Maggie was great! She downloaded my customers and their loyalty points so I could close the app. She was pleasant, quick, and gave me great customer service. I am a small business and could not afford the price, but never had a problem that was not solved quickly and pleasantly while on the free plan.
My customers love this feature and it is a great tool to retain customers and offer incentives. Thanks Smile.io!
I really like it. I mean there could be more features, but considering that im using the free account, I feel like Im not missing out so much. But thats cause we're a small business. Any larger and I would need a paid account.
Only negative is that their plans are, in my opinion, too expensive.
Since a recent update I can no longer manage how many members I have. I have customers who have forgotten their passwords and made a second account to make a purchase on our website. This means they are taking up 2 spaces on our loyalty club and 1 of those accounts isn't being used. I queried this and was told I had to delete the customer from my big commerce store which I don't want to do as I would lose all details of their previous transactions. This means my number of members is increasing to near to my 500 limit and I have no way to control this without deleting customer accounts which is unprofessional. Paying $59 a month for the next tier is way too expensive, it's more than double what I pay per month for my whole website, $5.99 a month and I would consider it! Will definitely have to stop using this app if the facility to delete customers is not added back on.
This app is easy to use once set up, but it was not a 10 minute set up. I have still not been able to use it when my mobile version is enabled, so my site is currently set to show the desktop version across all platforms. This makes the enroll button on mobile devices super tiny and not easy to see. The support instructions for showing the icon on the mobile site were not complete. Guess you can't complain for a free (to start) app, but it is a disappointment from that perspective. Otherwise, it's working fine.
UPDATE: Full disclosure. After using the app with my mobile theme disabled (not optimal, but at least my mobile users were able to participate), I was contacted by the company advising there was an update available that would fix the issue. I was also asked to consider revising my review once I completed the update. I promptly updated the app with the one-click update. Super easy, but it did not fix the issue. I advised Smile.io of the situation and they looked further into it. I was also asked to make sure the code was applied to my mobile theme (which I previously spent hours configuring with Big Commerce support) and I told Smile.io that I would not go through that process again. Within a day, they contacted me to say they had gone in and corrected the glitch and I am now seeing the Rewards button on my mobile theme.
I have updated my review from 3 stars to 4. I am pleased with how the Rewards button is showing and behaving on my site (including mobile). It seems the update may have changed how that button appears and acts on screen and I like it. Outside of that, the app works well and I have the ability to manually update points, which I like because I can add points for some regular customers who also shop offline with me at special events. The app does all the work and I like that. I do wish the referral feature was a little more prominent, but I have tried to promote that feature on my own. I really would like my customers to be sending their referral code out to everyone they know (and I award the most points for that).
I cannot, however, update my review to 5 stars . When I experienced the issue with the app not displaying on my mobile theme, I contacted Smile.io support and though I received a prompt response, I was told it was working correctly, which it was not. It was not until someone read my initial review that I was contacted (and also asked to consider updating my review) and someone took the initiative to help. That said, I am feeling good that Smile.io is reading its reviews, offered a solution, and then followed up to ensure my issues were resolved. Had that happened when I first asked for help, I would have updated my review to 5 stars.
All in all, I am now pretty happy with how things are working with this app. I can recommend it, with full disclosure on some customer service pluses and minuses - with the scales tipped a little more toward the plus at this time.
Great App for helping to build customer loyalty.
The app has worked great and has all the features i need. My customer service experience with Maggie was awesome. She addressed everything I needed and took care of me in a very timely manner. Would highly recommend.
Something we've been meaning to do for years, we'll see what happens!
Update 1 (downgrade to 2 stars): After testing this morning, I noticed customers get points for 'sharing' on Twitter and Facebook, even if they cancel the post and don't actually share. The most important feature and reason I installed smile.io was for the social sharing. If folks can get points for not actually sharing, that's terrible design.
We have installed the Smile hopefully will be able to attract more customers, will update my review once we see the positive changes.
Super easy set up! Excited to see this in action!
The free content is really good, so lets you test before subscribing, wish more did that, good app.
Our Customers love the rewards program. It is easy to use and looks great. installation is super easy too!!
works well and has a very simple interface!
I may not have the paid version, but the FREE is just as good. I'm familiar with the program from a previous job, and I was so excited to have found it!
Easy to Install, pretty cool features.
Easy & fast install, running in minutes!
This app was simple to use. It have generous tiers which allows our growing business to benefit from its capabilities and test out its functionalities. We have started off with the starter plan but are very impressed with its features so far. A great product that I would not hesitate to recommend.
This is everything we wanted. Initially we wanted a way to set up referral discounts but with the added point feature, we have even more ways to get the word out about our products and website.
I was able to setup the app, the rewards program, and our referral program up in 10 minutes. I'm not kidding, it was incredibly easy!
Although I was able to figure out my issue on my own do to the user friendlyness of the app she made sure I was 100% confident in rolling out the program, and is a great asset to the team! Highly recommend this app for rewards program and awesome customer service!
Quick and simple to set up and does what it says .
After Loyalis left us hanging, we needed a rewards program to take its place ASAP. Bigcommerce recommended Smile.io, and expecting to spend the better part of the weekend setting it up, I had it up and running in minutes.
A fantastically simple, yet powerful rewards program. I'm going to upgrade to the basic plan as i like the idea of customizing further what the customer view is. Linking referrals to a points based system AND being able to fully edit that system was the winner for me!
Great app to be able to help my customers get more for there money
Super easy to set up and get running
Quick and easy to set up. The hardest part was finding where to leave a review!
My customer loves collection points and using points to get discount. Very user friendly and simple to use. This is such a great tool for small business like us!
I'm using the free version of this app, which is all I need for my small business. I'm hoping to entice new customers to sign up and earn rewards. Because of the type of business I own, I can't advertise on social media as I'd like, so I'm hoping this rewards program makes up for that. Only time will tell!
