CRM & Customer Service

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  1. featuredIcon
    B2B Edition

    B2B Edition

    B2B Edition provides enterprise level B2B features to extend the native B2B capabilities of BigCommerce.

    Pricing

    • Custom Pricing
    15 reviews
    Elite
  2. LiveChat — AI-Powered Live Chat & Customer Support

    LiveChat — AI-Powered Live Chat & Customer Support

    AI-powered live chat and messaging platform for sales and support — boost conversions and order value through live conversations.

    Pricing

    • Upfront fee: $0
    • Recurring fee: $24
    27 reviews
    Elite
  3. ReadyCloud

    ReadyCloud

    ReadyCloud is the Shipping, Returns and Growth Marketing Suite for BigCommerce

    Pricing

    • Upfront fee: $0
    • Recurring fee: $24
    5 reviews
    Preferred
  4. Tidio Live Chat & AI Chatbots

    Tidio Live Chat & AI Chatbots

    Meet Tidio Chat - a free chat for your website. No logging in, no signing up - integrates with your store in less than 20 seconds.

    Pricing

    • Upfront fee: $0
    • Recurring fee: $29
    23 reviews
    Verified
  5. Product Questions by FreshClick

    Product Questions by FreshClick

    Our Product Questions app allows customers to submit questions from your store for you to answer. Both will be shown on the product page.

    Pricing

    • Custom Pricing
    2 reviews
    Verified
  6. ActiveCampaign

    ActiveCampaign

    ActiveCampaign’s Customer Experience Automation solution lets business connect customer engagement across all channels.

    Pricing

    • Custom Pricing
    25 reviews
  7. Gorgias

    Gorgias

    Gorgias' integration with BigCommerce lets you connect your store to the helpdesk in seconds, get the full customer picture right on your support tickets, and add a live chat to your site.

    Pricing

    • Upfront fee: $0
    • Recurring fee: $60
    29 reviews
  8. tawk.to

    tawk.to

    tawk.to live chat app allows business owners to communicate with their website visitors, respond to tickets and create help articles

    Pricing

    • Upfront fee: $0
    • Recurring fee: $0
  9. Social Intents Live Chat

    Social Intents Live Chat

    Talking to your website visitors should be easy. AI Chat and Live Chat for Microsoft Teams, Google, and Slack. Free Trial!

    Pricing

    • Upfront fee: $0
    • Recurring fee: $39
    5 reviews
  10. HubSpot Integration by MakeWebBetter

    HubSpot Integration by MakeWebBetter

    Automate e-Commerce & HubSpot Inbound marketing by syncing Abandoned Carts, Customers, Orders, Line-item, and sales-centric data to HubSpot.

    Pricing

    • Upfront fee: $0
    • Recurring fee: $19
    4 reviews
  11. Zendesk Connector by agnoStack

    Zendesk Connector by agnoStack

    The agnoStack Omni-Channel Support plugin makes it possible to view and manage Order data from your eCommerce Store directly within Zendesk.

    Pricing

    • Custom Pricing
  12. Chatway Live Chat & AI Chatbot

    Chatway Live Chat & AI Chatbot

    Chatway elevates support with live chat, AI support agent chatbot, a customizable widget, multichannel support, and Android & iOS apps

    Pricing

    • Upfront fee: $0
    • Recurring fee: $0
    11 reviews