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Announcing the 2021 BigCommerce Partner Awards Winners

Krystin Gresham / 14 min read

Announcing the 2021 BigCommerce Partner Awards Winners

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At BigCommerce, we provide the platform for brands to build, innovate and grow their businesses. Additionally, when they need help with the actual building, innovating or growing in the form of development, design, marketing and more — we have an incredible ecosystem of agency and technology partners who can help. 

We appreciate all of our incredible global network of 2,000 agencies and 800 technology partners, and once a year we like to honor the best of the best. The BigCommerce Partner Awards program recognizes top performing agency and technology partners for their extraordinary and forward-thinking work for BigCommerce merchants.

In 2021 — the program’s fourth year — the BigCommerce Partner Awards featured 17 total categories whose applicants were evaluated by a panel of BigCommerce employees and executives. The 2021 BigCommerce Partner Awards recognized three winners for each award based on their accomplishments respective to the geographic region in which they operate: Americas, APAC or EMEA.

We want to share the winners of this year’s awards to highlight the stellar work they’re doing in ecommerce. In an increasingly competitive ecommerce landscape, it’s important to have help you can count on. Merchants should feel confident that the following agencies and technology solutions can provide truly exceptional work. 

Without further ado, here are the winners in each category, their accomplishments and what each has to offer ecommerce businesses:

BigCommerce 2021 Agency Winners

Agency Partner of the Year

This award is given to Certified BigCommerce agency partners that have demonstrated commitment to investing in the platform, executing for clients and generating meaningful business over the last year.

Americas Winner: Codal

Codal is a UX design and development agency based in Chicago that specializes in ecommerce solutions. Using data-driven design methods, Codal optimizes online stores to promote conversion and curb bounce. 

Their clientele has ranged from small businesses to the Fortune 100, but their philosophy has always remained the same: to empower brand visibility and deliver the most elegant ecommerce solutions possible.

As Elite partners of BigCommerce, Codal’s excellence in design and development is evidenced by their work with BigCommerce merchants Demdaco, Garrett Popcorn, GOREWEAR and more.

APAC Winner: Moustache Republic

Moustache Republic is a truly innovative digital solutions partner specializing in leading-edge ecommerce technologies. The agency holds a reputation for complex problem-solving and delivering award-winning, best-of-breed ecommerce solutions across the APAC region.

EMEA Winner: Space 48

Space 48 is a UK-based leading CX and ecommerce platform specialist. The Space 48 team works with ambitious businesses to transform their commerce experience. Their certified BigCommerce specialists expertly craft customer-focused ecommerce websites to amplify the revenue merchants generate online. 

This is the second year for Space 48 being named EMEA Agency Partner of the Year. The agency’s award-winning work is demonstrated by their launch of Pramworlds new ecommerce experience on BigCommerce.

New Partner of the Year

This award is given to agency partners that have demonstrated excellence within their first year as a BigCommerce Partner.

Americas Winner: DataArt

DataArt is a global software engineering firm that takes a uniquely human approach to solving problems. DataArt helps clients create custom software that improves their operations and opens new markets. 

Powered by their ‘People First’ principle, DataArt works with clients at any scale and on any platform, and adapts alongside them as they evolve. 

APAC Winner: Raak Creative

Raak Creative creates striking, fully integrated and well-crafted websites. At Raak, they optimize ecommerce solutions to make sure your business advances too. 

As a discerning ecommerce expert, Raak understands that creating something bigger than business means your decisions today are for the long term. Accordingly, the agency prides itself as “developers who understand design and designers who care about the user.”

EMEA Winner: Adapt

Adapt is a global bespoke digital agency making the world a better place through inspiring digital solutions. Specializing in creative problem solving for businesses, Adapt connects your needs with smart, scalable and sustainable digital solutions.

B2B Excellence Award

This award is given to agency partners that consistently demonstrate superiority at meeting the complex needs of BigCommerce’s B2B merchants.

Americas Winner: Old North Collective

Old North Collective believes that a company’s IT systems should make life easier, not harder. This means that Old North Collective looks at both front and back office needs to optimize customer and employee experiences.

In addition to their strategic partnership with BigCommerce, they are Netsuite solution partners, Acumatica VARs, and strategic partners with Hubspot. These relationships allow Old North Collective to create a central source of truth across a merchants’ technology ecosystem.

Old North Collective was one of the few agencies part of the 2021 BigCommerce B2B Edition Beta. For their client OpenTrons, Old North Collective utilized B2B Edition in the company’s migration from Shopify Plus to BigCommerce and helped drive progress in pushing the application and roadmap forward.