This is a very cool app, it was very easy to set up and edit. Highly Recommend!
I love this app. Really simple to setup and use and our customers love the rewards they get!
Easy to setup. Works good.
pretty straight to the point simple set up
Love this app, but it seems to not be working right now. Please help
What a great idea. Looks promising!
Loving the idea and the look of this app so far!
Trialling this app so far easy to set up and looks promising.
Took literally minutes to set up just how I wanted. By the time you have read this review you could have already had your store half way set up with the easy to use, and very useful app.
Thanks so much for such an easy to use app! I also received very quick support for help on our mobile theme. Thanks again and well done!
I love this app! It has amazing features that help my sales and workflow tremendously@!
There is no way to exclude wholesale customers from earning points. Because of this, wholesale customers abuse this and practically get stuff for free. They know rewards points are strictly for retail customers, but they do not care and use their points anyway. I delete them from the rewards program, but it adds them back with 100 points ANYWAY!!!
this is a great app use it well
Looking forward to getting set up. This looks great! Great Support great options for a loyalty program.
Helps a lot with getting and keeping customers!
I wish I would have known about this app sooner. I've been trying to figure out a referral program for weeks to reward customers and this is the answer I was looking for. Super easy to set up.
I looked around for the best reward program solution, and this is the best one hands down! Free to start, and integrates perfectly into our BigCommerce Store! I had some really specific questions, and Abby answered all of them so well!!! Every customer service team needs someone like Abby!
OK so it's early days but have to say this app gives everything it promises. Some great features that can be tweaked to suit everyone's store. Download it you won't be disappointed.
This is a great addition to our online store. App is easy to use and set up is a breeze.
This app is great and so easy to setup. I am looking forward to see the result of adding this app to our web store. thanks for letting us try for free. Thanks Tim
We are trying out our first loyalty program - this seems like the perfect solution.
We are trying out our first loyalty program - this seems like the perfect solution.
I LOVE this app! It allows my customers to feel special and appreciated. This is a feature that I couldn't create on my old website host. this will be a win win for your business!
I have just installed this and it is very clear and easy to use!
Just installed Smile io, so far so good
This is an amazing app and the free trail is very reasonable. I will be upgrading as soon as my company expands.
We've used this app to offer customers reward points, and it has given us an edge over our competitors. Over 1000 members have already signed up, and used their rewards points.
We just checking out some programs to reward our customers!
this was so easy! thank you so much
Very impressed by how well put together this service is. We highly look forward to our customers utilizing it.
Nice easy flow on setup. No problem s, and looks great.
Very easy to set up and working smoothly so far!
It would be great if the app allowed businesses to incorporate point balances in e-newsletters. Other than that, it's an easy to use program.
Perfect! It is working properly. My customers are loving the loyalty program. I definitely recommend. It is worth it.
Great app that is very easy to setup! Free for small businesses that are just setting up!
Our customers really love coupons and giving rewards points allows us to compete with the bug guys. Thanks for the app, it's a great addition to our site - LuvPetSupplies.com
Just signed up and so far, so good. It was easy to install and I love that a basic reward system was already put into place.
I loved Sweet Tooth...until I had to switch from shopify to bigcommerce. It has become a nightmare. The customer rep I received was horrible and did not really seem like she understood how the platform even worked. It took her a few tries just to attach a csv file to her email. I had to create a brand new email, just to use the app on a new platform & have wasted days trying to get it going for my customers. If I had known how much work it would be to reset everything up I would have used a different app and started from scratch.
Works really neat and no performance problems so far.
Really easy to set up and get started, I am loving that it is free to trial
This App was very easy to install and set up and customer support helped with any questions right away.
Great App...Highly recommend
great Loyalty app and so easy to install
Easy to install and lots of opportunities to customize. Customer support is fantastic; they respond quickly!
This app was everything it said it was! Easy to install and even easier to customise
Sweet tooth is awesome, they fit my needs perfectly. The one down side is that this application does weigh down the page speed scores for Leverage browser caching of static assets.
This App has really helped me connect with my customers and give them fun freebies that are beneficial to both of us in the end! THANK YOU!
Great app, easy to use, setup and customers love those rewards. Definitely helping the business!
We are looking forward to growing our customer base and increasing engagement with this app.
I like this app, it does exactly what I need. A rewards program is a must if you want to make loyal customers
the program is pretty straight forward and easy to set up. IM using the free version for now. I want to be able to do some customization so Ill have to see what can be changed in the paid versions. I also was hoping I could do three tiers but i really dont know that $399.00 a month is really worth that. I may look into s loyalty to see how they differ.
I really wanted to add a loyalty program to my site, but I was worried about how difficult it might be to setup and manage. Sweet Tooth made the process painless, and I absolutely love the results!
we have not had the app long but it has been working great to this point. easy to install and really user friendly
This i ssimple effective and free guys seriously this is a good app and simple to install..good job sweet tooth
Easy to use for customers. Tracks their spending efficiently. Customer service is prompt, friendly and always helpful.
Setting up this app was super easy! Works like a charm and we already have people sharing our page to social media to grab points. Four paws up!
Great App. Easy. Works like a charm!
While customizing BC we came across this App. Exactly what we needed! Great system
I was surprised at how easy this app was to install. No problems at all and it took less than a minute. Customization was also easy.
Easy to install and customize
Quick easy setup. Hope this increases customer loyalty.
Took less than 60 seconds to set up and I have a fully functioning reward system! Highly recommend!
Great Tool to help reward loyal customers and very easy to use!
This was the easiest app to set up and immediately started working perfectly. No issues. My customers are loving it! I highly recommend.
So Easy to Install! Cant Wait to see the results!
Very helpful app interms of rewarding customers.
