such as the ability to choose wether points are given based on prices with or without tax (at the moment it's only without tax). All in all, I'm very pleased but time will tell if it's really useful for me and my customers.
We just barely implemented this app about a week ago. So far it works as advertised and should be a great addition to our eCommerce platform.
This app makes it easy for me to add a loyalty program. It is also a very simple and easy program for customers to sign up for.
Easy to set up, even with the minimal skill set I have with website. Works like a charm.
Just installed it an hour ago and have over 20 subscribers/shares, etc. Pretty freaking awesome!
The only problem i see is that the rewards which are shown to the customer don't actually reveal the prize... which is not good because the customer has nothing to strive for. This needs to be changed ASAP and I will change my review to 5 stars. Otherwise, it's perfect.
Just finished my free trial version and immediately signed up for a subscription! This app integrates into Bigcommerce seamlessly and is a great tool for merchants looking to build up a loyal customer base. During our trial period, we saw our fan base grow dramatically and saw the impact that the fan builder section had on orders. However, I would like to see the Refer-a-Friend give customers who refer successfully a percentage discount instead of being given only loyalty points or a fixed amount. Overall, love this app and will definitely keep using it.
I've been looking for a customer loyalty for my site. While this isn't the perfect solution...I think it's great thus far. The fact that it offers loyalty and fan builder (used to use another solution for this) makes it a great product
We just subscribed to the full suite.
In the first 14 days a single refer-a-friend sale handily paid for the full suite.
Easy to install / set up / manage
Hope it keeps working as well as it has so far!
This works as advertised. I looked into all the loyalty programs and this one seemed to give the most bang for the buck. From tracking points, refer a friend, etc. I have the ability to combine it with customer groups to create ambassador styled programs for my brand. Very good app.
We are trying this out and it seems to be working well. It does exactly what you would need it to do and just as described. We wanted to give our customers some benefits for frequent purchases and this is just the ticket.
I am just building my site and customer base I believe this app will be a great addition. I look forward to gaining many loyal customers with it.
In the few short weeks i was on the trial i have already had customers us it & sales have been generated
This is a great loyalty program that is seamlessly integrated into Big Commerce as well as your favourite social networking platforms. The program is very flexible allowing you to have complete control over your loyalty program all without any complex configuration. Simple to use, simple for your customers to use and with features like social networking rewards and sign up bonuses, it gives your loyalty program that added flexibility and more importantly, like-ability within your customer base.
S Loyalty Suite is a great App to use and very easy to set up. We installed it 2 weeks ago and we have seen increase in traffic and sales through the loyalty reward program and refer a friend.
We hope that the loyalty program would help us with returning customers as most of our customers now have reward points that we believe they would be looking forward to use on their next order.
I strongly recommend this app if you are looking to keep your existing customers coming back...
We have over 500 customers in our store so the plan for $19.99 was not an option for us. Easy to install, easy to navigate. Overall I would say it is a good program.
I've just signed up for the silver plan after the 2 week trial. I think the interface (for the store owner, and customers) is nice and straight-forward. I've had no issues with any of it, and the integration with BC just makes things easy, which I'm all about - I'm not a coder, and don't want to be. One downside is that with my store, I tend to have a lot of one-time customers, so although I don't think I really need the silver plan ($39.99 pm), I'm pushed into it because of my customer count. Obviously I want to make some of those customers repeat-visitors, but the nature of my products means that cannot always be the case. I'd also like integration with Mailchimp for the newsletter sign-ups, right now, I have to do that manually via a download and upload. Overall, I have high hopes for this app, and as I grown my product lines I'm hoping that I'll start to see even more benefit from it.
This application has been great for my site. I especially like the option to reward users for facebook likes, twitter follows and news letter signups. Very easy to set up and make changes as needed.
Just installed this app and I am looking forward to using it and providing to my website customers!
Basically, this APP is good and simple, I didn't expect more cause it may get complicated.
1) Reward setting provide a space to add note or remark to customer, for example I will only give $50 coupon for a purchase of minimum $500.
2) Refer to friends, rewarded to registered customer, provide space to add note too. Cause I will only reward my customer with half points his friend purchase. That is not your default option. Or you can allow the space not only for numeric figures, but text too.
Anyway, good work, keep it up!
Set yourself apart from your competition with this app!
First time out of the gate with a loyalty program and I'm glad I did. Significant increase in sign ups, traffic and sales!
Easy to install, great support and it's something else to talk with your clients and prospects about. Take the 2 week free trial for a test drive and you'll see why I signed up.
Wonderful easy-to-use app. Very effective!
We had a little trouble with installation in the beginning but support helped us through that in a few minutes. I would have been happy with just one of these features but we get all three in one! My customers are excited about having a rewards program and already using the referrals which has turned into even more customers. Thanks for this great app!
The app works exactly as described. Integrates with your Bigcommerce Store within minutes. Applied Reward points to all previous orders which is a huge plus. Only had it installed for less than a week and already seeing a huge lift in sales, email signups and facebook likes!
I am very pleased with the easy installation and instant success of this app. My customers love it. I've been using this app less than one month and already have seen great results. More customers are signing up for accounts and AOV has increased. I've been looking for a loyalty program and this is a perfect fit for me and for my customes. Everything is automated and I can easily reward my past customers. Love it!