APAC Winner: Moustache Republic

As mentioned above, Moustache Republic is a digital solutions partner specializing in leading-edge ecommerce technologies. The agency holds a reputation for complex problem-solving and delivering award-winning, best-of-breed ecommerce solutions across the APAC region.

Moustache Republic’s standout work is evidenced by the agency’s delivery of B2B solutions for retail brand Bobux.

EMEA Winner: Calashock

Since 2009 Calashock has worked with BigCommerce offering design, development and optimization services for customers — producing robust and secure ecommerce stores with beautiful designs and user experience at its core. 

In doing so, the agency has selected BigCommerce as its primary platform and solution for their customers. Calashock’s recent B2B work on BigCommerce includes Shopfitting Warehouse and Goliath Games.

Marketing Solutions Award

This award is given to agency partners that provide outstanding marketing services for BigCommerce merchants, including omnichannel, email, SEO and more.

Americas Winner: Exclusive Concepts

Exclusive Concepts is one of the few true full-service marketing and technology agencies that understands how to harness the speed of automation and couple that intelligence with the best human-generated strategies. Their solutions include paid and organic search, product & marketplace ads, social, email, and content marketing, competitive price intelligence, smart data feeds and more.

Exclusive Concepts’ work with BigCommerce merchant Skygeek showcases the agency’s marketing excellence by leveraging BigCommerce’s out-of-the-box functionality to exhibit superior performance over Yahoo.

APAC Winner: AEK Media

AEK Media is an award-winning web design and integrated marketing agency focused on providing systemized and scalable growth systems — not just traffic. 

AEK Media is a hybrid agency that owns and operates several ecommerce stores across various niches, and offers product development services and digital marketing management. By managing and testing new strategies on their own brands, AEK is able to apply innovative marketing methods to their clients and achieve real results.

Notably, AEK Media helped Australian merchant Discount Party Warehouse make strides in the retailer’s 2021 marketing performance.

EMEA Winner: Space 48

Noted above as the EMEA Agency Partner of the Year, Space 48 is a UK-based leading CX and ecommerce platform specialist. Their certified BigCommerce specialists expertly craft customer-focused ecommerce websites to amplify the revenue you generate online. 

In addition to being named Partner of the Year for the second time, Space 48 is recognized as this year’s EMEA Marketing Solutions Award winner for their work on Pramworld’s replatform migration from Magento.

User Experience + Design Award

This award is given to agency partners who have an exceptional talent for creating beautiful, world-class BigCommerce storefronts that enhance the shopper’s experience.

Americas Winner: Codal

Mentioned above as the Americas Agency Partner of the Year, Codal is a UX design and development agency that specializes in ecommerce solutions. Using data-driven design methods, Codal optimizes online stores to promote conversion and curb bounce. 

Garrett Popcorn’s web experience showcases Codal’s outstanding work in creating a highly  engaging design and UX. The popcorn site’s product customizer is just one example of the high level of customizations that make for impressive UX delivered by Codal.

APAC Winner: Raak Creative

As mentioned above, Raak creates striking, fully integrated and well-crafted websites. 

As a team that focuses on consumer and conversion to grow businesses that stand the test of time, Raak’s work with BigCommerce merchant Urban Jungle Beauty is an example of this mission in action.

EMEA Winner: 5874 Commerce 

Being the leading, double award-winning BigCommerce Partner in Europe with over 10 years experience on the platform and 300+ builds, 5874 Commerce is one of the most experienced agencies globally. 5874 Commerce delivers both retail and B2B ecommerce projects and holds an extensive network of partnerships including Comestri, dotdigital, Brightpearl, Frontastic and many more. 

5874 Commerce received this recognition for their unique approach to accessibility and design for PeterChristian.com, resulting in record peak online sales.

Creative Problem Solving Award

This award is given to agency partners with an exceptional talent for using innovative thinking to create powerful online shopping experiences.

Americas Winner: Mira Commerce

Mira Commerce is a premier digital transformation consultancy that powers online commerce by providing a mix of innovative technology and business services to merchants. They partner with some of the world’s best commerce and customer experience technology platforms.

Mira Commerce designs, builds and supports world-class websites and applications for mid-market and enterprise level retailers and brands around the globe. The agency also excels at providing clients a path for integrating complex systems and building custom cloud full-stack serverless applications for all their customer-facing and back-office tools and data to enable truly personalized, scalable commerce solutions.

Mira Commerce’s work with BigCommerce merchant Level 9 Sports is just one example of the agency’s ability to turn complex client needs into a seamless digital experience.

APAC Winner: Matter Design & Digital

Matter Design & Digital is an awarding-winning ecommerce agency in Sydney, Australia, offering a cohesive suite of services including strategy, branding, marketing, design and development for web, ecommerce and custom applications.