Am looking forward to implementing this app which I have just done a moment ago and work out how to make it our own
Very easy to use. One important part of an overall marketing system.
Seems pretty easy to use for both the business and the customer.
This app seems really easy to set up so far, but we were disappointed that we couldn't directly reward people for signing up to our newsletter. Otherwise seems to be a great idea and rewarding for social media engagement is a great idea
Good for the customer s to redeem for future purchases .
Easy format to follow and our customers love the rewards! Thanks Sweet Tooth!
This is an awesome plugin, that has some of the most supportive and fastest staff!
Very good Thank you very much very easy to set up
This is the easiest app ever!! Very simple to setup.
It's straightforward enough, but once we hit 500 people who signed up, we were surprised by the high price ($50 USD per month) to continue the program.
This App does not Integrate with BigCommerce. Not sure how it was approved at by BC. If there was a zero I would give it for support. They do not have ANYONE available to talk to. And, we have gone back and forth with them for two days trying to resolve a simple issue that their support team does not understand. This is probably a one person operation outsourcing all of their support. So, if you only need the basics it works good (use points for coupons codes is the only thing that really works). But stay away from any of the options that require paid plans as you will get they don't work with big commerce and you will get ZERO help.
Being a leader in the e-liquid industry we strive to meet the needs of our very loyal customer base. Thank you for delivering a great product for all us e-juice lovers.
We've had good luck with this app so far, but I'd like for it to have an integratiom for gaining points for leaving reviews. If it did that, then I would just love it. Right now I need to manually add in points for leaving reviews.
Easy to setup this App, very smooth does not slow down website, so far no issues.
Very straightforward and easy to setup. I am just launching today and have 2 customers to sign up while I'm setting it up now. Highly recommended and really excited to start rewarding my loyal customers.
I was excited to come across this app offering up to 500 loyalty members without costing a penny. As a small business, every bit counts. The set up and integration was super easy, and before I was even finished with all my settings, I already had someone sign up!
We love this app. We briefly tried an different loyalty program that needed up being more complicated and have now happily switched back to sweet tooth.
Still in the beginning stages of using the app, but excited to see the results!
Very happy with set up of this apps. Simple and straight forward. Thank you.
Great for marketing and at an affordable price
Simple steps for setup, great variety. I highly recommend!!!!
easy to use app. like it!
Thank you Abby at customer support! You worked through all my frustrating questions. The program is working great now and customers are signing up! Thank you from Fort Myers Fish and Seafood team!
Charlotte Jorst and the Kastel Denmark team would like to thank Sweet Tooth for such a great program. Easy to setup for happy customers to return. Thank you again Sweet Tooth.
We have used other loyalty rewards programs, but Sweet Tooth is by far the BEST yet! Our customers love it too :)
Thanks for the great product, this has really helped increase our customer loyalty.
Love this points platform. It's a great incentive for my customers to come to my website rather than my Etsy shop. It's also nice to have a buffer of free customers until you have to start the monthly fee for the program.
I wanted to reward my repeat customers to show how much I appreciate them and this app helps me to do so. Thank you Sweet Tooth.
Great app for helping my customers. I love giving back to my customers and sweet tooth has made it easy to use for both sides, me and my customers! Thank You!
This is a great addition to our website :)
App is a great asset! We are enjoying it so far with no complaints!
very good, quite pleased getting the help setting up. So lets see if this is going to get more people to my store. ---- Later on..... I am not sure it brought more customers to my store but it certainly makes those happy that can earn points while they are there already. Also the outreach staff is very helpful and I would consider the paying options as my shop grows for sure!
Customers love this and seem to spend more to get to the next tier for discounts.
Very user friendly, just an all around easy and great reward program. Considering upgrading to see if I can get even better results.
Love this app, very user friendly and simple.
The app is very friendly to use
Instant difference the customers love it and it works like a dream and you're in control of how many points you give away. The customer service i experienced from Sweet Tooth is second to none, they bend over backwards to help........ What are you waiting for sign up today.
Have had app a few months and seems to be working great!
App is easy to install and seems to work well. Looking forward to the increased revenue!
Great app, I use Sweet Tooth and it works really well
This was easy to install and so far my customers like it. So win win!
Makes it very easy to offer loyalty incentives.
Customers love the rewards program! Easy to use and great results.
Just started using this app. Love it! Can't wait to see how it boosts my sales. Thank you!!
Oh wow! I am in love with this app! It does everything I wanted, plus more! I can't wait to see how a rewards program boosts my sales. Thank you!!
This app is a great benefit to customers and will keep them coming back and engaged in mt site.
Simple easy to setup and understand. The opportunity you have to grow your business with this low cost app is fantastic. You have to try it if nothing else download the trial you will thank me later. This has to help drive more loyalty to your site.
great app, use it. I love it.
Just what we needed and free to boot! We are happy.
No comparison, but it functions as needed for me.
The free version gives us just what we need, sweet app!
LOVE THIS APP VERY USER FRIENDLY WILL RECOMMEND
We've been looking for a good rewards program and this app allow us to create and manage our customers rewards with ease.
We've been very happy with the rewards system! Very easy to install and setup. Customers appreciate the reward points as well.
i love the idea of this app because it help makes the website seem more develop
Super easy to setup and looks great! Adds great value to your site!
This reward system works great for our online vape marketplace letting our customers earn discounts on ejuice automatically, a lot like Five Stars we use in our b&m vape shop
So far so good. Leaving this review for the SEO backlinks benefits.
Professional, yet, easy enough for a beginner. One of the best app!
This is a great app giving you a flexibility to design your own point-based reward system. Highly recommend!
Loving it so far. Easy to install and integrate seamlessly. Can't wait to reap the rewards.
First of all, this was the most easiest app to install and set up. Secondly, I just installed this app (Sweet Tooth) so I don't know how well it draws in customers or retains them. Time will tell.