On the surface this app works well however, a few negative points which has made me install a new solution. It worked moderately well on my first site but it did not work when I tried to install on a second site, as a matter of fact, I paid for it via Paypal and they did not even see the payment an had to send screen shots. Next, it says there is customization at the enterprise level ... there is if you want to pay an extra $500. Next, the generic templates on Refer a Friends looks like someone's email was hacked and a spam email sent to friends. The basic template of the Fan Builder has a Mickey Mouse style with a cheesy look. There is no way to make any changes to this. I have had moderate success on my first website with Fan Builder but it is far from optimized in building a database. Another problem is that each promo code has no expiry date so after 3 weeks of use I have over 4000 promo codes in my database and there is NO WAY my staff could determine which to delete. In another month I will have 10,000 promo codes in my database with no expiry date and no way on knowing which ones can be purged. In 12 months I will have 100,000 promo codes, 90,000 of which will be junk ... you get the point.
After 5 days, SLoyalty has no solution on a fix in getting it going on my second site. Really? Five days and you cant figure this out?
If you have a small website with smaller traffic, this app my work but if you have volume like my sites have, you will go crazy and you will not be able to install it on a second site. Your pop up will look generic and cheesy and you will have a flood of promo codes that will wreck havoc on your promo code data base. I could go on but this app is far from excellent. Like I say, small operators will love this. I write code and my websites are very well traffic'd so I demand a customized look.
A rating of 2 is a little high ... 1.5 is my actual rating as it does have merit for smaller website operators who do not have internal coding. I do not recommed SLoyalty as there are much better solutions.
Tested this app during the trial period and it was easy to setup. Support was extremely helpful when I had questions. Highly recommended.
All in one is the way to go. This app is a great app to have all year round A++
We started using this about 60 days ago and have seen a lot more of traffic hit our website and have a lot of accounts setup. We continued with the suite, so that says a lot in itself.
One of the big things as a company grows that becomes more of a treasured commodity is time. This is a great way to automate things with follow up emails about people's reward points that they've earned, as it notifies them when they've earned enough points to go to your website. It also obviously promotes social media growth and awareness as well.
The only thing holding this app back from a 5 start in my estimation is after someone has purchased a product -- giving the customer the option to post the image associated with individual product (that links to that specific product) they purchased and not just a link to the general store on their facebook account. That would take this app to a whole new level, I think. However, other than that, this is a well thought out app that can bring a lot of punch to your online sales. Try it for 4-6 months and see if it can impact your online traffic.
S Loyalty Suite is a great App to use and very easy to set up. Nice clean pop ups for the customer. Having the refer-a-friend and Fan Builder all in the same admin workspace is perfect for us. Great App, Free Trail, you can't go wrong!!!!!
Update: We finally got the app installed thru a manual process and not the 1 click install thru BC App Store. Guess there was an issue with the API and the need for an intermediate SSL certificate. We're in the midst of trying now. Initial reaction: promising.
We've been trying for the last 2 weeks to install thru the BC Apps Store. We keep getting the API error. Support is ONLY thru email. There's neither a support # nor any form of a chat session. We were very excited to get working on the app after all the positive 5 star reviews. Wondering if those reviews are shill and fake. Love to see the websites of the glowing reviews.
We have been looking for a customer reward program and saw SLoyalty and wanted to see if this would work with our existing website. It worked and took minutes to activate and works like a charm. We have been watching our customers signing up and redeeming their points. Very exciting and would recommend this to anyone looking for a tool to grow their business.
Loving this app. Installed into our big commerce store easily, and enabled us to be able to offer customer's rewards points right away. We received a few orders from the program the very first day. Would recommend this app to connect with customers and reward them for continuing to do business with you.
This app is really easy to use and it is going to help me a great deal with making my customers loyal and happy! Excited to see it in action on our site!
I was lost, prior to Loyalty Suite Management to get customers to react for "likes" on facebook. Regards, Mike T.
This is the second store that I use Sloyalty with so I must like it! The fact is it works well and customers do seem to really like it. It does everything I would want a loyalty program to do. The only thing is that it does seem to get expensive as your store grows and by that point you dont have much option but to pay for it.
The S Loyalty app for my business was a game changer from Day 1. Many of our customers embraced the Rewards Program during the first week, and not only did we receive an immediate uptick in sales, but we expect that both our overall retention rate and frequency of re-orders will significantly improve over time, yielding greater lifetime profits per customer.
Before installing this app, our customers would compare prices with other sites. We glad that we found this app, our customers keep coming back and wouldn't mind our prices are a little higher. Awesome!!
I have been using S Loyalty Suite for over a month now and it has work wonders to my business. Prior to S Loyalty Suite, I was managing my loyalty program manually and it is taking too much time for my staff. In addition, as it is not automated, our old process was prone to errors such as not sending the correct loyalty points to the customer.
With this app, everything is automated. Furthermore, customers are encouraged to sign up to our loyalty program because of the pop-up windows that appear once in a while when customers browse our website.
In summary, S Loyalty Suite made my loyalty program more efficient, as it takes less resources to implement it, and more effective, as customers are reminded that our shop has a loyalty program.
This app is perfect. I just started using it almost a month ago and couldn't be happier. I originally wanted it for the rewards program only. But I ended up going with the suite program and got all three apps. Which I'm so glad I did. I was able to cancel out my other referral program and just use this one. The value for all three is amazing. I can't believe the conversions it's already generated and my email signup #'s are staggering. I would definitely recommend this program to anyone. Very easy to install and very user friendly. It's the best!