Matter is a certified BigCommerce partner and uses the BigCommerce platform as their preferred option for ecommerce websites. Their specialty lies in tailoring the customer experience to suit the brand and audience. 

Matter built a new best-in-class online ecommerce experience built for Tradelink, one of Australia’s oldest plumbing merchants. The agency mapped out how to utilize BigCommerce’s open-source API capabilities to connect to systems including Klevu, DotDigital, Oracle, SimplyBookMe and a store finder product called Localisr. 

Matter also creatively solved for Tradelink’s complex regional pricing structure across its national retail presence. Using the BigCommerce Price Lists & Customer Groups functionality, the agency built a calculator that displays the corresponding store price based on zip code or store location. In addition, the agency customized BigCommerce’s categories functionality to bring unique ‘Shop the Look’ and ‘Buying Guides’ experiences to life.

EMEA Winner: Media Lounge

Media Lounge is an award-winning ecommerce specialist agency based on the south coast of the UK. They create next level ecommerce solutions using flexible, robust and future-proof ecommerce tools, and have delivered ecommerce stores to over 400 retailers — from complex omnichannel experiences to innovative technology. 

Media Lounge received this award for their creative work on the Cubo Eyewear website build.

Headless Commerce Award

This honor is awarded to agency partners who leverage BigCommerce’s open APIs to deploy headless storefronts that power customized and engaging shopping experiences.

Americas Winner: The ZaneRay Group

The ZaneRay Group designs and creates innovative enterprise ecommerce solutions that build brands and sell products.

They have significant experience in headless architecture and have designed and built a number of headless sites for enterprise brands that are looking to seamlessly integrate branded experiences with ecommerce solutions.

ZaneRay was founded on the philosophy that living your best life inspires your best work, which has inspired some really great work with their partners over the last 20 years. They continue to reimagine, design and build new web experiences that create meaningful connections between brands and customers.

APAC Winner: Matter Design & Digital

As mentioned above, Matter Design & Digital is an awarding-winning ecommerce agency in Sydney, Australia, offering a cohesive suite of services including strategy, branding, marketing, design and development for web, ecommerce and custom applications.

Matter built a custom headless experience for client Videopro as a step toward their goal of becoming a national brand. 

As noted by Matter’s Nigel Poole, “With a headless architecture, we get to bring in content from different sources and create a holistic experience for Videopro’s online customers. This website is not just a simple add-to-cart type of website, it’s a discovery platform for high-end AV enthusiasts.“ 

EMEA Winner: LikeDigital

Like Digital specializes in global luxury, with extensive expertise in fashion, entertainment and hospitality. Everything they do is driven by customer growth: revenue, engagement and rich data.

The studio has facilitated over $100 million of ecommerce transactions, and prides itself on delivering visually rich, engaging solutions for the global luxury customer including LaPerla Beauty.

New Frontier Award

This award is given to agency partners who are accelerating BigCommerce’s expansion into new countries through their local domain expertise and successful client storefront launches.

Americas Winner: Space.bar

Space.bar is a group of Mexican companies with a digital DNA and strong ecommerce foundation. The agency developed complex integrations and more than 50 ecommerce stores — from simple B2C to strong B2B-B2C-D2C projects — that have helped merchants to reach growth goals and true revenue achievements.

APAC Winner: 18th Digitech

18th Digitech combines business domain knowledge and technology expertise of 60+ highly proficient professionals to deliver bespoke ecommerce solutions. They focus on developing functional and modern ecommerce websites, including B2B and B2C, for merchants of all sizes around the world that help them meet their ecommerce goals.

BigCommerce is an important service offering for 18th Digitech, as they have successfully delivered BigCommerce projects to help clients drive desired results with robust ecommerce capabilities. 

EMEA Winner: Eurostep

Eurostep is an international ecommerce partner. They design, create, improve and manage the entire ecommerce experience. 

In addition to design and development, Eurostep provides essential store management, customer care and digital marketing consultancy services across all product sectors for both B2B and B2C channels.

Excellence in Delivery Award

This award goes to agency partners that consistently demonstrate the ability to successfully launch their clients’ BigCommerce storefronts on-time and within budget, with high levels of customer satisfaction.

Americas Winner: Silk Software

Silk Software is a full-service agency specializing in ecommerce solutions designed for all audience strategies. As an end-to-end solutions partner, Silk Software empowers brands to successfully grow their businesses online and elevate the customer experience at each step of the ecommerce cycle.

From design and development, to integration, customization, and migration services, they help clients work with the BigCommerce platform to propel their businesses to the forefront of digital commerce.