The easeiest and comprehensive rewards app on the market, best-of-all FREE
Excellent application a must have for every ecommerce store
This looks like a very promising way to retain customers and increase sales!
I just started using this app on my Bigcommerce store. It is very easy to set up and I've already received positive feedback from several customers. Very excited to too what kind of results I get.
We just launch this apps and ready to see it in action.
seems to be very customizable. ready to see it in action.
Really easy to install and set up. I just launch so we will see. Thanks for the App!
Great app, easy set up. Looks pro. Customers seem to like it.
The app is super easy to use and to set up. Costumers are coming back to redeem their points.
It was simple to use, and the setup was done in a matter of a few clicks. Ever since we implemented it, customers have been coming back to use their points. Before this, we couldnt seem to expand our customer base, and after implementing this with the built in referral function, our website gained traction.
App was very easy to set up and it looks great!
very easy to setup. Looking forward to seeing how it works
These guys are pros. This is so easy to set up and gets customers coming back!
So far so good! just installed it, and did some basic set up. We'll see how it works out :-)
Customers are enjoying their rewards!
Easy to install and heard from them within 24 hours as they checked in - impressive. Looking forward to tracking ROI!
it's easy to install and set up. But just started using it. Stay in tuned and I will up date the review as we go.
Simple to use, easy to manage! Great for my customers
I absolutely love this app, its so user friendly and my customers love it. Thanks for taking my business to the next level.
Been using it for a week so far. Happy with it from what we have seen so far.
We are pleased that we decided on Sweet Tooth. It was quite easy to set up and our customers love all the ways to build their loyalty points! If you're not very tech savy, they have great customer service. Elli answered all our questions and changed updates in a timely manner!
I love this app, my customers love it as well!! So many ways to reward my customers and I really like that about the app, I haven't had any issues with it either.
We are very happy with this app - easy to set up and use
This is extremely easy to set up and a breeze to customize your reward amounts. I love it so far! Thanks!
Sweet Tooth Rewards is an easy to set up Rewards program. I love the ease of use of setting this up initially and our customers seem to love them too. We have many repeat customers since enabling Sweet Tooth Rewards!
Great app... love it! . Its so easy to install and understand.
Great little App and the fact you can have 500 customers using it for free is awesome.
Just installed it but so far so good.
Just set this up to try a program out, using the free to see how it works and see how many customers use the rewards program. Customers started using it right away and earning points. Hope this is a start to a good relationship!
I think this app has promise, but in order to take advantage of the features that really help to retain customer loyalty, you need to upgrade. I am all for customer loyalty rewards, and this does that part just fine.
I love the app for my store and so does my customers it gives them more of an incentive to refer their friends and family
Because of essentially no reporting features on the basic plan, it is difficult to judge ROI. Doesn't appear that customers are using it to promote our store , but on occasion a few spend their points (not many). Since reporting features are pretty much nonexistent, the only way we can judge use is based off of the coupons that are used when purchases are made. If there was a way we could see statistics, then we might be able to justify going for the paid version. Also, it does not allow the customer to opt in. Everyone is enrolled whether they want to be or not. And even customers that don't have valid email addresses count as a user. Would also be nice if it would send reminders to customers to share using their referral link, etc. Product is easy to set up and use and customer service response has been timely.
This is a pretty sweet app! We were looking to implement a rewards program and this looks like a perfect fit.
Very easy to install and setup, covers all of the loyalty angles that we were looking to address.
Very Easy to install and implement
I love this app and so do my customers
This was very easy to setup and get running, there are a good amount of reward methods to choose from and the design is nicely presented. Really no complaints with the function and customer services when I had a question was quick to respond to my email.
The only drawback is we want to offer rewards for reviews (can't do it on Bigcommerce, possibly with a YotPo integration.). Considering that reviews play such a major part in online sales, incentivizing this should be a priority for any reward system. I deducted a star for this.
This app now also works with Stencil themes.
good easy to use app, however rewards tap does not show on mobile version of the website
just downloaded the app! am hoping it really helps to build up our customers and give them awesome bonuses!
I was looking for ways to improve site performance and found this gem. The app is easy to set up and customize, although most of the default settings are the way to go. I can't wait to start seeing results.
Great app. Really easy to set up, it does all the work for you and as long as you know how to advertise it well it does a great job :)
Took about 5 minutes to set up. My hardest decision was what tab color I wanted. Anyways, looking forward to see more results.
We recently launched Sweet Tooth Loyalty rewards and customers are racking up rewards points already. The app is simple to set up and integrates easily with BigCommerce. The user interface is very intuitive and only takes a few minutes to set up.
This is really user friendly, easy to implement and the free plan is more than adequate. Thank you for offering a free plan version!
I just barely installed this app and i'm getting rave reviews from my customers! Thank you so much! I'm excited to launch this for my viewers!
this was easy to set have to wait to see if it give me more customers though as I am a new website
We are so looking forward to giving our customers another way to spread the news about Got Knot.com and earn points toward our products at the same time with their loyalty.
So far our customers have really enjoyed the software. We so far have about 300 participating members and as we grow I am sure that will too and we will probably go for the full paid app at that point. All in all satisfied with the offerings supplied by this company.
The set-up is complete. There are lots of online resources and for a free program, it is looking good so far. Program is not yet active.
For the high fees they charge, they should have some good reporting to stand behind the features they offer. But sadly there is no data we can use to determine if this program is worthwhile at all. We've been running it for two months now and we have zero idea if the referral part is leading to sales and if the loyalty program is truly bringing in more repeat purchases. We have the basic plan and were thinking to upgrade for $100 more per month to the Small Biz Plan, but the reports still aren't good enough even at that level. So, we're going to be removing this app from our site since there is no way to determine ROI.
Amazing how easy to set up! Now we'll sit back and watch the customers use it!
