Unlimited Upsell (http://8upsell.com) improves store owners' ability to upsell products. While "Relevant Products" or "People who bought this also bought" panels can be easily missed by shoppers, Unlimited Upsell displays related products in a simple and beautiful pop-up box, just after the shopper clicks “Checkout."
Every store on EARTH has upselling at the checkout, EXCEPT BigCommerce. BigCommerce does not have built in upselling, therefore this App is your only choice. So get with the 19th century and start up selling at your checkout. Setup took less than 30min, integration is a bit crude looking, but hopefully it pays for itself.
I like this app. It works great!
We started the Free Trial a week ago and are pleased with the app. It is easy and straightforward to set up, took less than an hour to have our most popular products mapped with appropriate upsell products. Looking forward to seeing continued improvement.
So far, so good. Will update review once we have used the app a little more. But it seems awesome so far!! Thanks Upsell!!
Very easy to install and set up, easy to add upsell products to exactly what target product I wanted. Made an upsell the very first day and paid for the app!
I was skeptical at first as I've never had much luck with installing apps on my own (I'm a sworn enemy of coding, lol), But with the holidays approaching, I wanted to create a buzz with some limited edition products and this was a great idea for online impulse buys. I was surprised at how easy the install was, my only complaint being it is really slow when setting up an offer. Otherwise, I am impressed, and hoping this app will help increase sales! I contacted support about an option for the pop-up to only appear once during checkout, as I think more than once is annoying for the customer. They emailed back quickly, and are supposed to have that option available very soon. Impressed at how quick their response was too! I recommend this app!!
This has increased my order average significantly! Going into my busy season I've updated the products I'm suggesting, and 15-20% of my customers are adding suggested to their orders. I'm sure they are happy to see our thoughtful suggestions!
ETA: Reporting appears to be fixed, their support has been mostly responsive and above average. Changing rating from 2 to 4 stars.
App is a great idea, easy to install, and works from the customer perspective. However it is quite clunky if you want to set up more than a few offers. And the reporting is unreliable when it does work, and has completely stopped working in recent weeks. So you have no idea if the upsells are actually working or what your ROI is. Hopefully the Dev can address and correct this as it is a 3.5 to 4 star app when the reporting is functional
Have been trying to work with this app for several weeks now and it is beyond slow. My BigCommerce account times out before Upsell will even contemplate saving any of the "deals" that I have just spent a painstaking amount of time creating. A waste of time.
Our team has been very happy with this app. Setup is easy. It works great; very functional. We liked it!
The app is a no brainer. Even if you are just getting a few extra upsells a month it pays for itself. There's room for improvement, but developer support is very good. Philip is very responsive.
I read through some of the previous reviews . . I don't have any issues with compatibility with google analytics. Even if it's not perfected yet, you'll find it worth the minimum investment to get the low hanging fruit of upsells on your site
This is a great app. It was relatively easy to install and we have been extremely happy with how it works. In the first month, we have sold nearly $1,000 in additional products because of the upsell functionality. While there are a few things that they need to improve within the administration screens to make the product offers a little easier to setup and maintain, it has been well worth the price. And the email support has been very good, responding within 24 hours.
After installing this app on the off-season and expecting little, we were amazed by it's effectiveness. We ended up upselling enough product in one month to cover an entire year of membership, completely justifying the cost.
It's somewhat clunky to get set up at first, but after digging in it's intuitive and easy to create a number of different promotions with an upsell style that matches your website.
I had some questions regarding setting up the app after I had installed it. SpurIT support answered very fast and professional. Thank you, love the app!
I contacted these folks for help in regards to a glitch, but after 48 hours I received no response. Maybe im asking for too much but when im providing customer service Im very prompt
I installed and configured the app very fast and easy. It is an awesome way to increase sales conversion. Possibilities of online editor for pop-up highly impressed me. It allowed me to set the app up for my theme very quickly, though I had lack of knowledges in IT. Great app!
I love this app so far. It works and is increasing my revenue. Keep up the hard work everyone.
It is really helpful app. It helps to increase an average order's price and to offer additional promotions to my clients and to make sales as well.
Needed a quick way to offer our customers a method to donate to a charity before checkout. The installation was a breeze. While I do agree with a couple other reviewers that having to click individual products or selecting one page of products at a time can be a bit cumbersome, we were able to workaround this in a snap. We're very happy with this app thus far.
At first I was hesitant to put 8Upsell in front of my customers (is this too aggressive?) -- but it's not doing anything we don't call good salesmanship in retail -- make certain your customer has the products they need. We sell cosmetics. A brush or complementary item is often overlooked -- a good salesperson ALWAYS asks, "do you need the matching brush" -- and since enabling 8Upsell on just a few items, we've seen conversions for these upsells at 18% for the first month! That is, 1 in 5 customers are purchasing the offer. That is incredible.
Another reviewer claimed that google analytics doesn't work with this app -- that is SIMPLY NOT TRUE!
There were some growing pains-- since some of the code is coming from the developer's server (amazon) only the dev can make these adjustments. I found working with SpurIT to be easy and they were very quick to find fixes/solutions and answers. They solved every issue quickly and professionally. The configuration options are quite comprehensive and you really can build the best possible interface for your customers. And mobile too!
Additionally, unlike many apps for bigcommerce, SpurIT does not put their branding on the product! They understand that their job is to provide tools for the merchant (as opposed to selling their own brand) and they don't surcharge or require "enterprise" billing plan to "remove" branding. This tells me these guys understand merchandising (and their customers).
I am very happy with 8Upsell and we will continue to build-out more offers as we learn the patterns of our customers.
Very cleverly done! Set up was easy. We have a customized theme and Philip was incredibly helpful at quickly working out the kinks. Lots of options - we currently are using it as a way for customers to pick a GWP. Looking forward to using it to upsell.
This app is absolutely great and the ability to be more specific with certain promotions such as buy one get one 50% off is great!
Nothing else to say then it works greatly
Working with %Discount app from the same company I was able to set up both apps to work together to reward my customers with free items when they over a certain threshold. Works great. The only problem I have is that the apps admin have frozen and I'm not able to adjust the settings. BC says I need to reinstall the apps. Bummer. Apps are still functioning fine so I can procrastinate as long as possible.
My company has over 7000 products and trying to scroll through all those to look for the products I need to discount was exhausting, but once I did finish...the app didn't even apply the discount. Waste of my day.
Superb App! Highly customizable. Easy to install. Easy to use, and great support from the guys at spur-i-t! We highly recommend this app for anyone wanting to increase their sales. Great work guys!
Doesn't work. Error: The strange misunderstanding occurred.
Will pop up a 'Please wait' screen when a customer tries to Checkout that occasionally never disappears. This is a fatal flaw that needs to be looked into. Other than that, the manual process required to create Upsell lists on a per-item basis meant we weren't using it anyway. A nice premise otherwise.