Silk Software helped retail manufacturer Gildan launch a new B2B website in 2021, showcasing the agency’s enterprise-level design and service. By leveraging BigCommerce’s API-first offering to seamlessly integrate with other solutions, Silk helped Gildan deliver an enhanced B2B ecommerce experience at a global scale.

APAC Winner: Goose

Goose is an Auckland-based ecommerce marketing agency and prides themselves as “Your BigCommerce Wingman”. As trusted BigCommerce experts in New Zealand, Goose works with ambitious merchants helping them sell more. 

Their mission is simple: Constantly deliver value and ideas that enable their clients to exceed.

EMEA Winner: E2X

E2X have been at the forefront of ecommerce for 20 years — bringing enterprise experience to BigCommerce merchants. 

E2X loves the challenge of taking simpler platforms and going headless, rolling out internationally, or plugging in best of breed search or the latest AI recommendations tooling to leverage the platform capabilities — but really, they love to differentiate the UX. 

Examples of E2X’s excellence in recent deliveries include global skincare brand Dr. Barbara Sturm and Carpe Diem Beds.

BigCommerce 2021 Tech Winners

Tech Partner of the Year  

This award is given to technology partners whose integration features a superior user experience demonstrated by a high volume of installation and positive user reviews plus successful co-marketing activity over the last year.

Americas Winner: Acumatica

Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. 

The Acumatica for BigCommerce Connector is a native interface that integrates your BigCommerce ecommerce website with your Acumatica financials, inventory, operations and reporting, providing you with a powerful and comprehensive real-time platform that grows with your company.

That means you can promise your customers more — and then deliver.

APAC Winner: Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size — from new start-ups to public companies like Salesforce and Zoom Video Communications — use Stripe’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. 

Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the Internet. 

EMEA Winner: Brightpearl

Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment and more.

Brightpearl’s world class BigCommerce connector is built to manage high orders volumes and manage the complexities of a growing retail or wholesale business.The efficiencies driven by Brightpearl allow our merchants to increase revenue by 60%, order volume by 68% and reduce shipping times by 13% on average year-over-year.

Innovative Integration Award

This award is given to technology partners that have built a new integration or feature that solves a critical need for BigCommerce merchants.

Americas Winner: TikTok

TikTok is the leading destination for short-form mobile video with over one billion monthly active users. The company’s mission is to inspire creativity and bring joy. 

Connecting to the TikTok app unlocks access to TikTok’s suite of innovative social commerce features to drive traffic and sales to a highly engaged community.

“We’re thrilled to name BigCommerce our first enterprise-level commerce partner. We’re committed to empowering businesses of all sizes to reach new customers on TikTok, and this partnership will make it easy for BigCommerce merchants to drive sales and authentic engagement on the platform,” said Lorry Destainville, Director of Global Commerce Partnerships at TikTok.

APAC Winner: Klaviyo

Klaviyo is a leading customer data and marketing automation platform dedicated to accelerating revenue and customer connection for online businesses. Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. 

The company’s hybrid customer-data and marketing-platform model allows companies to grow by fostering direct relationships with customers — without giving up their valuable data to popular ad platforms. 

In fact, ecommerce stores switching to Klaviyo see an average of 67 times increase in ROI — that’s real growth driven by channels owned and controlled by the business.

EMEA Winner: Akeneo

Akeneo is a global leader in Product Experience Management (PXM) and Product Information Management (PIM) solutions that help merchants deliver a compelling customer experience across all sales channels, improve product data quality and simplify product catalog management.

Customer Growth Award

This award is given to technology partners whose outstanding solution has generated the most revenue growth for BigCommerce merchants.

Americas Winner: Codisto

Codisto’s Channel Cloud is a Google, Amazon, eBay and Walmart channel — all in one. Codisto Channel Cloud turns your existing BigCommerce setup into a fully-featured multichannel selling platform so you can sell to millions more customers quickly and easily.

This smartly designed app for BigCommerce allows merchants to enjoy exclusive free and discounted plans including Google Smart Shopping campaigns to reach more customers and grow their businesses.

APAC Winner: Yotpo

Yotpo has been a long-term Elite Partner with Bigcommerce. With the most advanced solutions for Loyalty & Referrals, SMS Marketing, Reviews and Visual UGC, Yotpo helps brands accelerate their growth by enabling advocacy and maximizing customer lifetime value. 

Yotpo helps empower and drive success to BigCommerce customers like Birdsnest, Lyres and Health Post.

EMEA Winner: Fast

Fast’s mission is to make buying online faster, safer and easier for everyone. The company’s Fast Login and Fast Checkout products enable a one-click sign-in and purchasing experience that makes it easier for people to buy and merchants to sell. 