Straightforward setup with few complications. On behalf of the Reward Team here at NPS and our extremely happy NPS enrolled Members who are devouring this program; our sincere thanks!
Works great! Haven't had any issues, and customers are using it!! It's great!
Easy to setup and easy to reward customers!
Really simple to install. Let's see how it works to get returning customers.
Easy to setup, clever features - worth checking out.
Seems very easy to use and setup, had it all done in around 20 minutes to where i wanted it. Lets just hope my customers enjoy it and it becomes worthwhile to upgrade the account!
Does what it says on the tin! Easy to setup and looks great on the website.
Easy to use, exactly what our company needed!
Loving this! Very easy to use
Sweet Tooth Makes it Possible for Our Customers to Get Each other Amazing Jewelry with this wonderful rewards program
Exactly what I was looking for =)
I can't wait to increase my customers with this great app.
Great loyalty program to use. It would be great if they could lower their small business pricing.
Easy to use and effective
Sweet Tooth is a cinch to integrate with Big Commerce. This loyalty app has been received well by our customers.
Really simple to use and interacts with your customers perfectly to increase sales
I love Sweet Tooth. I have followed them since they first started on BigC and have been impressed with there dedication to continually improving their programme and how they can benefit your business. Most others just claim all the cool things you wish you could are "in development" but never actually launch them. Sweet Tooth does.
it do will boot your business ,I like it .
Easy to use for upcoming websites!
Very easy to use BC app. With so many different options. Helps create customer following nicely.
seems expensive for plans but hard to argue with its easy to use integration.
Excellent app so far so good.
So far, so good. The app was easy to install & easy to customize the points & payout amounts.
We've been using this app for about 4 months and we just decided to upgrade to the business plan. We've seen great ROI on this investment.
Great little app and I have to say, it was super easy to install. The videos were really helpful and I was able to set things up in no time.
Great little app and so easy to set up following the videos provided.
Sweet Tooth is so easy to use and set up and our customers LOVE IT!! It's already helped to increase traffic and conversion rates!
What an amazing app... Very easy to set up. And it is FREE... how awesome is that? ~ Genuine Fragrance
Just downloaded the app. Been fun and easy to keep track of points. easy to navigate and keep track of customers
We are very excited about the loyalty service from Sweet Tooth, very easy to set up, navigate, customize and it looks pretty neat and organized. Thumbs up!
It was really simple to set it up, has some items that I can upgrade to later on if I feel like I need to and the program is successful, so that is very nice. Here's to hoping this works well!
It was easy to set up, lets see how its goes from here....
So far so good. It's really easy to install and use. The free option offers enough to be satisfied with the app. One concern I have is on the rewarding for birthdays. It appears the customer can literally go in and change their birthday as much as they want. I'm not sure if that will affect the discounts going to them or not.
It's really intuitive, it works and the design is ok but we believe at Wellbots:
- the email to reward customers cannot be part of the check out confirmation email, it's a different one
- the tab is a bit too big, we don't really know where to put it.
Love rewarding my customers and this app is awesome for helping us manage that.
Reading the good reviews and Just installed the application
Just installed the app! Hoping it works well for us!
Simple to use and very effective for your clients to gain trust with your web store. I noticed that when items are out of stock and waiting for back orders, it's a nice touch to give a few points to quell any problems.
We recommend this app. It's easy to install and use...
It works great with the sports fans that log into my store and get sports luggage. Great way to incentive the customers to adquire the entire collection. www.sportsluggage.com
fantastic easy to use programme which definitely helps encourage loyalty in customers and gives them a great experience of shopping with us.
I'm so impressed at all this app has to offer and the fact that it is free, makes it even better! Recommend using this app!
I'm impressed with how easy it is to use this app. Simple and straightforward.
Been looking for a simple but powerful app to use to credit my customers with loyalty points, and Sweet Tooth has been perfect! We were up and running in minutes and everything just worked perfectly out of the box. User experience for both our company and for our customers has been second to none. Very happy with it.
The only problem was caused by BigCommerce videos referring to an old admin format. It said go 'there' but 'there' had moved...lol TIP: If you are using Chrome and the Sweettooth WebDAV password can't be copied just 'inspect element' and paste it to wordpad to copy the password.
The step-by-step tutorials made it easy and enabled me to do things I had been trying to do without instruction from other services. Thank you Sweet Tooth.
Great app and easy to use
It is an interesting app, but it doesn't work well. Not sure why...
What you receive for not paying anything is great. The platoform is user friendly and easy to manage. I would recommend. I would also recommend to allow the option of giving points for reviews for the free version as well.
Awesome app to reward your customers for the purchases they make!
I absolutely love this app. I was about to install s loyalty when I found sweet tooth and found that it has way more to offer. Super easy to install and simply fabulous!
So far it was very easy to set up. Videos were helpful. I haven't used it long enough to see results, but will update my rating when I do. However, I like the reward setting when I shop, so I hope others will use the one on my site.
This is a great that keeps customers coming back. Easy to use and understand.
So far, it's been easy to install and configure. I'm looking forward to rewarding my customers! www.punkmybabe.com.au
A must have for emerging e commerce websites
I recently installed the Sweet Tooth app and am liking it so far! I'm still using the free plan and wish it was a little more customizable, but it works. I think the app can definitely help grow my business!
App installed, so far so good.
So far I love the App it is going to allow me to do what I have always wanted to do for my customers.
I give it 2 stars because it shows the old BC set up on how to add the link to the store settings..
amazing... so glad it was offered
I installed this program and so far so good seems interesting enough and have inspired me to start a campaign around it. Still in the planning process so it will require a little more time with them to see how it will effect sales. Got a good feeling and I am looking anxious to see how it will benefit my store later on.
I like the concept, still new to the app though.
