About the App

Daily, Automated Backups

Rewind® gives BigCommerce store owners peace of mind by automatically backing up your most important store data, including: products, product details, product images, themes, customers, orders, and more.

After installing Rewind, you can quickly undo unwanted changes with just a few clicks. You'll never have to deal with another time-consuming and complicated CSV export again.

Why Do You Need an Automatic Backup?

Although BigCommerce backs up its platform, items that get deleted from your store are gone forever. Your store items cannot be recovered if you do not have a backup in place.

The Cost of Downtime

When your store is not functioning properly, you are turning customers away at the door. Store downtime can happen for many reasons, including human error, malicious attacks, and software glitches. Downtime can result in lost sales, harmed reputation, and a humongous headache to fix.

How Rewind Works

Click 'Get this App' to install Rewind and start your 7-day free trial. Select a plan, then sit back and relax. We will send you an email when your first backup is complete and start automatically backing up your data daily. Every week we'll send you a summary of what's changed in your store.

Rewind backs up millions of items for merchants of all sizes, from hobby shops to Enterprise stores.

Pricing

Pro: $39 USD/month, up to 600 orders/month

Business: $59 USD/month, up to 1,000 orders/month

Plus: $99 USD/month, up to 2,000 orders/month

Enterprise: $299 USD/month, up to 8,000 orders/month

Custom Plan: Contact sales@rewind.com to get a quote for 8,000+ orders/month

Stores with higher product counts may be ineligible for certain plans. Contact sales@rewind.com for more details.

*After you install Rewind, you will need to pick a plan. Once you've picked a plan, Rewind will start automatically backing up your store.

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Pricing

Free Trial:

7 days

Upfront Fee:

$0

Recurring Fee:

$39/mo.

App Details

Partner Tier:

Verified

Verified

Information

Last Updated:

March 14, 2024

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

Installation Guide
Contact Partner

Pricing

Free Trial:

7 days

Upfront Fee:

$0

Recurring Fee:

$39/mo.

App Details

Partner Tier:

Verified

Verified

Information

Last Updated:

March 14, 2024

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

Installation Guide
Contact Partner

App Features

The Only Way To Automatically Backup Your Store

Rewind is the easiest way to automatically backup your BigCommerce store and undo unwanted changes. It takes seconds to install and you'll get peace of mind knowing that your store data is backed up by the top-rated backup app for BigCommerce.

Restore Data in Minutes

When disaster strikes, you can rewind a store with dozens, hundreds, or thousands of products in just a few minutes. Rewind an individual item, a group of items, or your entire store - it's up to you.

World-Class Support

We've felt the pain of data loss. When it happens, you just want things back to normal as soon as possible. Our team is dedicated to helping you right away. If you have any problems with your store data or Rewind, you can reach us at help@rewind.com, or via our chat (in-app, or at on our website: www.rewind.com)

Rewind Agency Partner Program

If you're a BigCommerce Agency, Rewind is a no-brainer addition to your tech stack. Join our Agency Partner Program for generous referral bonuses, access to resources, and support.

What Rewind Backs Up

  • Products and Product Images

  • Product Reviews

  • Categories

  • Customers

  • Inventory

  • Orders

  • BigCommerce brands and brand images

  • Configurable fields

  • 301 redirects

  • Blog Posts

  • Pages

  • Stencil Themes

  • Price Lists

Plans also include Rewind Backups for Klaviyo and Mailchimp.

Additional information can be found in our Help Center. You can read more by clicking the [GET SUPPORT] button at the bottom of this page.

Completely Secure and GDPR Compliant

Rewind was designed from the ground up to be completely secure and it is fully compliant with GDPR legislation. Connections to BigCommerce are always made securely, and your data is stored encrypted in our secure Rewind Vault.

Case Studies

Black Friday Downtime: What it Cost Gymshark and Why Rewind is Their New Backup Plan

On Black Friday of 2015, Gymshark went down for 8 hours. The failure cost them an estimated $143,000 in lost sales. Worse, it also cost the company the trust it had spent years earning from customers expecting a great experience. They were doing damage control during what should have been their most profitable weekend of the year.

Read their story

Customer Reviews

4.88 out of 5 stars with 583 reviews

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