Fast’s products work on any browser, device or platform for consistent, stress-free purchasing — either on a merchants own domain or through headless checkout on any other website. Fast also invests heavily in its user privacy and security, with a Zero Fraud Guarantee on chargebacks for sellers. 

Think Big Award

This award is given to technology partners for their collaborative efforts in driving high-quality referrals that produce the highest average revenue for BigCommerce.

Americas Winner: PayPal

Merchants can increase conversion rates by offering customers more ways to pay with the help of PayPal’s powerful payments technology. 

BigCommerce has a built-in integration with PayPal that lets you easily and securely accept credit and debit cards, local payment methods, offer PayPal, and even extend buy now, pay later options – including Pay in 4 and PayPal Credit – to customers through your online store. Ultimately, PayPal provides an all-in-one solution for accepting payments online from over 330 million consumers around the world.

APAC Winner: PayPal

As noted above, BigCommerce’s partnership with PayPal provides merchants with access to PayPal’s suite of payment services used by millions of consumers around the world.

EMEA Winner: Klarna

Klarna offers a number of payment options, including direct payments, pay after delivery, and installments plans — including their flagship Pay In 4 program. This partner provides a smooth one-click purchase experience for our customers, no matter how they pay.

Best User Experience Award

This award is given to technology partners whose integration delivers a best-in-class user experience based on simplicity of app install and configuration process, ease of use and beautiful design.

Americas Winner: Omnisend

Omnisend is an ecommerce-tailored email and SMS marketing automation platform built to help nimble teams drive more revenue without increasing their workload. One-click ecommerce stack integrations, pre-built workflows, and intuitive drag and drop editing make it easy to get up and running without diving into the smallest details, unless you want to. 

More than 70,000 ecommerce brands use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly relevant emails & texts.

APAC Winner: Fast

As mentioned above, Fast’s one-click sign-in and purchasing makes it easier for people to buy and merchants to sell — delivering the ultimate seamless user experience.

The result of their frictionless checkout solution? ​​Fast can increase a merchant’s conversion rate by a staggering average of 60%.

EMEA Winner: Avasam

Avasam’s mission is to make dropshipping simple, secure and reliable.

Avasam aims to remove the pain points traditionally associated with dropshipping such as unreliable suppliers, manual processes, the need for bespoke system integrations, lack of post-sale support and a general lack of accountability.

Emerging Partner Award

This award is given to new technology partners whose solutions feature a superior user experience, outstanding customer reviews and a growing install volume.

Americas Winner: Extend

Extend is a leading provider of modern product protection. The company’s API-first solution allows merchants to easily offer protection plans, while delivering an elegant support experience to end customers. 

Extend has reinvented the antiquated extended warranty industry by eliminating many of the issues customers face with legacy providers, boosting customer confidence and retention.

Through its AI-driven technology and proprietary insurance stack, Extend handles everything from offer merchandising and optimization, to claims adjudication to seamless end-to-end customer experiences. 

Open Saas Innovation Award

This award is given to technology partners who leverage BigCommerce’s open APIs to enable merchants to build storefronts that power customized and engaging shopping experiences.

Americas Winner: Uniform

Uniform supports the entire digital delivery supply chain by turning traditional and headless technologies into a composable digital experience platform. Companies can continuously adopt traditional and headless best-of-breed technologies without ever replatforming — while allowing business users to retain control over creating, launching and iterating digital experiences using no-code tools and built-in high-performance testing and personalization. 

EMEA Winner: Attraqt

Attraqt delivers omnichannel AI-powered search, merchandising, and recommendations that are truly relevant. Their AI-powered search makes the path to product discovery and purchase clear — and makes every click count.

New Frontier Award

This award is given to technology partners whose solutions have enabled BigCommerce merchants to expand their business into new countries.

APAC Winner: Searchspring

Searchspring is the No. 1 ecommerce search and merchandising platform built exclusively for retailers.

EMEA Winner: Adyen

Adyen offers end-to-end payments, data and financial management in a single solution. The Adyen platform enables businesses to accept payments, protect revenue, and control their finances in a single system.

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Krystin Gresham

Krystin Gresham

Content Marketing Specialist

Krystin Gresham is a Content Marketing Specialist at BigCommerce where she focuses on thought leadership content. Krystin holds a BBA in Marketing from Texas A&M University. With a background in both retail and tech, Krystin enjoys staying up on the latest retail and technology trends in the ecommerce industry. When she's not crafting content, Krystin enjoys traveling with her husband and volunteering with the Junior League of Austin.

View all posts by Krystin Gresham

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