I am excited to see how many customers have signed up for Sweet Tooth on my site! I was injured and not doing business but customers jumped right on the bandwagon and signed up so now that I am actually filling orders again, they will be able to take advantage of their Sweet Tooth reward program :) I am really very optimistic just to see the interest!
I installed this program and so far so good.
It's a set it and forget app that keeps customers coming back to the site. No issues!
Very easy to set up and seems like it works smoothly. I am very happy so far!
We love this app. Customer retention is crucial for us
Brilliant little app, has really helped drive sales and customers seem to love the idea, decent interface but would like to be able to rank customers by points etc
looks like this is what i have been looking for and easy to use
App was so easy to install and edit. It took me less than 10mins to have it live!
Now I'm waiting for all of my new clients and sales to come flying in :)
Great app! My customers love it!
We've been using the app for 2 months now and are slowly gaining traction with it. We've had a couple customers already redeem points. I wish it would integrate with Square but otherwise love it.
Not super easy to install, but well worth the extra couple minutes. Works exactly as advertised :)
All of my customers use this and love it. Price is a bit high, but worth it.
Great add on to our ever expanding online store. Hopefully keeps driving repeat sales and new customers.
I installed the app very easily and it works great. People are using our loyalty program all the time. Also, they have a really nice support team for any issues.
This programme works great and is exactly what i have been looking for. My customers love it so i love.
still trying it. well see how it goes.
It was easy to set up. So far we are pleased with the app for our website.
I installed this app went very smooth.. try it out its free cant loose here
I really like the app and my customers enjoy the points they earn to shop. I highly recommend this to anyone looking to implement a rewards system on their website. It's a must have.
I like this app but i wish the rewards button linked to an actual web page instead of just a pop-up. I'm not able to share a link with customers who are looking for information about the program.
Installed with no issues, easy to set up and turn on. Only for a few days but everything appears to be working as expected. Now lets see if the concept encourages customers!
Very easy to use and integrate into your e-commerce store. Easy, easy, easy, easy!!!!
I've had this installed for about 2 months and it has been working wonderfully. My customers really like it and it is boosting sales. I highly recommend!
Sweet Tooth is easy to install, easy for customers to get involved, and easy to maintain! They also have great customer service. Works like a charm with BigCommerce. We already have customers signing up! Looking forward to having better retention rates!
This simple to use points rewards app is great for attracting repeat customers. Very easy to setup and maintain.
Really excited to offer our clients this app. Wish it was a bit more customization and doesn't seem to pull in my customer purchase data. I can edit so ok for now but hoping for a quick fix.
I'm new to the Sweet Tooth app so just getting my feet wet. I like the idea and hope that it will be an advantage for my customers in the future.
Very easy and simple to use however this also makes it very limited in design implementation
We love this app, it allows our customers to want to shop knowing that we provide a loyalty program. They are constantly letting us know just how close they are to each and every bonus, and look forward to using it. Thanks again!
Haute Girl Beads The best place on earth for Gemstones, Beads & Findings!
Excellent app to get your customers coming back and very easy to use.
Is easy to set up and working smoothly so far!
I installed this app a month ago. It was easy to get up and running and found it easy to customize. I particularly like the functionality in terms of tailoring points awarded for a broad range of activities.
However I go agree with other reviews, while their trial period is very well structured I feel a starting price of $59 is steep for a loyalty program especially for new businesses. Hopefully something will be done about this as it will ensure I move onto a paid subscription in the future.
Whilst none of my customers have yet to redeem points looking through Google Analytics it is having a positive impact on customers returning to my store after making a purchase to find out more about our loyalty program.
So far, so good
Sweet Tooth is our "go to" rewards program.
Just installed, so easy to use and so far so good :)
If you dont get what your doing can be frustrating
My company has been using this app since we started on ecommerce. It has been great and worked without a snag and very little setup.
I love this app and so do my customers. I can see some things I wish to be different. But so far im happy!
Love it so far.I would give this app a thumbs up! We have been able to engage both old and new customers in a very responsive way.
Really impressed with the easy install fast set up and excellent support!! Great service. Tried a few other loyalty programs, this app is far a more powerful tool for increasing customer conversions!
I'v very pleased with it's performance so far and look forward to growing into the paid membership.
Happy with results so far.
Easy to use, helpful and useful app.
Good app , Good features but price not friendly.
I like this App, its simple and the trial period was very fair in terms of being active even we went over the 500 customer limit. I think the pricing though is a little expensive to go from $0 to $59 based on the usage of the points etc it seems like a price point of $29 is more palatable. Overall a good app and would recommend to anyone using Big Commerce, it installed very easily and was live with just a few clicks.
Love this app and good customer service
Sweet Tooth was easy to setup on my website and my customers love being able to track and redeem their rewards! No extra work for me!
Customers have been asking for rewards for a while. Researched a few options and Sweet Tooth was the best by far. Excited to launch this week and so far the setup has been smooth!
Sofar its working well. Wish it was more customizable.
Been easy to setup but we'll see how this app pans out.
Just getting started, and really like the idea of gathering loyalty from the get-go! We're selling rod components and will rely on return and referral customers. Manleyfishing.com could very well be successful because of this tool!
Very easy ti install, when I have needed Sweet Tooth support it's always been quick & very helpful. Have found customers return to my store to redeem 'points' - Great App !
I did some research against S Loyalty and I decided to go with Sweet Tooth. As a startup and small company I do have the funds to start off with a monthly package. This is a great way to see if the program works for me. I am very happy to hear of there features and support too. Let's see if they can live up to it.
Very simple to use and set up, and very simple for our customers to use. Very happy with the app so far.
Love the app. It's so simple to set up and use and nothing's better than free!
This App is the best way to keep customers coming back!
Great app, easy to use. Free for the first 500 customers, gives small businesses the chance to get stuck in
Have only just installed the app but so far, so good. Very simple to set up following the instructions given.
I installed the app and everything is going great. Good job guys!
Sweet Tooth is a great tool! Our customers love our new loyalty program!
Just installed the app and it has some awesome features ! I am sure this app will really help boost sales and return business for my site
Excited to try it. Not sure if it will work but I am excited to find out.
We had been looking at several loyalty programs and decided to go with this one. So happy that we did. Exceeding our expectations so far. We have been using this app for the past 2 months and its been great!
I'm looking forward to this! I really like the incentive the program provides to reap its benefits immediately!
Sweet Tooth app was real simple to setup on my site and for my customers to use. I will follow up with the improvements.
We just installed Sweet Tooth on our store and configured it. It was extremely easy to install and configure. We are looking forward to increasing our return customers!
I have been searching high and low for a quality rewards program that would link right up with my shop and then I found Sweet Tooth! I'm so excited to finally have found what I was looking for. No more having to manually try to keep up with who shops often and who refers and shares the experience with me. I LOVE having the feature built right in so I don't miss an opportunity to reward those who choose to shop with me! Thanks Sweet Tooth (Smile.io) for helping me keep happy customers who KNOW just how much they mean to me! As was just said to me by one customer- "loyalty pays" :)
Sweet Tooth is a great app for online store owners. It's easy to use and it works. I'm sold!
I installed sweet tooth for my children clothing store. I'm excited to see how it will boost my sales and help me retain my customers. As a shopper I love rewards that turn into store credit. I'm hoping my customers feel the same way! Thank you!
This app is great and we are happy with it so far, very easy to set up and use
Easy to use with great direction. Think it will help so much with sales!
We've been looking of r a rewards program for awhile now and found this one in our own backyard.
Haven't been using this app for long, but I love the concept & I love the fact you get to try it free before upgrading to get it's extra features.
I love this app and so do my customers... Must have. Love the custom features available and it really does attract customers
I just tried this app and so far so good!!!! Im hoping this will increase my business and get my customers more active. The idea is great and its so easy to use & manage.
Excellent customer serivce and support surrounding this application. The application is easy to use, and backed by Sweet Tooth team members who give great insight and support!
Just installed today. Very easy install and set up.
Just installed Sweettooth on my big commerce store. Hoping that it will help with return customers. Can't wait to see the results. Very easy to install and learn to use! Recommended.
I love this App!! My customers love this App!! It has increased our sales significantly. And it makes our customers feel like they are valued. Which they are. It gives us an easy, hassle free way to show them that we appreciate them. And I like that even with the free version I can tailor it to reflect our branding. We've encountered VERY few issues but when we have, the instant chat customer support feature has been awesome. They have always been polite, knowledgeable and prompt with resolutions. Five stars hands down from me!!
Could be the simplest integration ever! Adds a ton of value to my e-commerce initatives!
I have used Sweet Tooth before in the past when experimenting with doing my store. I knew that once I was ready to fully launch this was going to be a must have for my store. It seems that the app has only gotten better since I used it last. Highly recommend for anyone looking to create a good loyalty program.
Installed app very easy to do. I was able to adjust existing customer points again easy to do.
Love this app! Straightforward and easy to follow the videos that allow you to set the app. Highly recommended!
Easily installed. Great rewards program and so far no hiccups. Could not be happier.
I've been nothing but impressed by the customer service as I've replaced an old reward system with this one. They've gone out of their way to help and provided even more free features than before in just the short amount of time we've been using it. Would love if it would eventually sync with Square for instore purchases!
So far, I really like how this app works. It's accurate and easy to set up. I hope it brings in repeat business!
a very good addition to any website
Everything thing looks good so far. I got my first new member and it was cool to see the auto-update on loyalty points. I am still having issues showing tab on the site, but it will come.
This is very useful, thanks
The walk-through for setting this app up is so easy! Looking forward to seeing how my customers respond over the next 30 days. Would refer just based on how easy it is to integrate!
This is great app for the stores, to engage customers and because of the reward point system, it motivate the customers to bring more customers to the store. Like the functionality. Thanks a million to sweet tooth!
I've been using the Sweet tooth app for nearly a year and I am very happy with how it helps me run a great rewards program. I find that the app has been affective, and the customer service is quick and helpful. They go that extra step to help you resolve the issue quickly. And the set up process is easy to follow through. I now pay a subscription because I've exceeded the customer limit for the free plan (which is a good thing because I know customers want to be part of a loyalty program!), but it is very much of value to my business so I'm happy to do so. Thanks for the helpful tool Mike and keep up the great work!
This is a great app! The features are very robust on the free plan that will really help your business grow. Once you reach enough customers that are required for the paid plans, it is totally justified. Additionally, support is great and very responsive.
We love offering a rewards program on our website, and so do our customers!
It was easy to set up and incorporate into my store and my customers love the rewards they earn when making purchases.
Sweet Tooth is the best loyalty program out there! We have had no problems with the app and everything works so perfectly! Thank you Sweet Tooth for such an awesome program!
Easy install process took just a few minutes to set up. Once the program was up and running we had our first few customers sign up. The incentives have definitely brought them back shopping again much more quickly then we normally se. The program is clean and simple and very easy to use. Thanks Sweet Tooth!
So far this app is working great. The install and setup was easy and it allows simple but affective adjustments that make all the difference. Thanks!
We've tried several different reward programs. Spent the most time with Sweet Tooth. Looking to integrate with our POS next. No complaints or issues after a week's use.
Really easy to use and fun to be able to give back to my loyal customers.
I installed this app for my website easily and quickly and things worked right away. I love this concept and being able to offer my customers loyalty rewards and more reason to continue shopping with me. Thank you for allowing me the opportunity to improve my customer service in this regard :)
I was a bit leery on setting up a loyalty program with my type of store. But, the customers love it, I love it, and it will def increase my conversions. Little hint, allow your customers to win small rewards more often rather than large rewards less.. You will see sales jump right away.
Super easy to install and set up! Already have customers earning rewards - will upgrade soon to the social sharing level to help fast track sales. Thank you!!!
We've used Sweet Tooth for almost a year now and have found it to be very effective. Our customers actively use it to earn points, redeem them for coupon codes (that are auto-generated through BC) and use them on new orders. Hard to measure exactly, but I have not doubt that our sales have increased because of this app. We like the auto-emails Sweet Tooth sends to customers surrounding each transaction.
Within 2 days of installing Sweet Tooth, we have over 50 customers signed up for the rewards program! The app was a snap to install on the Big Commerce platform. Just followed the step-by-step video instructions during the setup process. The whole install tool less then 15 minutes.
Installation was a breeze which is saying a lot because I am not that tech savvy. I love the ease of use and my customers are thrilled that I am offering a loyalty program.
It works great. Thank you
So far my customers are loving getting discount rewards! I do see the impact it is having on sales in just a few short months.Easy to set up, easy for the customer to use, and best of all the customer service team is amazing. Questions are answered quickly and they are easy to contact without even having to open email- just message them through the app.
Highly recommend implementing this app for your store!
This is a great app. I have been in sales and owned sales companies for more than 35 years. It is not easy turning prospects into customers but when you do it's important to turn customers into repeat customers. Sweet Tooth has provided us a valuable tool to help with this. The reward program makes it easy for customers to come back and redeem their points for discounts. I highly recommend this APP to help with repeat customer sales.
Really Impressed with this, I was looking for a simple way to incorporate a loyalty programme into my site and found this bad boy in the BG apps list. It does what it says and is simple to install and run. My Customers love it and I have had lots of positive reviews from it. Its even increased my sales, only a small amount but people are spending more to get something back. I like it a lot and its free up to 500 customers.
Good app, but wish so much it had the functionality of the program as it works with Magento..too bad, would gladly pay $49/mo for that kind of functionality, but not sure I would for this.
It was easy to install, and has been effective with no work on my part - customers sign up if they want to, a few have redeemed their points already and really liked the rewards. Hassle Free, Problem Free, and customers like it, it's a win-win.
It was easy to install, and has been effective with no work on my part - customers sign up if they want to, a few have redeemed their points already and really liked the rewards. Hassle Free, Problem Free, and customers like it, it's a win-win.
It was easy to install, and has been effective with no work on my part - customers sign up if they want to, a few have redeemed their points already and really liked the rewards. Hassle Free, Problem Free, and customers like it, it's a win-win.
I was previously managing my rewards progam by entry forms and entering everything manually. This app is great so far and easy for customers to access. Also the technical help has been great. I currently have shopgate and will be looking forward to having these two apps work together! Thank you!
You can choose the names of the points, the amount of points obtained per $ used and adjust point balances. Very easy to set up and for customers to use.
It was easy to install. I had an issue when we upgraded our theme and Mike at Sweet Tooth got back to us immediately. Issue was solved and we were back up. Simple, well designed and a great way to reward customers.
I installed this program and so far so good. I havent been with them long enough to see how it will effect sales or not but the customer service is excellent in helping you with any questions and good service is commendable. I am looking forward to seeing benefits later on in the game for our customers.
This reward points app is tightly integrated into Bigcommerce. It is easy to set up and easy for the customer to use. I like it a lot.
The feedback button positioning is catchy. Would be good to give free trials and additional functionalities...Subscription cost for the bells and whistles may be on the higher side for startups. That said, this application has surely garnered some good comments from our customers. Kudos!
Simple yet effective compared to other apps. Thank you.
Great UI and functionality, really easy to set up. Fast support. We love this app.
Will not finish the installation process.
It's free and works nicely.
My only complaint, if I'm nitpicking, is that I would expect more than just remove branding for the paid tiers (things such as offering ways to tie in my newsletter sign up for with the Sweet Tooth tab, maybe the possiblity of pop ups for that).
We had tried a lot of 3rd party rewards programs to no avail. No cards, no accounting, it does all the work, and had an easy editing interface for those special occasions/ issues. This was easy to set up and our customers dig it!
Review This is a big hassle to set up. With Shopify.com it takes just 1 click to install. They say it's 1 click install on here, but then it really isn't . Don't waste your time on it there are free scripts that you can find online that is just copy and paste. Asource1.com
Seemless integration, easy to use dashboard, and it makes a difference. Not only do I love this app, but the customer support has been amazing. It is very easy to set up and the integration was easy to implement. My only regret is not finding this app it sooner.
On the face of it this is a very good simple and free loyalty app which is much needed on BigCommerce, but be aware that the free installation is limited to only 500 customers. A loyalty scheme is a difficult thing to remove from a store once in place without annoying existing customers, once you commit to a product you're fairly tied-in so keep in mind the upgrade costs when you reach 500 customers is $49 dollars per month (for up to 2000 customers), and $199 a month for over 2000!
Love this app. Easy to install. My customer are starting to take advantage of the rewards.
I love this app. It so easy to set up, easy to use and love the way it works. It really makes a difference! So worth it.
Hi. My team have used this app for our store to motivate customers with loyalty program as they do shopping. Now we are setting up a new store and this app is the first thing we install. Very cool, and it gives a free try. Its really easy to setup, configure and get around.
Love this app! It was exactly what I was looking for. Supper friendly help in getting it set up. Had it set up and running right away. Customization available for naming your loyalty rewards. Now I can reward my returning customers and hopeful gain some new customers as well. Thank you!
Garbage! $49 a month once you hit 500 customers
I have been searching gigh and low for a rewards program for my website and most if not all of them were super expensive and you didn't get much for what you get. Then I came across Sweet Tooth and that all changed. I've had it on my site 2 days and alsready have over 50 customer sign up for it. This is really going to help with customer loyalty!